Frequently Asked Questions Frequently Asked Questions

We’ve made Wyndham Rewards even more rewarding with a host of new features—including free nights starting at just 7,500 points per night, the addition of more than 900 La Quinta® hotels and the ability to earn and redeem points with a host of new and expanded partners.

Here’s what’s new:

• A Faster Path to Free and Discounted Nights 
  Allowing more Members to redeem points where and how they want, Wyndham Rewards now offers three tiers for both free night redemptions (go free^®) and points + cash redemptions (go fast^®). Redemptions for go free are now available for 7,500 points, 15,000 points, and 30,000 points; while go fast redemptions are now available for 1,500 points + cash, 3,000 points + cash, and 6,000 points + cash. (Note: All go free and go fast redemption options are per bedroom, per night.) Members can also earn points on the cash portion of go fast awards at all participating hotels and participating vacation club resorts.
• Over 30,000 Hotels, Vacation Club Resorts, Vacation Rentals and Counting
  Wyndham Rewards already offers one of the largest, most diverse redemption portfolios in the world and now it’s even bigger—from thousands of vacation club resorts and vacation rentals to more than 900 La Quinta hotels.
• More Ways to Earn, More Ways to Redeem
  Wyndham Rewards also debuted a host of new and expanded partnerships. Members can earn and redeem points at Marathon branded gas stations and convenience stores (U.S. only) and with Viator when booking tours and activities around the globe. The program has also unveiled a new shopping portal, allowing Members to earn points on purchases with thousands of online retailers. Finally, Members can earn points for food delivery via DoorDash (U.S. only). Learn more here.

In cases where you’ve booked an award night at a property that lowered its redemption level on April 3, 2019, you received a credit for the difference between the number of points you redeemed and the number of points such property requires as of April 3, 2019, any such credit reflected in such Member’s account by May 1, 2019.  Wyndham Rewards reserves the right to remove any such credited points from a Member’s account in the case of canceled reservations.

In cases where you’ve booked an award night at a property that raised its redemption level on April 3, 2019, you won’t be charged for such increase. 

Regardless of the above scenarios, all other Wyndham Rewards terms and conditions at the time of booking will continue to apply.

We replaced point bonuses at the Platinum and Diamond levels with accelerated earning, which is available to Gold level members and above. This is the only change to Member Levels.

Wyndham Rewards Members told us they want more flexibility when it comes to redeeming for award nights and expanded options for earning and redeeming points outside of just stays. These changes are a direct response to that feedback and underscore our commitment to delivering a simple, generous rewards program that’s uniquely designed for the needs of the everyday traveler.

These changes became effective as of April 3, 2019.

We’re here to help. You can reach out to Member Services for additional questions here.

As a member, you can:

• Earn points for Qualified Stays and the various forms of Go Fast awards at thousands of Participating Properties around the globe. See complete list of Participating Properties.
• Redeem Wyndham Rewards points for Go Free award free-night stays or Go Fast award discounted stays at participating Wyndham Rewards hotels, vacation club resorts, and vacation rentals.
• Redeem points for a variety of other rewards, such as gas/convenience stores (U.S. only), charity donations (U.S. only), airline tickets and car rentals (U.S. & Canada only), airline miles or partner points, tours & activities, gift cards and merchandise. Please visit Use Wyndham Rewards Points for all of our redemption options available to you.
• Earn Travel Partner Currency from participating airline and rail programs instead of Wyndham Rewards points for your Qualified Stays and Go Fast Awards at Participating Hotels. Simply update your earning preferences in your member account. See our full list of participating partners.
• Earn additional points through everyday purchases and other transactions with a variety of program participants, including our Wyndham Rewards^® Visa^® Card. Learn more.
• Gain access to your member account 24/7 to check point balances, redeem points for rewards, and make reservations simply by visiting your online account.

View our frequently asked questions  about the La Quinta Returns transition to Wyndham Rewards.

No, Wyndham Rewards is absolutely free to join.

There are three ways:

• Online by clicking here or visiting the website of a participating hotel brand.
• In person via the front desk staff at any of our Participating Hotels. They can enroll you on the spot when you check in at the front desk or at any time during your stay.
• Through Wyndham Rewards Member Services either by visiting the Contact Us section of this site or by calling us at 1-866-996-7937.

You will receive a confirmation email with your member number shortly after enrollment.

Provide your Wyndham Rewards member number each time you check in. Then you can check your points or Travel Partner Currency status online by visiting My Account. Please allow 2–4 weeks for points to be credited to your account. For Travel Partner Currency, please allow 6–8 weeks.

If you review your account balance and determine you were not credited points or Travel Partner Currency in accordance with the Wyndham Rewards Program Terms and Conditions, you can contact Wyndham Rewards Member Services either by visiting the Contact Us section of this site or by calling us at 1-866-996-7937.

You can update your account information by signing into your account here. After signing in, click on “My Profile.” You can update information such as your contact information and earning and communication preferences.

If you forget your password, you can follow the instructions by selecting Forgot Password. Or, you can contact Wyndham Rewards Member Services either by visiting the Contact Us section of this site or by calling us at 1-866-996-7937.

If you haven't created a unique username and password yet, click here and follow the simple steps.

Contact Wyndham Rewards Member Services either by visiting the Contact Us section of this site or by calling us at 1-866-996-7937. Our representatives can help you create your member profile, provide your point balance, and redeem your points for rewards.

For Wyndham Rewards Member Services, call 1-866-996-7937 or visit the Contact Us page.

Simply call 1-866-996-7937 or visit the Contact Us page if you no longer wish to participate in the program.

For every Qualified Stay at a Participating Property, you'll receive 10 Wyndham Rewards points for every dollar you spend, or 1,000 Wyndham Rewards points, whichever is more. Points are earned for dollars spent on room rate only, except at Dolce Hotels and Resorts, Wyndham Hotels and Resorts, Wyndham Garden, and Wyndham Grand hotels, where 10 points are earned for each dollar spent on the total folio.

You can also earn Wyndham Rewards points on Go Fast awards at Participating Properties. Points are earned on the cash portion paid on room rate only (i.e., excluding taxes, incidentals and other applicable fees), except at Dolce Hotels and Resorts, Wyndham Hotels and Resorts, Wyndham Garden and Wyndham Grand hotels, where points are earned on the total cash portion paid.

You can choose to earn Travel Partner Currency (i.e., airline miles, rail points, etc.) instead of Wyndham Rewards points for Qualified Stays and Go Fast Awards at Participating Hotels only. You cannot earn Travel Partner Currency for Qualified Stays or Go Fast awards at Participating Caesars Entertainment Properties or Participating Destinations. If you choose to earn Travel Partner Currency instead of Wyndham Rewards points, the number of miles/points per dollar earned varies by partner.

All Members who elect to earn Wyndham Rewards points do so for their Qualified Stays (and certain types of Go Fast award stays), at a rate of 10 points per dollar spent on the room rate; such points are sometimes referred to as “Base Points.” In addition to earning Base Points for Qualified Stays, Gold, Platinum and Diamond Members can receive Accelerated Earning Points on such stays; these are calculated as a percentage of the number of Base Points earned for the stay.  The percentage applied to determine Accelerated Earning Points varies based on Member Level, as set forth below:

• Gold Level Members: 10% of Base Points
• Platinum Level Members: 15% of Base Points
• Diamond Level Members: 20% of Base Points

No. If you elected to earn Travel Partner Currency instead of Wyndham Rewards points, you will not earn Accelerated Earning Points on Qualified Stays regardless of your Member Level.

No. Regardless of your Member Level, you will not earn Accelerated Earning Points on any type of Go Fast award.

Terms will vary by promotion but in most cases, Accelerated Earning Points will be calculated based on the number of Base Points earned (i.e., not on the number of Base Points + the number of promotional points earned).

Go Get ‘Em awards are our way of simplifying how to earn Wyndham Rewards points. For every Qualified Stay at a Participating Property, you earn a minimum of 1,000 points. You earn a minimum of 1,000 points for every Qualified Stay at a Participating Property, because even if our other earning methods don’t yield 1,000 points, we’ll credit you the difference. 

Accelerated Earning Points (if any) will be applied to a Qualified Stay before Go Get ‘Em points are calculated. In instances where Accelerated Earning pushes a Member’s point earning above 1,000 points for a stay, Go Get ‘Em will not be applied. 

For example:

A Gold Member stays one night at a rate of $80 (before taxes and incidentals), earning 800 Base Points. Accelerated Earning Points are applied (calculated as 10% of the Base Points earned), which adds 80 more points, for a total of 880 points. Because the total is fewer than 1,000 points, a Go Get ‘Em award is then applied, adding an additional 120 points and resulting in a total of 1,000 points for the Qualified Stay.

A Diamond Member stays one night at a rate of $125 (before taxes and incidentals), earning 1,250 Base Points. Accelerated Earning Points are applied (calculated as 20% of the Base Points earned), which adds 250 more points, for a total of 1,500 points. Because the total number of points earned for the Qualified Stay exceeds 1,000, a Go Get ‘Em award is not applied.

No. None of the various forms of Go Fast awards are eligible for Go Get ‘Em awards.

No. If your earning preference is Travel Partner Currency instead of Wyndham Rewards points, you will not receive a Go Get ‘Em award or any additional Travel Partner Currency for a Qualified Stay at a Participating Property.

We have developed relationships with leading travel programs. See our full list of participating partners. If you want to earn Travel Partner Currency for your Qualified Stays and Go Fast Awards at Participating Hotels, you must choose one of these programs on your Member Profile. At the end of your Qualified Stay or Go Fast Award at a Participating Hotel, your miles or points will be directly credited to the program you choose. Please allow 6–8 weeks for the miles or points to appear in your frequent travel program account.

Choose which earning option you prefer on the enrollment form when you join, or, if you're already a member, sign in to your member account and edit your Member Profile.

Yes. As long as you enroll before you check out and your stay meets the requirements of a Qualified Stay, you will earn for your stay. Please note that if you wish to earn Travel Partner Currency, you must also complete this option in your Member Profile and be a member of the partner travel program prior to checkout of your first Qualified Stay; otherwise, you will earn Wyndham Rewards points for that Qualified Stay.

Reservations are always recommended, but you do not need one in order to earn points for a Qualified Stay. Simply present your Wyndham Rewards Card or member number before you check out, and your Wyndham Rewards points or Travel Partner Currency will be credited to you. You are required, however, to make a reservation when redeeming points for a Go Free or a Go Fast award. Depending on the property, you can make a reservation either online, by calling Member Services at 1-866-996-7937 or visiting the Contact Us page.

• You can redeem Wyndham Rewards points for Go Free award free night stays or Go Fast award discounted stays at participating Wyndham Rewards hotels, vacation club resorts, and vacation rentals.
• You can also redeem points for a variety of other rewards, such as gas/convenience stores (U.S. only), charity donations (U.S. only), airline tickets (U.S. & Canada only), car rentals (U.S. & Canada only), airline miles or partner points, tours & activities, gift cards and merchandise. Please visit Use Wyndham Rewards Points for all of our redemption options available to you.

A Go Free award is a redemption option that allows you to redeem 7,500, 15,000 or 30,000 Wyndham Rewards points at a Participating Hotel or 15,000 or 30,000 Wyndham Rewards points at a Participating Caesars Entertainment Property  for a free night stay at any such property worldwide, subject to availability. The point redemption level at a particular property depends on the tier of such property.  For up-to-date redemption tier information visit wyndhamrewards.com/locations to conduct a search.  At most Participating Hotels and Participating Caesars Entertainment Properties, the Go Free award will be valid only for the room rate for one (1) single or double standard hotel room for up to the maximum occupancy of the room, including local taxes. Resort fees apply at Participating Caesars Entertainment Properties, even for Go Free nights, and cannot be paid with points.

These awards are redemption options that allow you to redeem 15,000 or 30,000 Wyndham Rewards points per bedroom per accommodation for a free night stay at any such participating property worldwide. These awards cannot be obtained unless the Member has enough points for all bedrooms within the applicable unit; a Member cannot redeem points for fewer than all bedrooms and pay for the remaining bedrooms. Blackout dates/rates apply and cancellation policies vary by property. All accommodations have minimum stay requirements. Click here for details.

While our Participating Hotels do not have blackout dates, blackout dates and rates do apply for the use of Go Free awards at Participating Caesars Entertainment Properties.  (A “blackout rate” means a room rate above which a particular hotel will not offer a Go Free award.)

Yes, Go Free awards at these participating properties are subject to blackout dates and rates. (A “blackout rate” means a room rate above which a particular accommodation will not offer a Go Free Home Award or Go Free Condo Award.)

No. You cannot earn Wyndham Rewards points or Travel Partner Currency for Go Free award nights. Additionally, Go Free award nights cannot be combined with any other coupon, offer, or special promotion for the stay. Such award nights do, however, count toward obtaining your next Member Level.

A Go Fast award is a redemption option that allows you to redeem Wyndham Rewards points to obtain a discounted rate, subject to availability. At Participating Hotels, such discounts can be obtained for 1,500, 3,000 or 6,000 points; at Participating Caesars Entertainment Properties, such discounts can be obtained for 3,000 or 6,000 points. The point redemption level at a particular property depends on the tier of such property. For up-to-date redemption tier information visit wyndhamrewards.com/locations to conduct a search. Not all properties that participate in the Wyndham Rewards Program offer Go Fast awards at all times. You can search for an accommodation here to determine whether it participates in the Go Fast award program on your desired dates. Taxes and any other applicable fees are not included in A Go Fast award, and must be paid in addition to the discounted rate.

Yes! Effective April 3, 2019, you can earn “Base Points” or Travel Partner Currency on the cash portion paid, excluding taxes, incidentals and other applicable fees, at Go Fast Participating Hotels (points or Travel Partner Currency are earned on total amount paid at Dolce Hotels and Resorts, Wyndham Hotels and Resorts, Wyndham Grand and Wyndham Garden hotels). (“Base Points” refers to points earned under the Program Terms and Conditions at a rate of 10 points per dollar spent on the room rate of applicable stays.)

While you can earn Wyndham Rewards points on the cash portion paid, excluding taxes, incidentals and other applicable fees, for Go Fast awards at Participating Caesars Entertainment Properties and Participating Destinations, you cannot earn Travel Partner Currency for Go Fast awards at these types of properties.

No. Go Fast awards at these properties are not eligible to earn Wyndham Rewards points or Travel Partner Currency.

No. Regardless of your Member Level, you cannot earn Accelerated Earning Points for any type of Go Fast award at a Participating Property.

No. None of the various forms of Go Fast awards qualify for Go Get ‘Em awards.

The amount of cash required for a Go Fast award varies by Participating Hotel or Participating Caesars Entertainment Property in the Go Fast award program. Required cash payment is searchable here. A Go Fast award must be paid with Wyndham Rewards points and any form of payment accepted by the Participating Hotel or Participating Caesars Entertainment Property, which may include cash, credit card, and check.

Go Fast awards at these participating properties are redemption options that allow you to redeem 3,000 or 6,000 Wyndham Rewards points per bedroom per accommodation to obtain a discounted rate at any such property worldwide. The point redemption level at a particular property depends on the tier of such property.  For up-to-date redemption tier information visit [link] to conduct a search.  These awards cannot be obtained unless the Member has enough points for all bedrooms within the applicable property; a Member cannot redeem points for less than all bedrooms and pay for the remaining bedrooms. Blackout dates apply. All of these properties have minimum stay requirements. Taxes are not included in A Go Fast award, and must be paid in addition to the discounted rate.   Additional fees may apply and vary by property. Advance payments and deposits are required and vary by property, as do cancellation policies. Please call the applicable number below to inquire about whether your desired property participates and is available, as well as the policies that are applicable to reservations made at such property:


Extra Holidays: 1-866-370-8548
Wyndham Vacation Rentals: 1-866-370-0727
Landal GreenParks: 1-888-862-8053

The amount of points required for a Go Fast award at any of these properties participating in the Go Fast award program is 3,000 or 6,000 Wyndham Rewards points per bedroom per night. So, for example, a Go Fast award night at a 2-bedroom property that is redeemable for 3,000 points per bedroom per night would require redemption of 6,000 points (plus payment of the cash portion and any other fees that may be payable at such property).

The amount of cash required for a Go Fast award varies and is determined by the participating property. In addition to the discounted room rate that will be payable, additional fees (such as facility fees, cleaning fees, and reservation fees) may apply and vary by property. Advance payments and deposits are required and vary by property. Further, the award excludes taxes. Along with its participation and availability, you must call the applicable number below to inquire about the payment requirements of a participating property. Go Fast awards must be paid with Wyndham Rewards points and any form of payment accepted by the participating property, which may include cash, credit card, and/or  check:

Extra Holidays: 1-866-370-8548
Wyndham Vacation Rentals: 1-866-370-0727
Landal GreenParks: 1-888-862-8053

Yes, all of the forms of Go Fast awards  are subject to blackout dates.

No, you cannot redeem your Travel Partner Currency for Go Free or Go Fast awards.

You are required to make a reservation when redeeming points for any Go Free or Go Fast award at any type of property. You will not be able to reserve or redeem points for any of these awards directly with the property. For a Go Free or Go Fast award at a Participating Hotel (with the exception of Dolce Hotels and Resorts and TRYP by Wyndham hotels) and Participating Caesars Entertainment Properties, you can make a reservation either online or by calling Member Services at 1-866-996-7937. For Dolce Hotels and Resorts and TRYP by Wyndham, you must call Member Services; Go Fast awards are not available at certain TRYP by Wyndham hotels.  For Go Free and Go Fast award reservations at participating vacation club resorts and vacation rentals, contact, as applicable:

Extra Holidays: 1-866-370-8548
Wyndham Vacation Rentals: 1-866-370-0727
Cottages.com: 1-866-232-8628 (Go Fast awards are not available at cottages)
Landal GreenParks: 1-888-862-8053

You can access your Member card at any time on the Wyndham Rewards app or call Member Services either by visiting the Contact Us section of this site or by calling us at 1-866-996-7937 to request a card.

Members will not automatically receive Member cards/kits; however, Member kits are available upon request by calling Member Services either by visiting the Contact Us section of this site or by calling us at 1-866-996-7937. Please allow 6–8 weeks from the time of the request for delivery.

Don't forget, you can access your Member card any time via the Wyndham Rewards app.

A "Qualifying Night" is any of the following:

• A paid, stayed night during a Qualified Stay at a Participating Property (so long as the Qualified Stay has an average daily rate of at least $25);
• A paid, stayed Go Fast award night at any type of participating property;
• A stayed Go Free award night at any type of participating property.

For additional details, please see Terms & Conditions.

No, only the night(s) associated with the room/unit in which the booking Member stays are eligible to be Qualifying Night(s).

No. Nights stayed at a Wyndham Rewards participating property prior to Program membership do not count toward your Wyndham Rewards Member Level

No. No. All third-party website or on-line bookings (i.e., all website and on-line bookings made on websites, apps or digital platforms, as well as any bookings made by telephone with any such third-party, in each case, other than those described in the Program Terms & Conditions are not Qualifying Nights. Please be sure to book on WyndhamRewards.com to help ensure your stayed nights are considered Qualifying Nights and count toward unlocking your next Member Level.

You can see your Member Level by signing in to your account and visiting the My Account page. You can also view your Member Level in our convenient Wyndham Rewards app.

Please contact our Member Services team either by visiting the Contact Us section of this site or by calling us at 1-866-996-7937 to inquire about any nights you believe should have been credited as Qualifying Nights.

The primary way to obtain a Member Level or unlock the next Member Level is to complete the required number of Qualifying Nights as outlined below:

With limited exceptions, a Member Level is typically scheduled to expire at the end of the calendar year following the calendar year in which it was obtained. You can extend the term of your Member Level or even unlock a higher Member Level by continuing to complete Qualifying Nights. Click here for more information about obtaining and maintaining Member Levels.

In certain circumstances, Member Levels can also be obtained by gift; click here for more information on Gifted Levels.

BLUE, GOLD, and PLATINUM Members:

When you book a Go Free award night in a Participating City, you will receive a promotional gift code, which will provide a discount on a local attraction. (We refer to this code as the "Go Free PLUS" award or discount.) The value of the Go Free PLUS discount will vary based on your Member Level:

• BLUE: $5 Value
• GOLD: $10 Value
• PLATINUM: $10 Value

DIAMOND Members: When you book and complete a Go Free award night in a Participating City, you will receive 2 complimentary passes to a unique, local experience in the Participating City, chosen especially for you by Wyndham Rewards.

Go Free PLUS promotional gift codes and passes do expire, so be sure to book in advance and use them during your stay. To learn more about Participating Cities, attractions, and experiences, please click here. 

Go Free PLUS benefits are subject to additional restrictions; for more information, click here and refer to sections IV(C)(1)(e) & (f).

When you book a Go Fast award night in a Participating City, you will receive a promotional gift code, which will provide a discount on a local attraction. (This code is what we refer to as the "Go Fast PLUS" award or discount.) The value of the discount will vary based on your Member Level:

• BLUE: $5 Value
• GOLD: $5 Value
• PLATINUM: $5 Value
• DIAMOND: $10 Value

Go Fast PLUS promotional gift codes do expire, so be sure to book in advance and use them during your stay. To learn more about Participating Cities and attractions, please click here.

Go Fast PLUS benefits are subject to additional restrictions; for more information, BLUE, GOLD, and PLATINUM Level Members can click here and DIAMOND Level Members can click here.

You can view the Go Free PLUS and Go Fast PLUS Participating Cities and the Participating Properties in each Participating City here.

When a DIAMOND Member books a Go Free award night in a Participating City, he or she will receive 2 complimentary passes to a unique, local experience in the Participating City, chosen especially for that Member by Wyndham Rewards.

The Go Free PLUS passes described above are subject to additional restrictions; for more information, click here.

Go Free PLUS and Go Fast PLUS awards provided in connection with stays at Participating Hotels and Participating Caesars Entertainment Properties: If you book your award night more than 7 days in advance, you will receive an email containing your promotional gift code promotional gift code or a description of your Go Free PLUS experience (as applicable) up to 7 days prior to your arrival date

If you book your award night less than 7 days in advance, you will receive this email on the same day the booking is made.

Go Free PLUS and Go Fast PLUS awards provided in connection with stays at participating vacation club resorts and vacation rentals: You will receive an email containing your promotional gift code or a description of your experience (as applicable) after booking the award night.

You must have a valid email address on file to receive your notification e-mail If you do not receive an e-mail containing your promotional gift code or description of your Go Free PLUS experience (as applicable), please contact Member Services.

You will receive an e-mail containing your Go Free PLUS promotional gift code, Go Fast PLUS promotional gift code, or a description of your Go Free PLUS experience, as applicable.

Any such e-mail containing a promotional gift code will also contain a description of sample attractions where the discount can be used, and instructions on how to choose and reserve your desired attraction. Any such e-mail containing information about a particular Go Free PLUS experience that has been selected for a DIAMOND Level Member will instruct the Member to call the DIAMOND Concierge to book that experience.

Please be sure to check your spam folder to ensure you receive promotional gift codes in time for your stay. If you do not receive it, please contact Member Services either by visiting the Contact Us on this site or by calling us at 1-866-996-7937. In all cases, you must have a valid email address on file.

Go Free PLUS promotional gift codes and Go Fast PLUS promotional gift codes are usable in connection with a variety of exciting options, but each particular option is subject to availability. If the attraction you are looking for is not available, you may apply your gift code to another one that is.

Click here for more information on the receipt and use of Go Free PLUS and Go Fast PLUS gift codes.

If the DIAMOND Level Go Free PLUS experience described in your notification e-mail is not available by the time you call the DIAMOND Concierge to book it, an alternative experience of similar value will be offered. Alternatively, you can choose to accept a $10 Go Free PLUS promotional gift code instead. Click here for more information on the receipt and use of Go Free PLUS experiences.

BLUE, GOLD, and PLATINUM Members will receive one Go Free PLUS promotional gift code for each Go Free award night booked in a Participating City and one Go Fast PLUS promotional gift code for each Go Fast award night booked in a Participating City.

DIAMOND Members will receive two complimentary passes for a Go Free PLUS experience (selected by Wyndham Rewards) for each Go Free award night booked in a Participating City. DIAMOND Level members will receive one Go Fast PLUS promotional gift code for each Go Fast award night booked in a Participating City.

Subject to the above, there is no limit to the total number of Go Free PLUS promotional gift codes, Go Fast PLUS promotional gift codes, or Go Free PLUS passes a Member is eligible to receive. Gift codes cannot be combined. All gift codes and passes are subject to the terms and conditions of Viator, Inc. .

No. Go Free PLUS promotional gift codes cannot be combined with each other or with Go Fast PLUS promotional gift codes, nor can Go Fast PLUS promotional gift codes be combined with each other. All gift codes are subject to the terms and conditions of Viator, Inc.

No, if you cancel your award night reservation you will not receive the applicable PLUS benefit.

All Viator attractions booked by redeeming a Go Free PLUS or Go Fast PLUS gift code must be cancelled via Viator.com. For more information on cancelations, please visit Viator.com.

Any DIAMOND Level Member seeking to cancel a previously booked Go Free PLUS experience for a Viator experience must call the DIAMOND Concierge.

If you book a Go Free PLUS experience with the DIAMOND Concierge, the experience will automatically be canceled when the Go Free award night is canceled.

Gift codes will not be replaced if lost. If you never received your gift code, please contact Member Services.

The dedicated Member Services phone numbers for GOLD, PLATINUM, and DIAMOND Member Levels can be found on the Member's My Account page.

No. On-property perks are offered only at Participating Hotel Chains. For a list of Participating Hotel Chains, click here.

A preferred room is the room that you prefer, so long as it's of the same room type category as the one you reserved. Examples may include a recently renovated room, a more spacious room, or a room with a desired view or location. Preferred rooms are subject to availability, and are determined by the Participating Hotel at check-in.

To the extent available, preferred rooms are offered upon request at Participating Hotels for Qualified Stays, Go Free Award nights, and Go Fast Award nights. Click here for more information and restrictions regarding preferred rooms.

GOLD, PLATINUM, and DIAMOND Level Members can request a late checkout at any point during their Qualified Stay, Go Free Award stay, or Go Fast Award stay at Participating Hotels; however, the request must occur before the hotel's standard checkout time.

Requested checkout time is not to exceed two hours after the hotel's standard checkout time. Click here for more information and restrictions regarding late checkout.

Upon request, PLATINUM and DIAMOND Level Members can check in early up to two hours prior to the applicable Participating Hotel's standard check-in time, subject to availability. (However, if available, a Participating Hotel may offer an earlier check-in.)

This early check-in benefit is for Qualified Stays, Go Free Award stays, and Go Fast Award stays at Participating Hotels. Click here for more information and restrictions regarding early check-in.

No. The point bonus perk has been replaced with Accelerated Earning.

All Members who elect to earn Wyndham Rewards points do so for their Qualified Stays (and certain types of Go Fast award stays), at a rate of 10 points per dollar spent on the room rate; such points are sometimes referred to as “Base Points.” In addition to earning Base Points for Qualified Stays, Gold, Platinum and Diamond Members can receive Accelerated Earning Points on such stays; these are calculated as a percentage of the number of Base Points earned for the stay.  The percentage applied to determine Accelerated Earning Points varies based on Member Level, as set forth below:

• Gold Level Members: 10% of Base Points
• Platinum Level Members: 15% of Base Points
• Diamond Level Members: 20% of Base Points

No. If you elected to earn Travel Partner Currency instead of Wyndham Rewards points, you will not earn Accelerated Earning Points on Qualified Stays regardless of your Member Level.

No. Regardless of your Member Level, you will not earn Accelerated Earning Points on any type of Go Fast award.

DIAMOND Level Members can give GOLD Level to a friend by calling Member Services and providing them with their friend's name and Member number.

Limit one gift of GOLD Level per calendar year.

Wyndham Rewards partners with Caesars Entertainment to provide members with a host of extra magical perks and exciting, world-class destinations. Caesars Rewards is the world’s leading casino and entertainment loyalty program. With nearly 30 resorts across the U.S. and Canada to choose from, Wyndham Rewards members can benefit from more places to earn and redeem Wyndham Rewards points, in addition to other exciting member perks.

Eligible Platinum and Diamond members of both the Wyndham Rewards and Caesars Rewards programs may apply for a Status Match in the reciprocal program—PLATINUM to Platinum, DIAMOND to Diamond—while Caesars Rewards Seven Stars^® members may apply for a Wyndham Rewards DIAMOND Member Level Status Match.

Wyndham Rewards Members are able to earn points for (i) Qualified Stays at Participating Caesars Entertainment Properties and (ii) Caesars Go Fast Awards at Caesars Go Fast Award Participating Properties when they book directly at WyndhamRewards.com. Click here to book your stay at a Participating Caesars Entertainment Property. Sign up for Wyndham Rewards emails to receive the latest news. 

Additionally, Wyndham Rewards members are able to redeem Wyndham Rewards points for stays at Participating Caesars Entertainment Properties (Caesars Go Free Award and Caesars Go Fast Award nights) when they book directly at WyndhamRewards.com.

Finally, Wyndham Rewards members are able to transfer points between the two programs on an annual basis.

Members of both Wyndham Rewards and Caesars Rewards are able to transfer up to 30,000 points from one program to the other on an annual basis.

Yes. Paid, stayed Qualified Stays with an average daily rate of $25 per night, paid, stayed  Go Fast nights and stayed Go Free nights at Participating Caesars Entertainment Properties count as Qualifying Nights towards a member’s next Member Level.

Yes. Wyndham Rewards Members who are also Caesars Rewards members can earn Wyndham Rewards points and Caesars Rewards Tier Points for Qualified Stays booked at Participating Caesars Entertainment Properties on WyndhamRewards.com.

For additional questions, please contact Wyndham Rewards Member Services at the applicable number found here.

As part of Wyndham Rewards’ partnership with Caesars Entertainment, Wyndham Rewards and Caesars Rewards offer reciprocal elite status to eligible members of both loyalty programs. By successfully completing the Status Match, members will receive the valuable benefits of both programs.

• Click here to learn more about Wyndham Rewards member perks.
• Click here to learn more about Caesars Rewards member benefits.

Wyndham Rewards PLATINUM and DIAMOND members are eligible to apply for the reciprocal status in Caesars Entertainment’s Caesars Rewards loyalty program as follows: 

In addition, Caesars Rewards Platinum, Diamond, and Seven Stars members are eligible to apply for the reciprocal status in the Wyndham Rewards loyalty program as follows:

To be eligible to apply for the Wyndham Rewards Status Match, you must be a Caesars Rewards Platinum, Diamond, or Seven Stars member in good standing, and you must be, or become, a Wyndham Rewards member in good standing.

It’s simple! If you are an eligible Caesars Rewards member, click here and follow the instructions to apply for your Wyndham Rewards Status Match.

If you are an eligible member of the Caesars Rewards program, you will be matched after you successfully submit the required information here and your Caesars Rewards membership is verified.

You will receive all of the perks offered to such Wyndham Rewards PLATINUM or DIAMOND members (as applicable). Please click here to learn more about your member perks.

Yes. However, you will need to join Wyndham Rewards prior to applying for your Status Match. Wyndham Rewards is free to join.

If you have successfully completed your Status Match in Wyndham Rewards and are currently visiting a Wyndham Hotels & Resorts hotel that participates in Wyndham Rewards, simply log in to your Wyndham Rewards member account or download our convenient app to access a digital version of your Member card and present it to the hotel’s front desk staff to receive your new Wyndham Rewards member perks. On-property perks are subject to availability and will be awarded in accordance with the Wyndham Rewards Member Levels terms and conditions. You are not entitled to Wyndham Rewards Member Level on-property perks at Caesars Entertainment Properties; any on-property perks offered at such properties will be governed by the Caesars Rewards terms and conditions.

If you previously received a Status Match to the Wyndham Rewards PLATINUM Level, but have since become a Diamond or Seven Stars member in the Caesars Rewards program, you are eligible to apply for the DIAMOND Level in the Wyndham Rewards Program in accordance with the Status Match terms and conditions. You can apply for the upgrade by clicking here and following the instructions.

The Member Level you receive in the Wyndham Rewards program by virtue of your Status Match expires on December 31 of the calendar year in which you obtain it.

No. The Member Level you receive in the Wyndham Rewards program by virtue of your Status Match expires on December 31 of the calendar year in which you obtain it. If, after expiration, you remain or become eligible again for a Status Match in Wyndham Rewards, you will have an opportunity to reapply for a Status Match pursuant to the then-current Wyndham Rewards Status Match terms and conditions.

All eligible Caesars Rewards members, regardless of where they reside, may apply for a Status Match in the Wyndham Rewards program, so long as they are Wyndham Rewards members at the time of application. The Wyndham Rewards program is free to join.

No. Wyndham Rewards points expire in accordance with the Wyndham Rewards program terms and conditions, regardless of whether or not you apply for and/or receive your Status Match.

No. However, a Wyndham Rewards member can reactivate their account by earning, redeeming, or transferring points or Travel Partner Currency in accordance with the Wyndham Rewards program terms and conditions.

No. Your Wyndham Rewards Status Match eligibility is non-transferable and cannot be gifted or redeemed by another person.

If you meet the eligibility requirements listed above and your Status Match was not successful, please contact Wyndham Rewards Member Services at the applicable number found here.

Members of the U.S. and Canadian military (active, reserve, veteran or retired status) and their spouses can, upon our confirmation of such status, receive the following Wyndham Rewards military benefits:

• Upgrade to Gold Membership
• 1,000 bonus points for first Qualifying Night post-confirmation 

Yes, you must be a Wyndham Rewards Member as well as a member of the U.S. or Canadian military (active, reserve, veteran or retired status) or a spouse of such a military member to receive the Wyndham Rewards military benefits.

You can confirm your Wyndham Rewards military status here.

The Military Rate is 12% off of the Best Available Rate at all participating “by Wyndham” hotels with the exception of Super 8 by Wyndham hotels. Participating Super 8 by Wyndham hotels will continue to offer 15% off of their Best Available Rate as their Military Rate. See the Military Rate terms and conditions.

No, you do not have to be a Wyndham Rewards Member to book the Military Rate. However, you must book the Military Rate in accordance with the Military Rate terms and conditions.

No, you do not have to complete the Wyndham Rewards military status confirmation in order to book the Military Rate. Just simply book the Military Rate in accordance with the Military Rate terms and conditions, and bring your valid military identification to show at check-in.

Military benefits are available to members of the U.S. or Canadian military (active, reserve, veteran or retired status) and their spouses.

Visit WyndhamRewards.com/military to learn more.

Great news!  All Wyndham Rewards Members who were registered in the La Quinta Returns military program were automatically registered in the Wyndham Rewards military program on April 3, 2019.  These Members received a confirmation email outlining their new Wyndham Rewards military benefits on or about April 8, 2019.

All existing and new Wyndham Rewards members are potentially eligible for this accelerator promotion.  However, in cases where the promotion rules would not benefit a Member (i.e., the regular Wyndham Rewards Program Terms & Conditions would allow the Member to combine their 2019 Rollover Nights with their 2020 Qualifying Nights to reach their next Member Level faster than the promotion would allow), the regular program terms would kick in and the promotion would not apply.

Simply begin or continue to complete Qualifying Nights at Wyndham Rewards participating properties in 2020. 

You must complete 3 Qualifying Nights between January 1, 2020 and December 31, 2020 to unlock GOLD.

You must complete 9 Qualifying Nights between January 1, 2020 and December 31, 2020 to unlock PLATINUM.

You must complete 24 Qualifying Nights between January 1, 2020 and December 31, 2020 to unlock DIAMOND.

If your Rollover Nights from 2019 bring you to GOLD faster than completing 3 Qualifying Nights in 2020, then you will unlock GOLD with the rollover nights. For example, if you are a BLUE member with 3 Rollover Nights and you complete 2 Qualifying Nights between January 1, 2020 and December 31, 2020, you will unlock to GOLD in accordance with the Wyndham Rewards Program terms (i.e., 3 Rollover Nights + 2 Qualifying Nights = GOLD) rather than the promotion.

If your Rollover Nights from 2019 bring you to PLATINUM faster than completing 9 Qualifying Nights in 2020, then you will unlock PLATINUM with the rollover nights. For example, if you are a GOLD member with 9 Rollover Nights and you complete 6 Qualifying Nights between January 1, 2020 and December 31, 2020, you will unlock PLATINUM in accordance with the Wyndham Rewards Program terms (i.e., 9 Rollover Nights + 6 Qualifying Nights = PLATINUM) rather than the promotion.

If your Rollover Nights from 2019 bring you to DIAMOND faster than completing 24 Qualifying Nights in 2020, then you will unlock DIAMOND with the rollover nights. For example, if you are a PLATINUM member with 34 Rollover Nights and you complete 6 Qualifying Nights between January 1, 2020 and December 31, 2020, you will unlock DIAMOND in accordance with the Wyndham Rewards Program terms (i.e., 34 Rollover Nights + 6 Qualifying Nights = DIAMOND) rather than the promotion.

Any Member Level earned in 2020 is scheduled to expire on December 31, 2021, but you could extend that term and/or obtain subsequent Member Levels under the regular Wyndham Rewards Program terms and conditions by completing additional Qualifying Nights before December 31, 2021..

Once any Member Level you earn through this promotion expires, your new Member Level will be determined by the number of Rollover Nights you have in your account at the time of expiration.

No, this promotion is meant to reward Members for Wyndham Rewards stays as countries begin to ease restrictions on travel, so it focuses on 2020 stays as opposed to previous years’ stays. Accordingly, only your Qualifying Nights completed between January 1, 2020 and December 31, 2020 count toward the accelerator promotion. We thank you for your continued loyalty and look forward to welcoming you back!