What happens to go free/go fast award nights that I book(ed) on or before April 2, 2019, but that are scheduled for check-in after that date?
In cases where you’ve booked an award night at a property that lowers its redemption level on April 3, 2019, you’ll receive a credit for the difference between the number of points you redeemed and the number of points such property requires as of April 3, 2019.
In cases where you’ve booked an award night at a property that raises its redemption level on April 3, 2019, you won’t be charged for such increase. For example, a member who redeems 15,000 points on March 15, 2019 for a go free award night to take place on April 4, 2019 will not be “charged” an additional 15,000 points for such award night, even if the applicable property moves to the 30,000 point redemption tier on April 3, 2019. (Please allow 4 to 6 weeks post stay for any credit owed to you pursuant to this FAQ to process.)
Regardless of the above scenarios, all other Wyndham Rewards terms and conditions at the time of booking will continue to apply.
How many points will I need to redeem for a go free award?
Redemptions for go free will be available for 7,500 points, 15,000 points, or 30,000 points per bedroom, per night and will vary by participating property based on redemption tier.
How many points/how much cash will I need to redeem for a go fast award?
Redemptions for go fast will be available for 1,500 points + cash, 3,000 points + cash, or 6,000 points + cash per bedroom, per night and will vary by participating property based on redemption tier. Cash amount required will vary based by property. Taxes, incidentals, and resort fees are additional.
Will go free/go fast awards have blackout dates?
Free night awards (go free) at all “by Wyndham” hotels will continue to have no blackout dates, while awards at club resorts, vacation rentals, and Caesars Entertainment properties may have blackout dates, depending on property, season, or other factors. Cash + points awards (go fast) will continue to be subject to availability and may not be available at all properties at all times.
Do these changes apply to club resorts, vacation rentals, and other non-hotel properties?
Yes. These changes apply to any property that participates in the Wyndham Rewards program.
When is the last day to book go free/go fast award nights under the current structure?
Members have through 11:59 p.m. ET on April 2, 2019 to redeem their points under the existing program structure.
Will go free/go fast change with seasonality?
We do not intend to change a hotel’s tier based on seasonality; however, we do anticipate reviewing and potentially adjusting hotel tiers annually.
Are there any changes to go get ’em?
No. Members who elect to receive Wyndham Rewards points (as opposed to miles or other travel partner currency) will continue to earn a minimum of 1,000 points for every Qualified Stay.
How will earning points on go fast work?
When a member books a go fast award, the cash portion paid (excluding taxes, incidentals, and other applicable fees) will earn 10 points per dollar.
Will go get ’em apply to go fast bookings?
No. While you will earn Wyndham Rewards points on the cash portion paid for your room rate (excluding taxes, incidentals, and other applicable fees), go fast awards will not be eligible for go get ’em awards. They will, however, continue to qualify toward member level achievement.
Can I earn travel partner currency on go fast bookings?
Yes. Members who choose to earn travel partner currency instead of Wyndham Rewards points as their earn preference will receive travel partner currency for go fast bookings.
Will there still be bonus point promotions?
Yes. We anticipate continuing to run bonus point promotions, allowing you to earn extra points.
Will I still be able to redeem my points for gift cards and other merchandise?
Absolutely! We’ll still have a full catalog of redemption options that include gift cards, charitable donations, electronics, and other merchandise.
Where can I find a list of hotels and their new tiers?
We anticipate the vast majority of hotels, club resorts, and vacation rentals will be available at 15,000 points per bedroom or less and that a third of hotels will move to the 7,500 point redemption tier. Specifics will be available on April 3, 2019.
Who can I contact if my question isn’t answered here?
We’re here to help. You can reach out to Member Services for additional questions here.