Count on Our Commitment to Health & Safety
See how we’re putting new measures in place to give you peace of mind.
Watch VideoCount on Us
We’re committed to the health and safety of our guests and team members, so we’re taking important steps to demonstrate you can Count on Us—whether you’re planning to travel now or in the future. At many of our hotels, you’ll notice us putting new measures in place to give you peace of mind, including requiring face coverings/masks in line with local guidelines.
More frequent cleaning and disinfecting of high-touch areas
Enhanced social distancing measures in public spaces
Health essentials available in the hotel
Best-in-class hygiene training for hotel staff
Count on Enhanced Cleaning & Disinfection with Ecolab
We know the cleanliness of our hotels is top of mind, so we’ve expanded our relationship with Ecolab to require the use of industry-leading disinfectants in guest rooms and public spaces at hotels in Europe, the Middle East, Africa and parts of Asia. Ecolab is a global leader in water, hygiene, and infection prevention technologies and services, and through its science-based approach, they help enable hotels to consistently achieve the highest cleaning standards.
Hygiene Heroes
Count on Us to Put Safety First
Our hotels in Europe, the Middle East, Africa and Eurasia will be encouraged to appoint a "Hygiene Hero". This person will champion the new protocols and stay up to date on the latest guidance concerning the health and safety of our guests.
Count on Us
for your Meetings & Events
Learn more about our commitment to the health and safety of our Meeting Planners and Attendees.