“Booking direct” refers to booking on any website or call center that is owned, operated, and/or managed by Wyndham Hotels & Resorts or the Wyndham Hotels & Resorts app; it does not include booking on site at individual properties or by calling such properties directly. The Member Rate is often the lowest available rate offered via direct booking, but on occasion the lowest available rate offered via direct booking will be a different rate, and could be one that is available to both Members and non-Members of the Wyndham Rewards Program.