条款与细则 条款与细则
温德姆奖赏计划®
条款与细则
(自 2025 年 9 月 30 日起生效)
ECHO SUITESsm EXTENDED STAY BY WYNDHAM 酒店不参与温德姆奖赏计划
温德姆奖赏计划条款与细则(简称“条款与细则”)适用于在全球范围内参与温德姆奖赏计划®(下称“温德姆奖赏计划”或简称“计划”)的所有方面,自上述日期起生效,并取代在该日期之前有效的所有版本的条款与细则。 这些条款与细则阐述了计划的结构,说明了 Wyndham Rewards, Inc. 以及您本人的权利和义务,解释了如何赚取和兑换积分,并包含了争议解决条款,包括仲裁要求(见下文第 I 章第 28 条)。除非特别纳入适用于温德姆奖赏计划® 商务旅赏的条款与细则,否则这些条款与细则中的规定不适用于温德姆奖赏计划® 商务旅赏。 除非特别纳入适用于温德姆奖赏计划® 商务旅赏的条款与细则,否则这些条款与细则中的规定不适用于温德姆奖赏计划® 商务旅赏。
本条款与细则构成您(“您”及/或“会员”)与 Wyndham Rewards, Inc.(“主办方”及/或“我们”)及其继任人之间以电子形式达成的具有法律约束力的协议。
I. 一般信息
1.计划主办方
温德姆奖赏计划®(下称“温德姆奖赏计划”或简称“计划”)由 Wyndham Hotels & Resorts, Inc. 的间接子公司 Wyndham Rewards, Inc. 及其继任人或受让人提供。Wyndham Rewards, Inc. 有时被单独称为“主办方”。
2.计划变更
在遵守适用法律法规的前提下,主办方可以随时对其计划的条款与细则进行修改、变更、中止、删除,或增加新的条款与细则,无需另行通知。上述情况包括但不限于随时修改、变更、增加、中止或删除积分值、兑换等级和兑换机会、转换比率、会员等级福利或会员等级计划的任何其他方面(包括但不限于会员等级计划中的会员资格条件)、赚取方法和比率以及/或者积分赚取计划参与方或奖赏计划参与方(定义见下文),而无需另行通知(受适用法律约束)。此外,在遵守适用法律法规的前提下,温德姆奖赏计划可以随时将温德姆奖赏计划和会员积分转换为具有不同积分值的其他奖励计划,而无需另行通知。这意味着对于温德姆奖赏计划来说,达到某些奖赏级别所需的积分点数可能会增加,赚取积分的时间可能会缩短,或者奖赏可能会发生变更,因此,无论您参加温德姆奖赏计划的时间长短,您都有可能无法获得、赚取或申领某些奖赏。如需查看或获取本计划的最新条款与细则,请访问 wyndhamrewards.com 或者联系温德姆奖赏计划会员服务部(请在此处查看相应会员服务热线电话)。
3.计划的终止
主办方在提前六个月向会员发出通知后,可以随时终止“本计划”,且不再对会员承担任何额外义务。无论您加入“本计划”的时间有多长,在“本计划”宣布终止六个月后,您都无法再累积额外的温德姆奖赏计划积分或其他计划积分,或者根据“本计划”申领奖赏,而且您账户中累积的所有温德姆奖赏计划积分都会进行清零处理。
4.资格
有兴趣参加计划的个人必须达到其居住管辖区内法定成年人的年龄;并且,为避免为同一个人创建重复帐户,请提供:
a. 专有的未与现有会员共享的电子邮件地址;以及
b. 未与任何现有的拥有相同名字和姓氏的注册会员共享的手机号。
此类人员在下文中将被称为计划的“会员”或“温德姆奖赏计划会员”。公司、团队和其他实体不符合此条件。会员不得持有多个账户或共享账户。
5.Travel Partner Currency
根据本“计划”,会员可通过参与合作伙伴旅行计划(如航空里程以及其他合作伙伴旅行计划积分)赚取温德姆奖赏计划积分或类似的积分(这些参与计划的合作伙伴旅行计划积分统称为“旅行合作伙伴积分”)。请访问温德姆奖赏计划旅行合作伙伴积分页面了解更多信息。 温德姆奖赏计划积分可通过以下途径赚取:(i) 在“参与酒店”、“参与目的地”和“参与计划的凯撒奖赏酒店”完成“符合资格的住宿”(上述术语的定义见下文第 I 章中的其他部分);以及 (ii) 在此类酒店完成各种类型的“积分加速兑,积分 + 现金折扣房晚”,详见下文第 II 章 A 节和 B 节。在本条款与细则中,温德姆奖赏计划积分有时被称为“基础积分”、“促销活动积分”、“额外积分”和“加速积分奖励积分”(上述术语的定义见下文第 I 章第 5 条);此处使用的这些术语仅用于区分赚取温德姆奖赏计划积分的途径,而不传达任何价值上或使用限制上的差异。就本条款与细则而言:
- “基础积分”是指会员根据第 II 章 B 节第 5 条中包含的图表内所规定的赚取比率,通过在参与酒店中完成符合资格的住宿或任意类型的“积分加速兑,积分 + 现金折扣房晚”赚取的温德姆奖赏计划积分;
- “促销活动积分”是指会员在享受主办方提供的限时优惠、促销或特价时赚取的温德姆奖赏计划积分;
- “加速积分奖励积分”是指金卡 (Gold) 等级、白金 (Platinum) 等级或钻石 (Diamond) 等级会员根据第 II 章 B 节第 6 条通过符合资格的住宿赚取的温德姆奖赏计划积分;以及
- “额外积分”是指根据第 II 章 B 节第 7 条的规定,为确保某一住宿至少可赚取 1000 点温德姆奖赏计划奖励积分,而可添加到会员符合资格的住宿奖赏中的温德姆奖赏计划奖励积分。
6.“参与物业”、“专属兑换目的地”以及“俱乐部度假村和度假租赁酒店”的定义
“参与酒店”(如第 I 章第 7 条中所定义)、“参与目的地”(如第 I 章第 8 条中所定义)、“参与计划的凯撒奖赏酒店”(如第 I 章第 9 条中所定义)以及主办方可不时宣传的,根据本条款与细则为会员提供赚取温德姆奖赏计划积分机会的任何其他酒店,上述酒店在本文中统称为“参与物业”。(在广告宣传中,“参与物业”有时也被称为“温德姆奖赏计划物业”。)“参与酒店”不包括“Vacasa 度假租赁酒店”(如第 III 章 D 节第 2 条第 1 款中所定义)或“参与兑换的乡间别墅”(如第 III 章 E 节第 1 款中所定义),本文中偶尔提及这些酒店时会将它们统称为“专属兑换目的地”。“参与目的地”和“专属兑换目的地”在广告宣传中常被称为“俱乐部度假村和度假租赁酒店”,但该术语旨在包括以下所有类型的酒店:“参与目的地”、“Vacasa 度假租赁酒店”和“参与兑换的乡间别墅”。如本条款与细则中所述,会员可以使用温德姆奖赏计划积分兑换在“专属兑换目的地”的住宿,但他们不能凭此类住宿赚取积分或旅行合作伙伴积分。在不限制本条款与细则的任何条款或条件的情况下,若要通过住宿赚取积分,该相关酒店必须为“参与酒店”。
7.参与酒店
“参与酒店”是指所有“By Wyndham”酒店以及其他在咨询之时与参与的“连锁酒店”签订特许经营、许可或管理协议并经营的“By Wyndham”住宿设施。参与酒店目前包括位于全球各地的以下品牌的酒店:AmericInn® by Wyndham、美吟® 酒店 (Baymont®)、戴斯精选® 温德姆酒店 (Days Inn® by Wyndham)、Dazzler by Wyndham、道玺® 温德姆酒店 (Dolce® by Wyndham)、Esplendor® Boutique Hotels by Wyndham、浩枫® 温德姆 (Hawthorn ® by Wyndham)、豪生® 酒店 (Howard Johnson® by Wyndham)、拉昆塔® 温德姆酒店 (La Quinta® by Wyndham)、麦客达® 温德姆酒店 (Microtel® by Wyndham)、华美达® 酒店 (Ramada® by Wyndham)、芮峭奢选® 酒店 (Registry CollectionSM Hotels)、速 8 酒店® (Super 8® by Wyndham)、璀蔓臻选® 酒店 (Trademark Collection by WyndhamTM)、Travelodge by Wyndham®、爵怡® 温德姆酒店 (TRYP by Wyndham®)、Vienna House® by Wyndham、WaterWalk Extended StaySM by Wyndham、蔚景® 温德姆酒店 (Wingate® by Wyndham)、Wyndham Alltra、温德姆至尊® 酒店 (Wyndham Grand®)、温德姆® 酒店 (Wyndham®) 以及温德姆花园® 酒店 (Wyndham Garden®) 等。参与酒店可能会随时发生变化,恕不另行通知。 尽管有上述规定,(a) 依据本条款与细则,与 Trademark Collection by WyndhamTM 以及凯撒酒店联名的酒店和住宿设施不属于“参与酒店”,而属于“参与计划的凯撒奖赏酒店”(此术语如第一章第 9 条中所定义);并且 (b) Wyndham Concorde Isla Margarita 不属于参与酒店,亦不符合赚取积分或 Travel Partner Currency 的条件。请访问温德姆奖赏计划网站或致电温德姆奖赏计划会员服务部(请在此处查找相应的电话号码),以了解您要造访的地点有哪些酒店。即使本条款与细则中存在任何与之相反的规定,为避免疑问,位于美国、加拿大和墨西哥境外的 Travelodge 品牌酒店不为 Wyndham Rewards, Inc. 或 Wyndham Hotels & Resorts, Inc. 所有或经营,也不隶属于 Wyndham Rewards, Inc. 或 Wyndham Hotels & Resorts, Inc.,且不参加本奖赏计划;如条款与细则中用到“Travelodge”一词,则仅指位于美国、加拿大和墨西哥境内的 Travelodge 品牌酒店。在广告宣传中,参与酒店有时也被称为“温德姆奖赏计划酒店”。
8.参与目的地
“参与目的地”是指:WorldMark Canmore Banff(加拿大阿尔伯塔省坎莫尔)、Wyndham Resort Fairfield Bay(阿肯色州费尔菲尔德湾)、Wyndham Flagstaff(亚利桑那州弗拉格斯塔夫)、温德姆塞多纳酒店(亚利桑那州塞多纳)、WorldMark Rancho Vistoso(亚利桑那州奥罗谷)、WorldMark Bison Ranch(亚利桑那州奥弗加德)、WorldMark Phoenix - South Mountain(亚利桑那州菲尼克斯)、WorldMark Pinetop(亚利桑那州皮内托)、WorldMark Scottsdale(亚利桑那州斯科茨代尔)、Havasu Dunes Resort(亚利桑那州哈瓦苏湖城)、Orange Tree Resort(亚利桑那州斯科茨代尔)、Starr Pass Golf Suites(亚利桑那州图森)、The Legacy Golf Resort(亚利桑那州菲尼克斯)、WorldMark Vancouver - The CDN(加拿大不列颠哥伦比亚省温哥华)、WorldMark Whistler - Cascade(加拿大不列颠哥伦比亚省惠斯勒)、WorldMark Whistler - Sundance(加拿大不列颠哥伦比亚省惠斯勒)、WorldMark Victoria(加拿大不列颠哥伦比亚省维多利亚)、Mountainside Lodge(加拿大不列颠哥伦比亚省惠斯勒)、WorldMark La Paloma(加拿大不列颠哥伦比亚省 Rosarito Beach La Paloma)、WorldMark Coral Baja(南下加利福尼亚 San Jose del Cabo)、Wyndham Oceanside Pier Resort(加利福尼亚州欧申赛德)、Wyndham Canterbury at San Franciso(加利福尼亚州旧金山)、Wyndham Harbour Lights(加利福尼亚州圣地亚哥)、WorldMark Anaheim 加利福尼亚州安纳海姆)、Peacock Suites(加利福尼亚州安纳海姆)、WorldMark Angels Camp(加利福尼亚州 Angels Camp)、WorldMark Bass Lake(加利福尼亚州 Bass Lake)、WorldMark Big Bear(加利福尼亚州大熊湖)、WorldMark Indio(加利福尼亚州印第奥)、WorldMark Marina Dunes(加利福尼亚州马里纳)、WorldMark Clear Lake(加利福尼亚州尼斯)、WorldMark Oceanside(加利福尼亚州欧申赛德)、WorldMark Cathedral City(加利福尼亚州棕榈泉)、WorldMark Palm Springs(加利福尼亚州棕榈泉)、WorldMark Pismo Beach(加利福尼亚州皮斯莫海滩)、WorldMark Balboa Park(加利福尼亚州圣地亚哥)、WorldMark San Francisco(加利福尼亚州旧金山)、WorldMark Solvang(加利福尼亚州索尔万)、WorldMark Windsor (加利福尼亚州温莎)、WorldMark Mission Valley(加利福尼亚州圣地亚哥)、Dolphin's Cove Resort(加利福尼亚州安纳海姆)、Inn at the Opera(加利福尼亚州旧金山)、Inn at the Park(加利福尼亚州圣地亚哥)、San Luis Bay Inn(加利福尼亚州阿维拉海滩)、Suites at Fisherman's Wharf(加利福尼亚州旧金山)、The Donatello(加利福尼亚州旧金山)、The Plaza Resort & Spa(加利福尼亚州棕榈泉)、Vino Bello Resort(加利福尼亚州纳帕)、Vista Mirage Resort(加利福尼亚州棕榈泉)、Wyndham Durango(科罗拉多州杜兰戈)、Wyndham Pagosa(科罗拉多州 Pagosa Springs)、Wyndham Resort at Avon(科罗拉多州埃文)、Wyndham Steamboat Springs(科罗拉多州 Steamboat Springs)、WorldMark Estes Park(科罗拉多州 Estes Park)、WorldMark Granby - Rocky Mountain(科罗拉多州格兰比)、WorldMark Fiji(丹娜努岛楠迪)、Wyndham Ocean Walk(佛罗里达州代托纳比奇市)、Wyndham Bonnet Creek Resort(佛罗里达州奥兰多)、Wyndham Cypress Palms(佛罗里达州基西米)、Wyndham Palm-Aire North(佛罗里达州庞帕诺比奇)、Wyndham Panama City Beach(佛罗里达州巴拿马城海滩)、Wyndham Majestic Sun(佛罗里达州德斯汀)、Beach Street Cottages(佛罗里达州德斯汀)、Florida Vacation Villas(佛罗里达州基西米)、Wyndham Clearwater Beach(佛罗里达州克利尔沃特海滩)、Wyndham Royal Vista(佛罗里达州庞帕诺比奇)、Wyndham Santa Barbara(佛罗里达州庞帕诺比奇)、Wyndham Sea Gardens(佛罗里达州庞帕诺比奇)、Wyndham VR Reunion at Orlando(佛罗里达州留尼旺岛)、WorldMark Orlando - Kingstown Reef(佛罗里达州奥兰多)、Orlando International Resort(佛罗里达州奥兰多)、Star Island(佛罗里达州基西米)、WorldMark Zihuatanejo(墨西哥 Zihuatanejo Guerrero)、Wyndham Bali Hai Villas(夏威夷普林斯维尔-可爱岛)、Wyndham Kona Hawaiian Resort(夏威夷凯卢阿-科纳)、Wyndham Royal Garden Waikiki(夏威夷火奴鲁鲁-瓦胡岛)、Wyndham at Waikiki Beach Walk(夏威夷火奴鲁鲁-瓦胡岛)、Wyndham Royal Sea Cliff(夏威夷凯卢阿-科纳)、Wyndham Mauna Loa Village(夏威夷凯卢阿-科纳)、Wyndham Ka 'Eo Kai(夏威夷普林斯维尔-可爱岛)、Wyndham Shearwater(夏威夷普林斯维尔-可爱岛)、WorldMark Kona(夏威夷凯卢阿-科纳)、WorldMark Kapaa Shore(夏威夷可爱岛卡帕亚)、WorldMark Kihei(夏威夷毛伊岛基黑)、WorldMark Valley Isle Lahaina(夏威夷毛伊岛拉海纳)、Holua Resort at Mauna Loa(夏威夷凯卢阿-科纳)、Kauai Coast Resort at the Beach(夏威夷州考艾岛卡帕亚)、Kona Coast Resort(夏威夷州凯卢阿-科纳)、Paniolo Greens Resort(夏威夷州威科洛亚)、Waikiki Marina Resort(夏威夷火奴鲁鲁-瓦胡岛)、WorldMark Arrow Point(爱达荷州哈里斯)、WorldMark McCall(爱达荷州麦考尔)、WorldMark Galena(伊利诺伊州加利纳)、Wyndham La Belle Maison(路易斯安那州新奥尔良)、Avenue Plaza Resort(路易斯安那州新奥尔良)、Wyndham Bentley Brook(马塞诸塞州汉考克)、Wyndham at National Harbor(马里兰州国家港)、Wyndham Branson at the Meadows(密苏里州布兰森)、Wyndham Mountain Vista(密苏里州布兰森)、Wyndham Branson at The Falls(密苏里州布兰森)、WorldMark Branson(密苏里州布兰森)、WorldMark Ozarks(密苏里州欧塞奇)、WorldMark West Yellowstone(蒙大拿州西黄石)、Wyndham Resort at Fairfield Mountains(北卡罗来纳州雷克路尔)、Crotched Mountain Resort(新罕布什尔州 Francestown)、Wyndham Skyline Tower(新泽西州大西洋城)、WorldMark Red River(新墨西哥州红河)、WorldMark Santa Fe(新墨西哥州圣菲)、WorldMark Taos(新墨西哥州陶斯)、Wyndham Grand Desert(内华达州拉斯维加斯)、Wyndham Desert Blue(内华达州拉斯维加斯)、WorldMark Las Vegas Tropicana(内华达州拉斯维加斯)、Wyndham South Shore(内华达州 Zephyr Cove)、WorldMark Las Vegas Boulevard(内华达州拉斯维加斯)、WorldMark Las Vegas Spencer St(内华达州拉斯维加斯)、WorldMark Reno(内华达州里诺)、WorldMark Lake Tahoe(内华达州斯德特莱恩)、Desert Rose Resort(内华达州拉斯维加斯)、Wyndham Midtown 45(纽约州纽约市)、WorldMark Grand Lake(俄克拉荷马州阿夫顿)、Carriage Ridge & Hills Resorts(安大略省巴里)、WorldMark Bend(俄勒冈州本德)、WorldMark Gleneden(俄勒冈州 Gleneden Beach)、WorldMark Running Y Resort(俄勒冈州克拉马斯福尔斯)、WorldMark Schooner Landing(俄勒冈州新港)、WorldMark Eagle Crest(俄勒冈州雷德蒙德)、WorldMark Depoe Bay(俄勒冈州迪波湾)、WorldMark Seaside(俄勒冈州西塞德)、Wyndham Shawnee Village(宾夕法尼亚州东斯特劳斯堡)、Margaritaville 品牌度假俱乐部(波多黎各里奥格兰德)、WorldMark Isla Mujeres Isla Mujeres(墨西哥金塔纳罗奥州女人岛)、Wyndham Bay Voyage Inn(罗德岛州詹姆斯敦)、Wyndham Inn on Long Wharf(罗德岛州新港)、Wyndham Inn on the Harbor(罗德岛州新港)、Wyndham Long Wharf(罗德岛州新港)、Wyndham Newport Onshore(罗德岛州新港)、Wyndham Newport Overlook(罗德岛州詹姆斯敦)、Wyndham Ocean Boulevard(南卡罗来纳州北美特尔海滩)、Wyndham Ocean Ridge(南卡罗来纳州埃迪斯托艾兰)、Wyndham Towers on the Grove(南卡罗来纳州北美特尔海滩)、Wyndham SeaWatch Plantation(南卡罗来纳州默特尔海滩)、Wyndham Westwinds(南卡罗来纳州北默特尔海滩)、Wyndham Dye Villas at Myrtle Beach(南卡罗来纳州北默特尔海滩)、Wyndham at The Cottages(南卡罗来纳州北默特尔海滩)、Wyndham Smoky Mountains(田纳西州塞维尔)、Wyndham Nashville(田纳西州纳什维尔)、Wyndham Great Smokies Lodge(田纳西州塞维尔)、Wyndham Resort at Fairfield Gl(田纳西州卡斯特维尔)、Wyndham La Cascada(德克萨斯州圣安东尼奥)、Wyndham Austin(德克萨斯州奥斯汀)、Wyndham Riverside Suites(德克萨斯州圣安东尼奥)、WorldMark Hunt - Stablewood(德克萨斯州亨特)、WorldMark Marble Falls(德克萨斯州马布尔福尔斯)、WorldMark New Braunfels(德克萨斯州新布朗费尔斯)、Wyndham Margaritaville St. Thomas(美属维尔京群岛圣托马斯岛)、Bluebeard's Beach Club(美属维尔京群岛圣托马斯岛)、Bluebeard's Castle (美属维尔京群岛圣托马斯岛)、Elysian Beach Resort(美属维尔京群岛圣托马斯岛)、Wyndham Park(犹他州城市公园城)、WorldMark Wolf Creek(犹他州伊登)、WorldMark Bear Lake(犹他州花园市)、WorldMark Midway(犹他州米德韦)、WorldMark St. George(犹他州圣乔治市)、WorldMark Park City(犹他州公园城)、Wyndham Old Town Alexandria(弗吉尼亚州亚历山德里亚)、Wyndham Governor's Green(弗吉尼亚州威廉斯堡)、Wyndham Kingsgate(弗吉尼亚州威廉斯堡)、Wyndham Patriots' Place(弗吉尼亚州威廉斯堡)、Wyndham Vacation Resorts Smugg(佛蒙特州斯玛格峡谷)、WorldMark Blaine Birch(华盛顿州贝伊)、WorldMark Birch Bay(华盛顿州布莱恩市)、WorldMark Chelan(华盛顿州切兰市)、WorldMark Lake Chelan Shores(华盛顿州切兰市)、WorldMark Deer Harbor(华盛顿州鹿港)、WorldMark Long Beach(华盛顿州长滩市)、WorldMark Surfside Inn(华盛顿州海洋公园)、WorldMark Mariner Village(华盛顿州海岸市)、WorldMark Discovery Bay Port(华盛顿州汤森)、WorldMark Seattle - The Camlin(华盛顿州西雅图)、Wyndham Vacation Resorts at Gl(威斯康辛州巴拉布)、Wyndham Vacation Resorts Steamboat Springs (科罗拉多州斯廷博特斯普林斯)、Wyndham Harbour Lights(加利福尼亚州圣地亚哥)。
9.参与计划的凯撒奖赏酒店
“参与计划的凯撒奖赏酒店”指以下凯撒奖赏酒店:拉斯维加斯凯撒皇宫酒店、印第安纳州南部凯撒酒店、凯撒温莎酒店、拉斯维加斯克伦威尔酒店、艾克钦哈拉斯酒店、哈拉斯乔利矣特赌场酒店、南加州哈拉斯度假村、哈维斯太浩湖酒店、凯撒宫诺布酒店、拉斯维加斯巴黎酒店、Trademark Collection by Wyndham 拉斯维加斯马蹄酒店、Trademark Collection by Wyndham 大西洋城凯撒酒店、Trademark Collection by Wyndham 德洛瑟柯斯瑟柯斯里诺赌场酒店、Trademark Collection by Wyndham 里诺德洛埃尔多拉多赌场度假村酒店、Trademark Collection by Wyndham 康瑟尔布拉夫斯哈拉斯赌场酒店、Trademark Collection by Wyndham 比洛克西哈拉斯赌场酒店、Trademark Collection by Wyndham 拉芙琳哈拉斯海滩度假村及赌场、Trademark Collection by Wyndham 梅特罗波利斯哈拉斯大都市赌场酒店、Trademark Collection by Wyndham 凯撒新奥尔良酒店、Trademark Collection by Wyndham 哈拉斯北堪萨斯城赌场酒店、Trademark Collection by Wyndham 哈拉大西洋城赌场度假村、Trademark Collection by Wyndham 布拉克霍克马蹄铁酒店、Trademark Collection by Wyndham 伯锡尔城马蹄赌场酒店、Trademark Collection by Wyndham 图尼卡马蹄铁赌场酒店、Trademark Collection by Wyndham HoteLumière at the Arch、Trademark Collection by Wyndham 贝滕多夫卡普莉岛赌场酒店、Trademark Collection by Wyndham 本维尔卡普莉岛赌场酒店、Trademark Collection by Wyndham 滑铁卢小岛赌城酒店、Trademark Collection by Wyndham 德洛银色传统里诺赌场度假村酒店、Trademark Collection by Wyndham 大西洋城康纳赌场和度假酒店、Trademark Collection by Wyndham 特罗皮康纳劳克林酒店 & 赌场、Trademark Collection by Wyndham 拉斯维加斯哈拉斯赌场酒店、Trademark Collection by Wyndham Linq 酒店 + 体验、Trademark Collection by Wyndham 查尔斯马蹄湖赌场酒店、Trademark Collection by Wyndham 拉斯维加斯火烈鸟酒店、Trademark Collection 好莱坞星球赌场度假酒店和 Trademark Collection 赫拉斯太浩湖度假酒店及赌场
10.符合资格的住宿
“符合条件的住宿”形成条件:(A) 会员须在同一参与酒店住宿一晚或连续住宿多晚,且入住房晚数满足适用参与酒店的最少入住天数要求(如有);(B) 在此类会员住宿期间,该会员住宿每晚的房费总和(但不包括税费、附加费及所有连锁酒店的任何其他费用。道玺® 温德姆酒店、温德姆至尊® 酒店、温德姆® 酒店和温德姆花园® 酒店除外,税费、附加费和任何其他费用已包含其中)应达到至少 25.00 美元(下称“最低总房费”);(C) 如入住 WaterWalk Extend Stay by Wyndham 酒店,须入住家具齐全的套房;(D) 如入住参与目的地和参与计划的凯撒奖赏酒店,会员须在预订时提供其温德姆奖赏计划会员编号;(E) 会员须根据当时适用的付款政策为此类住宿支付全款;(F) 如入住参与酒店,须通过 www.wyndhamhotels.com/wyndham-rewards、www.wyndhamhotels.com、温德姆度假酒店应用程序、此处提供的相应会员服务热线电话、相应参与酒店(如上文第 I 章第 7 条中所定义)的官方品牌网站、相应连锁酒店官方品牌网站中所列的官方 (800) 电话或者到相应参与酒店的前台进行预订;(G) 如入住参与目的地和参与计划的凯撒奖赏酒店,须通过 www.wyndhamrewards.com、www.wyndhamhotels.com、温德姆奖赏计划应用程序或此处提供的相应会员服务热线电话进行预订。 此处特别澄清,在不限制上述任何内容的情况下,为参与计划的凯撒奖赏酒店或参与目的地的住宿进行的在线预订必须在网址中包含“www.wyndhamhotels.com”的网站上进行,这样,此类住宿才会被视为符合资格的住宿。 会员退房后,于退房当日再次入住同一家参与酒店,则在计算符合资格的住宿时只算作一次住宿。尽管本第 10 条中包含任何与之相反的规定,但某些通过独立旅行社在参与酒店预订的符合上述条款 (A)、(B) 和 (E) 中所规定标准的住宿也可能被视为符合资格的住宿;请在预订前咨询您的独立旅行社,以确认相应住宿是否将被视为符合资格的住宿。
11.不符合资格的住宿
尽管本条款与细则中包含了任何与之相反的规定,但如果在参与酒店的任何一晚住宿的房费属于以下任一类别,或通过下列任何方式获得(如适用),则相关住宿将不被视作符合资格的住宿:
- 合同(例如航空公司机组人员):由酒店自行决定向保证在一段较长的时间内为一组客房付费而不论是否实际使用了该等客房的公司提供的房费;
- 所有第三方网站或在线预订(即,所有网站以及网站、应用程序或数字平台上的在线预订,以及通过向任何此类第三方致电做出的任何预订,上文第 I 章第 10 条中所规定的情况除外),不论所支付的房费是多少,亦不论在预订时是否已知悉参与酒店所属的品牌。 为避免疑义,包括但不限于通过以下网站进行的所有预订:priceline.com、hotwire.com booking.com、orbitz.com、travelocity.com、expedia.com、ticketsatwork.com、plumbenefits.com、workingadvantage.com 和 memberdeals.com(以及通过任何此类第三方进行的所有预订)。
- 批发配额:由参与酒店向批发公司或旅行社提供的合同价;
- 批发折扣:由温德姆酒店集团向批发公司或旅行社提供的合同价;
- 非创收项目(包括但不限于,免费房晚及下文第 III 章 C 节第 1 条到 E 节第 2 条所述的使用任何形式的“奖励房晚”获得的房晚,即使在这种情况下收取了度假村费用、餐饮费、额外客人的补充客房入住费和/或其他杂费);以及
- 各种形式的“积分加速兑,积分 + 现金折扣房晚”(详见下文第 III 章 G 节第 1 条至 I 节)。
除非本条款与细则中对在参与物业的各种形式的“积分加速兑,积分 + 现金折扣房晚”另有明确规定,否则不符合资格的住宿将没有资格赚取温德姆奖赏计划积分或旅行合作伙伴积分。
12.兑换选项
如第 III 章中所详述,温德姆奖赏计划会员可使用积分兑换:
(a) 各种形式的“奖励房晚”奖赏,详见下文第 III 章 C 节第 1 条至 E 节第 2 条,
(b) 各种形式的“积分加速兑,积分 + 现金折扣房晚”,详见下文第 III 章 G 节第 1 条至 I 节,
(c) 由参与旅行合作伙伴计划、参与商家和参与服务提供商提供的奖赏,详见第 III 章。
在本条款与细则中,提供除“奖励房晚”和“积分加速兑,积分 + 现金折扣房晚”以外的兑换选项的所有第三方有时会被统称为“奖赏计划参与方”。
13.合作伙伴
对于当前或之前的积分赚取计划参与方、奖赏计划参与方或其他当前或之前温德姆奖赏计划供应商所提供计划的条款与细则、产品、服务、会员资格要求或任何其他方面,主办方不负有任何责任,其中,上述参与方及合作伙伴包括但不限于 Viator, Inc.、Maritz Motivation Solutions, Inc.、Collinson Limited、Rewards Network Establishment Services Inc.、Snowstorm Technologies Inc.、Vacasa LLC(该实体根据本条款与细则接受以温德姆奖赏计划奖励积分兑换奖励房晚,适用对象为 Vacasa 度假租赁酒店)、Extra Holidays, LLC(该实体根据本条款与细则接受以温德姆奖赏计划奖励积分兑换奖励房晚和折扣房晚,适用对象为参与目的地)、温德姆度假租赁英国公司(该实体根据本条款与细则接受以温德姆奖赏计划奖励积分兑换奖励房晚,适用对象为参与兑换的乡间别墅)、凯撒娱乐公司(该实体根据本条款与细则接受以温德姆奖赏计划奖励积分兑换奖励房晚和折扣房晚,适用对象为参与计划的凯撒奖赏酒店)、Sunrise Banks、N.A.、Galileo Financial Technologies, LLC、Mastercard International Incorporated(万事达卡)、Visa Inc. 以及巴克莱银行特拉华州分行(巴克莱卡)。
14.积分到期、取消和账户失效
除适用法律另有规定外,发放至会员账户的温德姆奖赏计划奖励积分将在该等积分到账日期起四 (4) 年后失效(“四年规则”),除非积分因会员账户失效(详见下文说明)或者根据本条款与细则中的其他规定被没收或提早取消。此处特别澄清,到账日期因赚取积分的活动类型而异。如果会员在连续约十八 (18) 个月内没有“账户活动”(如下文所定义),则会员的温德姆奖赏计划账户中的积分可能会被取消或失效。就本条款与细则而言,“账户活动”是指任何在遵守本条款与细则的前提下进行的涉及会员的温德姆奖赏计划积分余额变化的 (i) 积分赚取活动、(ii) 积分兑换或转让活动。所有与旅行合作伙伴积分的价值、兑换和积分有效期有关的问题都将受到适用计划当时有效的条款与细则的约束。
15. 账户终止
如果会员连续六十 (60) 个月没有任何“账户活动”(定义见上文第 I 章第 14 条),则该会员的温德姆奖赏计划账户可能会被终止。除非适用法律另有规定,否则会员账户中所有剩余的温德姆奖赏计划积分在该账户因上述原因终止之时将被没收。
16.积分转让
会员账户中的温德姆奖赏计划积分不构成会员的财产,不具备现金价值,会员或任何其他方(主办方或其授权代理除外)在会员的会籍有效期内或之后不得以法律或其他规定为依据出售、交换或转让积分(除非本条款与细则中另有明确批准)。
17.积分余额
主办方可自行选择通过邮寄或电子通信方式定期向会员发送相关说明。会员可随时通过在线方式或通过致电温德姆奖赏计划会员服务部(请在此处查看相应会员服务热线电话)来查询其温德姆奖赏计划积分余额和赚取历史记录。温德姆奖赏计划会员服务热线电话将在某些美国节假日暂停,包括:美国阵亡将士纪念日(5 月最后一个星期一)、美国独立日(7 月 4 日)、劳动节(9 月第一个星期一)、感恩节(11 月第 4 个星期四)、圣诞节(12 月 25 日)和元旦(1 月 1 日)。
18.欺诈
对于会员对计划、主办方代表或者任何参与酒店或专属兑换目的地中的员工或宾客做出的欺诈或滥用行为或偷窃和/或损坏行为,主办方有权对其采取管理措施。该等管理措施包括但不限于终止会员的温德姆奖赏计划账户以及与会员当时的会员等级相关的任何福利(如下文第 IV 章 C 节中所述)、没收会员所累积的所有温德姆奖赏计划积分或旅行合作伙伴积分以及/或者取消任何先前发放的奖励。在不影响前述规定的情况下,如果会员做出以下行为,主办方可终止或暂停该会员的奖赏计划会籍,包括但不限于取消其账户中的积分:(a) 未支付任何酒店、旅行供应商及其他积分获取或奖赏参与方的账单;和/或 (b) 违反本条款与细则,转让、出售、交换、商业分销或以其他方式使用任何温德姆奖赏计划积分、会员等级、会员等级福利、“奖励房晚”、“积分加速兑,积分 + 现金折扣房晚”或利用温德姆奖赏计划积分兑换的任何其他奖励或物品,或以其他方式将任何上述奖励或物品用于不当目的,主办方可针对具体情况自行决定采用的管理措施。
19.无陈述或保证的声明
根据适用法律,主办方及其关联方不对任何积分赚取计划参与方或奖赏计划参与方或任何其他方所提供的产品或服务作出任何明示或暗示、法定或附带的陈述或保证,包括但不限于对质量、耐久性、适销性、针对特定或一般用途的适用性、非侵权性、不干扰或准确性作出任何保证或订立相关条件。主办方及其关联方特别声明,针对上述的相关产品和服务,不对其质量、耐久性、适销性、针对特定或一般用途的适用性、非侵权性、保密权或准确性作出任何暗示担保或订立相关条件。在法律允许的范围内,主办方及其关联方不对任何积分赚取计划参与方、奖赏计划参与方或其他任何相关方的行为或不履行行为负责,也不对任何可能因任何积分赚取计划参与方、奖赏计划参与方或其他任何相关方的任何产品或服务的交付、接收、使用和/或滥用,或其任何缺陷或故障而产生的任何成本、损害、意外、延迟、伤害、损失、费用或不便负责。
20. 主办方不承担纳税责任
通过本计划获得的温德姆奖赏计划积分、旅行合作伙伴积分以及各类奖赏可能会被征税,相关税金属于会员的唯一责任且不符合累积额外的温德姆奖赏计划积分或旅行合作伙伴积分的资格。
21. 计划参与 – 在哪些情形下无效
在法律禁止的情况下,对计划的参与以及/或者温德姆奖赏计划积分或旅行合作伙伴积分的发放和兑换将被视为无效。
22.姓名与地址变更
如果会员在计划中登记的姓名和地址信息有变,该会员有责任通过温德姆奖赏计划网站或通过致电温德姆奖赏计划会员服务部(请在此处查看相应会员服务热线电话)进行更新。
23.网站使用条款
“计划”网站的使用需遵守使用条款,可在计划的官方网站 wyndhamhotels.com/wyndham-rewards 的所有网页页脚处找到。在不影响该使用条款的前提下,(a) 不对网站的内容或是网站的运行不中断或不出错作出任何保证;并且 (b) 用户需自行承担使用网站的风险。
24.积分收回
如有任何温德姆奖赏计划积分或旅行合作伙伴积分被错发到会员账户,主办方有权从会员账户中收回这些积分,恕不另行通知。
25.隐私声明
主办方享有其面向消费者的专属隐私声明,此类声明适用于会员参与到主办方计划中所产生的各种情况。主办方可以不时更新该隐私声明(简称“隐私声明”)。目前的温德姆奖赏计划的隐私声明可以在计划的官方网站 wyndhamhotels.com/wyndham-rewards 的所有网页页脚处找到,也可以通过发送书面请求至以下地址来获取:
温德姆酒店集团
22 Sylvan Way
Parsippany, NJ 07054, USA
收件人:Legal Privacy
26.会员数据库
您所提供的个人信息保存在一个数据库(“会员数据库”)中,该数据库由总部位于美国的 Wyndham Hotels & Resorts, Inc. 的全资子公司 Wyndham Rewards, Inc. 所拥有和/或管控。会员数据库由 Phaedon 托管和维护。请参阅我们的《隐私声明》以详细了解我们收集、处理、使用和共享个人信息的方式。加入本计划即表明您已阅读《隐私声明》并同意按照该《隐私声明》中所述方式收集、处理、披露和传输您的个人信息,并且同意将您的个人信息传输到美国以用于注册加入和管理温德姆奖赏计划。
您可以按照我们“隐私声明”中所描述的流程随时取消订阅以停止接收温德姆奖赏计划的通信内容,或是通过以下方式取消订阅:
- 登录到您的温德姆奖赏计划会员资料,并更新您的获取偏好;或是
- 在下面所列的时间范围内致电 1-866-996-7937,并与温德姆奖赏计划会员服务代理交谈。
周一至周五:美国东部时间上午 9 点到晚上 11 点;
周六和周日:美国东部时间上午 9 点到下午 6 点
联系方式:
温德姆酒店集团
22 Sylvan Way
Parsippany, New Jersey 07054, USA
收件人:Legal Privacy
privacy@wyndham.com
27. 通知
本条款与细则中要求或允许发出的任何通知将在发布至 wyndhamrewards.com 或本计划的任何后继网站上后立即生效。
28.争议解决、仲裁、集体仲裁、禁止集体诉讼;准据法;责任限制
本节被视为《联邦仲裁法》规定的“书面仲裁协议”,您与主办方均同意,本节旨在满足《联邦仲裁法》的“书面”要求。
经您同意的以下条款将构成争议解决前程序、具有约束力的仲裁条款、集体仲裁条款以及关于放弃参加集体诉讼和由陪审团审判的声明书。
在法律允许的最大范围内,一旦您使用温德姆奖赏计划,即表示您和主办方同意,如果您与主办方、主办方的母公司、子公司、附属公司、高管、董事、会员、管理人员、员工和/或代理(主办方连同上述其他实体和个人,以下统称“主办方”)之间发生任何与温德姆奖赏计划本身或与您使用温德姆奖赏计划相关的争议,包括普通法或法定索赔,则该等争议将根据本节条款解决。请仔细阅读本节。它会影响您的权利,也将影响到您与主办方如何解决针对彼此的索赔。您与主办方均同意,您与主办方或任何其他主办方之间就温德姆奖赏计划(包括温德姆奖赏计划提供或销售的任何产品或服务,以及您对温德姆奖赏计划的使用和参与)所产生或可能产生的所有争议或索赔应全部通过具有保密性、终局性且有约束力的仲裁进行解决;但任何一方均可向法院提起诉讼,寻求禁止侵权、盗用或滥用其知识产权。您放弃在法庭上向法官或陪审团提起诉讼的权利。
仲裁前争议解决:您与主办方均同意,每当您或主办方与另一方因受本仲裁条款约束的且因温德姆奖赏计划而产生、与之相关或以任何方式与之关联的分歧(“争议”)时,您与主办方都应首先向另一方发送书面通知(“请求”)。您与主办方均同意,即使是在您接受本条款与细则之前已经出现的分歧,本节“争议解决”的要求依然适用。您必须将请求发送到以下地址(“通知地址”):Wyndham Rewards, Inc., Attn:Legal Department, 22 Sylvan Way, Parsippany, New Jersey, 07054。主办方必须通过挂号信将请求发送至您在主办方存档的最新地址(如果主办方仅登记了您的电子邮件地址,则通过电子邮件发送)。该等请求 (1) 应仅以个人立场寻求解决争议(即在您和适用的主办方之间);(2) 应陈述争议的完整依据(包括足以让接收方审查和回应的争议细节)以及争议发生的日期;(3) 应提供个人索赔人的全名、电话号码和电子邮件地址,以确认其身份并协助沟通;(4) 应由索赔人个人亲自签名,或由其授权代表代表主办方签署(而不仅仅是其律师签署)。在收到请求后二十 (20) 个工作日内,接收方可请求召开个人视频或电话会议,以诚恳态度尝试解决争议,您与主办方均需到场出席(律师随行(如有))。您与主办方均同意,在请求召开会议的期限到期之前,或者如果请求召开会议,则在个人会议完成后的二十 (20) 个工作日内,您与主办方不会采取任何法律行动(包括提起诉讼或要求仲裁)。遵守这一非正式争议解决程序是强制性要求,也是发起任何诉讼或仲裁的先决条件。这一程序非常重要,为我们每个人提供了一次有意义的机会,争取通过非正式途径解决争议。在双方按照上述程序解决争议期间,任何适用的时效期限和申请费截止日期都将暂停计算。如果未满足上述要求,有管辖权的法院可以禁止提起或进行诉讼或仲裁。
仲裁程序:如果请求中所述争议在上述会议结束后十 (10) 个工作日内(或者在未召开会议的情况下,在可以提出该等会议请求的期限后十 (10) 个工作日内)未能以令您或主办方满意的方式解决,并且您打算采取法律行动,则您同意您将向 JAMS 提交仲裁请求。仲裁将遵循 JAMS 的综合规则及程序进行,包括经本仲裁约定修订的 JAMS 消费者规则(如适用)。JAMS 的规则和启动仲裁程序的表格可在 JAMS 的网站上找到:https://www.jamsadr.com/rules-comprehensive-arbitration/。 仲裁员(而不是任何联邦、州、省、地区或地方法院或机构)应拥有排他性权威来解决因本条款与细则的解释、适用性、可执行性或构成而产生的或与之相关的所有争议,包括但不限于任何声称本条款与细则的全部或任一部分无效或可撤销的主张,除非在未满足上述仲裁前争议解决要求的情况下,有管辖权的法院可以禁止提请或进行仲裁。
仲裁应在您居住的国家/地区或者双方商定的其他地点进行。如果索赔金额不超过 10,000 美元,您或主办方均可选择通过电话和/或视频会议或者仅基于书面提交方式进行仲裁,该选择应对另一方具有约束力,但仲裁员可酌情决定在需要时要求进行现场听证。除非仲裁员另有要求,否则可通过电话和/或视频会议的形式参加现场听证。仲裁员将根据新泽西州法律(包括公认的公平原则)决定所有索赔的实质内容,并将尊重法律承认的所有特殊权利的索赔。
集体诉讼弃权:您与主办方均同意,每一方只能以个人身份向对方提出索赔,而不能作为任何所谓集体或代表诉讼或程序中的原告或集体成员提出索赔。除非您与主办方双方另有协议或触发了下述集体仲裁条款,否则仲裁员不得合并或加入多人或多方的索赔,也不得主持任何形式的合并、代表或集体诉讼。此外,仲裁员只能向寻求救济的当事方提供救济(包括金钱赔偿、禁令和宣告性救济),且仅限于在必要范围内为该当事方的个别索赔提供必要的救济。裁定的任何救济不得影响任何其他人或当事方。您与主办方进一步同意,如果本仲裁约定因任何原因被认定为不可执行,则本段中禁止集体诉讼和代表诉讼以及非个人救济的规定是可分割的,应适用于您与主办方之间在任何法庭上提出的任何索赔。您放弃了发起或参与集体诉讼和代表诉讼的权利。仲裁员的裁决应是保密的、终局性且有约束力的,对仲裁员所作裁决可在任何对其具有管辖权的法院进行。 所有申请、管理和仲裁费用的支付均受 JAMS 规则管辖。
集体仲裁:
如果在任意时间点,有 25 名或更多索赔人(包括您在内)提交请求或寻求提交仲裁要求,对主办方提出相似索赔,且该等情况符合《国家仲裁与调解》(简称“NAM”)的“集体申请补充争议解决规则和程序”(下称“NAM 的集体申请规则”)中关于集体申请(“集体申请”)的定义和标准(参考网址:https://www.namadr.com/resources/rules-fees-forms/),您与主办方同意,JAMS 不应担任仲裁员,而应由 NAM 管理任何集体申请索赔,且应适用在提请该等索赔时有效的 NAM 集体申请规则(如下所示)。您同意在此过程中,双方律师应根据集体申请的特殊需求进行会面并商议,讨论对这些程序的修订。您承认并同意,您选择参与集体申请可能会导致您与主办方之间的争议裁决延迟。 在双方按照下述程序解决争议期间,任何适用的时效期限和申请费截止日期都将暂停计算。
第一阶段:作为分阶段流程的一部分,索赔人的律师和主办方的律师两方应各自选择 15 项索赔(共 30 项索赔)提交并进行单独仲裁。除非当事人另有书面约定,这些单独仲裁应分别指派给不同的单一仲裁员。所有剩余索赔不得提交或视为已提请仲裁,也不得评估与这些索赔相关的任何仲裁费用,除非和直至在分阶段流程中,选中其提请单独仲裁。在这一初始阶段的程序完成后,双方应立即接洽一名已退休的联邦或州法院法官,就所有剩余索赔提请全球调解会议,主办方将支付调解员费用。
第二阶段:如果此时剩余索赔仍未得到解决,索赔人的律师和主办方的律师双方应分别选择 20 项索赔(共 40 项索赔)提请单独仲裁作为第二阶段流程的一部分,且须遵循双方书面同意的任何程序变更。除非当事人另有书面约定,这些单独仲裁应分别指派给不同的单一仲裁员。所有剩余索赔不得提交或视为已提请仲裁,也不得评估与这些索赔相关的任何仲裁费用,除非和直至在分阶段流程中,选中其提请单独仲裁。在此第二阶段的程序完成后,双方应立即接洽一名已退休的联邦或州法院法官,就所有剩余索赔提请全球调解会议,主办方将支付调解员费用。
如果您的索赔未作为上述分阶段流程中得到解决,请执行以下操作之一:
选项一:您与我们可以单独或通过协议选择退出仲裁,然后选择在符合这些条款的法院审理您的索赔。您可以通过挂号信将有您个人亲笔签名的退出意向通知发送到我们的通知地址,表明您选择退出仲裁。该等退出通知中必须包含一份由您亲笔签名的声明,表明您希望在第二阶段结束或与第二阶段相关的选择性调解结束后 30 天内退出仲裁。我们也可以在您的 30 天退出期限到期后的 14 天内,通过将带有个人亲笔签名的退出意向通知发送给您的律师,选择将您的索赔退出仲裁。当事方的律师可以商议调整这些最后期限。
或者
选项二:如果您与我们均未根据选项一选择将您的索赔提交法院审理,则表示您同意,您的索赔将作为下述持续、分阶段单独仲裁程序的一部分加以解决。假设剩余索赔项目数超过 100 件,则应随机选择(或者通过当事方律师商定的流程选择)100 件索赔项目,将其作为分阶段流程的一部分提请单独仲裁。如果剩余索赔项目数少于 100 件,则所有该等索赔都将提请单独仲裁。所有剩余索赔将不会在仲裁中提交或被视为已提请仲裁,也不会评估与这些索赔相关的任何仲裁费用,除非和直至在分阶段流程中,选中其提请单独仲裁。每组 100 项索赔都得到裁定、和解、撤回或以其他方式解决后,应按照这些参数重复执行此流程。鼓励当事方律师进行会面和商议、参与调解、相互交流并接洽 NAM(包括通过程序仲裁员,该术语在 NAM 规则中使用),以探讨如何简化索赔裁定、增加在任意给定时间内可处理的索赔数量、提高效率、节约资源并解决剩余索赔。
有管辖权的法院应有权执行这些集体申请条款,并可在必要时禁止集体申请、起诉或仲裁管理和仲裁费用评估。如果这些附加程序适用于您的索赔,而具有管辖权的法院确定无法对您的索赔执行这些程序,则您的索赔将转到符合本条款的具有管辖权的法院处理。
您与我们均同意,双方都重视仲裁的完整性和效率,并且希望通过适当的流程,公平地解决双方之间真正的争议。您与我们均承认并同意,以诚信的态度行事,确保遵循本条款中规定的流程。双方进一步同意,这些集体申请程序的应用已经过合理设计,能够使该等情况得到有效、公平的裁决。倘若本集体仲裁条款的任一部分被视为无效、不可执行、违法,或者在其他方面与 NAM 规则有冲突,则本集体仲裁条款的其余部分应保持有效并根据其对应条款进行解释,仿佛其中未包含任何无效、不可执行、违法或有冲突的规定一般,除非缺少该等条款可能导致本集体仲裁条款无法达成其基本目的。如果本集体仲裁条款的分阶段流程被视为无效、不可执行、违法或在其他方面与 NAM 规则发生冲突,则剩余索赔应根据您或主办方选择的上述选项一或选项二进行处理。如果集体申请条款适用于您的索赔,而具有管辖权的法院确定无法对您的索赔执行集体申请条款,则您的索赔将在具有管辖权的法院进行单独裁决(而非集体裁决或合并裁决)。
准据法。除非本文中另有规定,在遵守适用法律法规的前提下,本条款与细则在所有方面均必须根据新泽西州的实体法进行解释、理解和执行,而不考虑其冲突或法律选择原则。 为确保《联邦仲裁法》(以下简称“FAA”)适用,会员和主办方一致同意计划涉及州际贸易。如果新泽西州法律与 FAA 之间发生冲突,则必须以 FAA 为准。 如果本条款与细则的任何部分被视为无效或不可执行,则本条款与细则的其余部分仍将有效。
责任限制。会员明确同意,在任何情况下,主办方、其母公司、子公司、关联公司、代表、董事、高层、员工以及其各自的前任和继任人、代理和/或其指定的相关方均不对任何会员承担因计划引起的、与计划有关和/或涉及计划的后果性损害、间接损害、附带损害、特殊损害、惩戒性损害、惩罚性损害、加重损害或扩大的损害赔偿责任,包括但不限于计划的条款与细则,不论任何此类损害的可能性是否已向上述任何实体或个人披露,或其中任何实体或个人是否能够合理预见到此类损害。 会员明确放弃寻求任何超出本节规定的责任限制的救济的权利。
II.积分赚取
A. 积分赚取概述
- a) 会员可通过“参与物业”(定义见上文第 I 章第 6 条)完成“符合资格的住宿”和“积分加速兑,积分 + 现金折扣房晚”获得温德姆奖赏计划积分。 此处特别澄清,在专属兑换目的地完成的住宿不符合赚取积分的条件。
b) 会员还可通过提供积分赚取选项的第三方赚取温德姆奖赏计划积分,这些第三方提供其他积分赚取活动,例如根据下文第 II 章 C 节到 I 节的规定从参与商家或服务提供商(在本条款与细则中有时也被称为“积分赚取计划参与方”)处进行的租车、旅游活动以及购物。 所赚取的积分因国家/地区而异。请访问 www.wyndhamrewards.com 并点击“赚取”选项卡或者致电温德姆奖赏计划会员服务部(请在此处查看相应会员服务热线电话)了解更多信息。 - 会员只需在其温德姆奖赏计划中指明其希望放弃温德姆奖赏计划积分而选择赚取旅行合作伙伴积分,即可根据本条款与细则凭在参与酒店完成的符合资格的住宿以及通过“积分加速兑,积分 + 现金折扣房晚”住宿赚取旅行合作伙伴积分。 但是,因为在参与目的地或参与计划的凯撒奖赏酒店完成的符合资格的住宿不符合赚取旅行合作伙伴积分的条件,所以,即便是选择了赚取旅行合作伙伴积分的会员,他们在此类酒店中完成符合资格的住宿以及“积分加速兑,积分 + 现金折扣房晚”住宿后赚取的也是温德姆奖赏计划积分。 除非主办方特别扩大许可范围,否则,会员只能赚取一种类型的奖励(例如,除上述限制外,如果某位会员选择通过参加指定的航空公司计划赚取航空里程,则该会员不能通过参加任何其他航空公司计划赚取温德姆奖赏计划积分或里程)。如果会员的温德姆奖赏计划个人资料未填写完整或未选择赚取偏好,则将默认为赚取温德姆奖赏计划积分。如果会员想要更改其积分赚取的偏好选择,那么必须在入住前通过访问温德姆奖赏计划网站或致电温德姆奖赏计划会员服务部(请在此处查看相应会员服务热线电话)并完成更改。如果会员想要赚取旅行合作伙伴积分,必须在填写个人资料时提供其参与旅行合作伙伴计划的会员编号。
- 会员每次从“积分赚取计划参与方”预订住宿或购买商品或服务时,最好能够提供自己的温德姆奖赏计划会员编号,以确保累积温德姆奖赏计划积分或 旅行合作伙伴积分,但如果是在参与目的地和参与计划的凯撒奖赏酒店预订住宿,则会员必须在预订过程中提供自己的温德姆奖赏计划会员编号;如未提供,该会员将不能凭相应住宿赚取积分。如果会员认为他们在住宿期间遗漏积分,则有责任联系会员服务部。 无论本条款是否存在任何相反规定,对于积分赚取计划参与方提供的任何积分或奖赏遗漏情况,如果会员未提供会员编号,且会员未能联系会员服务部,则主办方对该等遗漏概不负责。
- 一旦将参与旅行合作伙伴计划中的旅行合作伙伴积分分发给会员,就不能再兑换其他参与旅行合作伙伴计划的旅行合作伙伴积分,也不可以兑换成温德姆奖赏计划积分。
- 在该类计划中赚取的积分或奖励的兑换及转让行为,将采用参与旅行合作伙伴计划的条款与细则。
- 通常情况下,会员通过入住等活动所赚取的温德姆奖赏计划积分将于该会员完成住宿或相关活动后的 2-4 周内计入该会员的会员账户,但在参与目的地和参与计划的凯撒奖赏酒店通过符合资格的住宿累积的积分除外,该类积分通常会在此类活动完成后的 4-6 周内计入会员账户。 通常情况下,旅行合作伙伴积分将于该会员完成住宿后的 6-8 周内计入参与旅行合作伙伴计划中的会员账户,但不受主办方的控制,也可能根据不同计划而存在差异。
- 如果会员应得的温德姆奖赏计划积分或旅行合作伙伴积分未能准确地计入账户中,则该会员必须在相关积分赚取活动完成后的 12 个月内通过访问温德姆奖赏计划网站或致电温德姆奖赏计划会员服务部(请在此处查看相应会员服务热线电话)以申请计入正确的应得积分。对于通过住宿活动赚取的积分或旅行合作伙伴积分,会员可能需要提供他们的会员编号、相应的住宿日期、所入住参与酒店的名称和地址以及账单副本。
B. 通过在参与物业完成符合资格的住宿以及“积分加速兑,积分 + 现金折扣房晚”住宿赚取积分
- 如需根据本条款与细则通过住宿赚取温德姆奖赏计划积分(或者在适用的活动中选择赚取旅行合作伙伴积分的情况下赚取旅行合作伙伴积分),则会员必须在参与酒店登记入住,并完成符合资格的住宿(见上文第 I 章第 10 条),或者在此类酒店完成“积分加速兑,积分 + 现金折扣房晚”住宿,并满足本节(即第 B 节)中规定的其他条件。 如果是在参与计划的凯撒奖赏酒店或参与目的地,则温德姆奖赏计划会员必须在预订时提供自己的会员编号。如果某个酒店在会员完成预订后退出参与酒店之列,则相关住宿将不再符合累积温德姆奖赏计划积分或旅行合作伙伴积分的条件。
- 会员每晚最多可根据本条款与细则在参与酒店中为三 (3) 间客房/酒店式公寓中符合资格的住宿以及“积分加速兑,积分 + 现金折扣房晚”赚取温德姆奖赏计划奖励积分(前提为该会员以其会员编号入住客房/酒店式公寓)。 是否可凭额外的客房赚取旅行合作伙伴积分将取决于相应参与合作伙伴的旅行计划的条款与细则。多间客房/酒店式公寓的住宿可通过多种方式进行处理。为确保多间客房/酒店式公寓的住宿得到正确处理,请在退房后致电会员服务部(请在此处查看相应会员服务热线电话)。会员在入住时,应该向参与酒店提出任何赚取更多客房/酒店式公寓住宿积分的请求。如果两名或多名温德姆奖赏计划会员共享一套客房或酒店式公寓,则只有付款的会员可以获得温德姆奖赏计划积分或旅行合作伙伴积分(如适用)。
- 根据本条款与细则,新会员在会员注册日期前 30 天内,在参与酒店进行符合资格的住宿即可赚取积分,前提是注册时提供的信息与符合资格的住宿预订信息中包含的信息相匹配。会员在注册前的住宿无法获得旅行合作伙伴积分。
- 根据本条款与细则,如果相应的参与酒店要求使用信用卡预订相关住宿(完成后将赚取积分或旅行合作伙伴积分旅行合作伙伴积分),但会员在预订后未入住,且此类酒店已按适用价格针对其未入住的第一个房晚进行信用卡扣费(下称“扣费但未入住的房晚”),则此类房晚将仅赚取基础积分(或者在适用的情况下,获得旅行合作伙伴积分);此处特别澄清,该会员将不会获得 (i) 与任何在扣费但未入住的房晚当时有效的促销活动相关的任何奖励积分;(ii) 加速积分奖励积分(定义见下文第 II 章 B 节第 6 条);或者 (iii) 额外积分(定义见下文第 II 章 B 节第 7 条)。
- 完成符合资格的住宿或任何类型的“积分加速兑,积分 + 现金折扣房晚”并在其温德姆奖赏计划个人资料中选择了赚取积分的温德姆奖赏计划会员均有资格根据下文中的规定获得相应的温德姆奖赏计划积分(如上文第 I 章第 5 条中所述,此类积分在本条款与细则中有时被称为“基础积分”)。
- 金卡 (Gold) 等级、白金 (Platinum) 等级和钻石 (Diamond) 等级会员每次完成符合资格的住宿后,均可获得加速积分奖励积分,该积分将根据上文第 II 章 B 节第 5 条按此类符合资格的住宿所能赚取的基础积分的一定百分比计算,具体规定详见下文。 为避免疑义,在任何类型的酒店完成的“积分加速兑,积分 + 现金折扣房晚”住宿,或者除符合资格的住宿以外的任何其他类型的住宿均不符合赚取加速积分奖励积分的条件。 用于确定通过加速积分奖励所赚取积分的百分比因会员等级而异,具体如下:
- 尽管本条款与细则的第 II 章 B 节第 5 条和第 II 章 B 节第 6 条中有任何与之相反的规定,会员仍将能够凭每次符合资格的住宿获得至少 1,000 点温德姆奖赏计划积分,具体说明详见本段(“至少 1000 点积分”)。 根据第 II 章 B 节第 5 条和第 II 章 B 节第 6 条,如果某位会员的符合资格的住宿将产生的积分不足 1,000 点,则该会员将获得 (a) 根据第 II 章 B 节第 5 条应赚取的基础积分;加上 (b) 根据第 II 章 B 节第 6 条应赚取的任何加速积分奖励积分;再加上 (c) 1,000 点积分减去上述基础积分和加速积分奖励积分后剩余的积分(“额外积分”)。举个例子,如果某位金卡 (Gold) 等级会员以 60 美元的房价在一家戴斯酒店完成一 (1) 晚符合资格的住宿,则该会员将能凭该次符合资格的住宿获得 1,000 点积分,(600 点基础积分 (60 x 10) + 60 点加速积分奖励积分 (10% x 600) + 340 点额外积分 (1,000 - 660))。但是,如果此类住宿的房价为 91 美元,则该会员将不会获得额外积分,因为该次住宿所能赚取的基础积分与加速积分奖励积分之和已超过 1,000 点积分(910 点基础积分 + 91 点加速积分奖励积分 = 1,001 点)。 为避免疑义,至少 1000 点积分不适用于“积分加速兑,积分 + 现金折扣房晚”,也不适用于符合资格的住宿以外的任何其他类型的住宿,以及与赚取旅行合作伙伴积分的账户相关的会员编号下的住宿。尽管此第 II 章 B 节第 7 条中有任何与之相反的规定,但如果会员根据第 II 章 B 节第 2 条为多间客房/酒店式公寓赚取了基础积分以及(如适用于该会员)加速积分奖励积分,则该会员能否赚取额外积分将根据该多间客房/酒店式公寓所赚取的基础积分与加速积分奖励积分的总和来决定(例如,若某位金卡 (Gold) 等级会员根据本条款与细则凭同一晚入住的三 (3) 间客房每间赚取了 350 点基础积分和 35 点加速积分奖励积分,则该会员将不能赚取额外积分,因为该会员所赚取的基础积分与加速积分奖励积分的总和(1,155 点)超过了 1,000 点)。
- 此处特别澄清,除非与相关优惠、促销或特价相应的条款与细则中另有明确规定,否则通过符合资格的住宿赚取的“翻倍”促销活动积分(即,通过使会员根据本条款与细则在完成符合资格的住宿后赚取的积分翻倍而得到的促销活动积分)(i) 将仅根据因完成这些住宿而赚取的基础积分来确定;(ii) 将不会用于确定可凭这些住宿赚取多少加速积分奖励积分;且 (iii) 将不会用于确定能否凭这些住宿赚取额外积分。 举个例子,如果某位白金 (Platinum) 等级会员以 40 美元的房价在一家豪生酒店完成一晚符合资格的住宿,且该会员参加了凭此类符合资格的住宿可赚取双倍积分的促销活动,则该会员将获得 1,400 点积分,计算如下:(i) 400 点基础积分 (40 x 10);加上 (ii) 400 点促销活动积分(因为该促销活动积分是根据该住宿所赚取的基础积分来计算的,在此例中,该促销活动规定可赚取双倍积分);加上 (iii) 60 点加速积分奖励积分(15% x 400 点基础积分);再加上 (iv) 540 点额外积分(1000 - 460(即,基础积分与加速积分奖励积分之和))。
品牌 | 赚取比率 |
AmericInn 美吟酒店 参与目的地(定义见上文第 I 章第 8 条) 参与计划的凯撒奖赏酒店(定义见上文第 I 章第 9 条) | 在参与酒店,房费中每 1 美元可赚取 10 点积分* |
适用的酒店包括:道玺温德姆酒店、温德姆至尊酒店、温德姆酒店(包括但不限于 Viva Wyndham 酒店)以及温德姆花园酒店 | 总消费上每 1 美元可赚取 10 点积分 |
WaterWalk Extended Stay by Wyndham | 在参与酒店,房费中每 1 美元可赚取 5 点积分。为了避免疑义,只有在家具齐全的套房中进行符合资格的住宿才能赚取积分;在未配备家具的套房住宿无法赚取积分。* |
*赚取比率仅根据支付的房费计算(即,如果为“积分加速兑,积分 + 现金折扣房晚”奖赏房晚,不会根据在不使用积分兑换的情况下本应支付的房费计算),不包括在相应住宿期间产生的与税费、食品、饮料、电话、其他杂费和/或度假村费用相关的消费。
**为确保在中国的速 8 酒店完成符合资格的住宿后能够获得相应积分,请在退房后致电会员服务部并按会员服务部员工的指引操作(包括但不限于提供住宿证明)(请在此处查看相应会员服务热线电话)。
请注意:会员无法在 ECHO SuitesSM Extended Stay by Wyndham 酒店预订符合资格的住宿或赚取温德姆奖赏计划奖励积分。
Travel Partner Currency
温德姆奖赏计划会员可选择凭其在参与酒店完成的符合资格的住宿赚取旅行合作伙伴积分,也可选择凭其在参与酒店完成的“积分加速兑,积分 + 现金折扣房晚”赚取旅行合作伙伴积分(但是,为避免疑义,此条不适用于在其他类型的参与物业或在任何专属兑换目的地完成的符合资格的住宿)。请访问温德姆奖赏计划的参与旅行合作伙伴积分赚取页面,以了解具体的积分赚取比例以及条款与细则。 为确保在中国的速 8 酒店完成符合资格的住宿后能够赚取相应的旅行合作伙伴积分,请在退房后致电会员服务部并按会员服务部员工的指引操作(包括但不限于提供住宿证明)(请在此处查看相应会员服务热线电话)。
a) 金卡 (Gold) 等级会员:基础积分的 10%
b) 白金 (Platinum) 等级会员:基础积分的 15%
c) 钻石 (Diamond) 等级会员:基础积分的 20%
举个例子,如果某位金卡 (Gold) 等级会员以 91 美元的房价在一家戴斯酒店完成一 (1) 晚符合资格的住宿,则该会员能赚取 1,001 点温德姆奖赏计划积分(因为 91 x 10 = 910 点基础积分,10% x 910 = 91 点加速积分奖励积分,而 910 + 91 = 1,001)。
根据此第 II 章 B 节第 6 条,在其会员资料中选择了赚取旅行合作伙伴积分(而非积分)的会员不具有获得加速积分奖励积分或任何额外旅行合作伙伴积分的资格。
C. 通过使用租车服务赚取积分(不适用于通过温德姆旅行套餐的预定)
若温德姆奖赏计划会员在安飞士® 和巴吉® 租车符合资格,则可按照下述积分赚取比例以及条款与细则,在每个租车日赚取温德姆奖赏计划积分。这些条款与细则不适用于温德姆旅行套餐(定义见第II章 J节第 1 条)中通过使用租车服务来赚取积分。作为温德姆旅行套餐的一部分预订的汽车租赁服务的积分赚取比例与以下不同,并在本条款与细则的第II章 J节中进行了说明。
合作伙伴 | 积分赚取 |
安飞士 (Avis®) 及巴吉 (Budget®) | 针对所有符合条件的租车,将获得每天 100 点积分的奖赏,每次租车最高获得 500 点积分。 巴吉 (Budget®):符合资格的租车是指单次租一辆车,并以符合资格的租车价格在美国或加拿大境内参与计划的租车点连续租车 1 天或以上。 安飞士 (Avis®):符合条件的租车是指在参与计划的地点,以符合资格的价格,单次租用一辆车,并使用一天或连续多日的情况。 符合资格的租车价格不含特殊租车价格(如免费/奖赏、旅行、包车、住宿或旅游行业价)。 会员必须在租赁柜台出示自己的温德姆奖赏计划会员编号。 |
欲知更多关于安飞士 (Avis®) 租车信息,请访问 https://www.avis.com/car-rental/profile/go.ac?K969100
欲知更多关于巴吉 (Budget®) 租车信息,请访问 https://www.budget.com/budgetWeb/html/bridge/assoc/index.html?X793000
D.通过使用信用卡赚取积分(仅适用于美国居民,不包括任何美国属地)
会员可以申请并开通温德姆奖赏计划储值® 卡、温德姆奖赏计划储值® Plus 卡、温德姆奖赏计划储值® 商务卡或温德姆奖赏计划储值® 通行卡(各自称为“卡”)。 该奖励积分的获取需获得信用批准。并非所有人均符合获取温德姆奖赏计划 Visa 联名信用卡的要求并享受该福利。在您申请信用卡期间,如果您尚未满足先前建立的信用申请所需标准,或者您申请表中的收入高于您的实际情况,我们可能不会给您的账号开户,否则,您应该收到一张其他的会员卡。福利随您所获得的卡种以及您获得该卡的日期而有所不同。
在贵账户开户后,您将收到一份信用卡持有者协议,请仔细参阅相关材料,了解更多可适用的福利信息。欲知关于使用该银行卡相关的价格、费用、其他成本和福利情况,请参见温德姆奖赏计划储值® 卡条款与细则。
赚取积分:信用卡会员通过使用信用卡进行某些支付可以赚取温德姆奖赏计划积分。 赚取比率因信用卡的类型不同而异。 如需进一步了解哪些交易有资格赚取积分,请访问下文中的相应链接。
- 温德姆奖赏计划储值® 卡免年费。 如需了解与该信用卡计划的使用有关的费率、费用、年费、其他开支、奖赏计划规则和福利,请点击此处。
- 温德姆奖赏计划储值® 通行卡免年费。如需了解与该信用卡计划的使用有关的费率、费用、年费、其他开支、奖赏计划规则和福利,请点击此处。
此外,温德姆奖赏计划储值® 通行卡会员将获得温德姆奖赏计划金卡(定义见下文第 IV 章 A 项第 1 条)。根据所有的条款与细则,只要主卡持卡会员的温德姆奖赏计划 Visa 账户已获准并开户且信誉良好,该会员将继续保持温德姆奖赏计划的金卡 (GOLD) 等级会员。请在账户开启后等待 24-48 小时,您的温德姆奖赏计划会员等级在此期间会有更新。欲知完整的会员级别条款与细则,包括每个会员等级所对应的权益,请查阅下文第 IV 章。
- 温德姆奖赏计划储值® Plus 卡年费 75 美元。如需了解与该信用卡计划的使用有关的费率、费用、年费、其他开支、奖赏计划规则和福利,请点击此处。
- 温德姆奖赏计划储值® 商务卡年费 95 美元。如需了解与该信用卡计划的使用有关的费率、费用、年费、其他开支、奖赏计划规则和福利,请点击此处。
- 年费为 75 美元的温德姆奖赏计划® Visa® 卡白金卡(仅针对 2020 年 9 月 29 日之前账户审核通过并持续开启的持卡人)。如需了解与该信用卡计划的使用有关的费率、费用、年费、其他开支、奖赏计划规则和福利,请访问 cards.barclaycardus.com 并登录您的账户。
- 免年费的温德姆奖赏计划® Visa® 卡金卡(仅针对 2020 年 9 月 29 日之前账户已获准并开户且信誉良好的持卡人)。如需了解与该信用卡计划的使用有关的费率、费用、年费、其他开支、奖赏计划规则和福利,请访问 cards.barclaycardus.com 并登录您的账户。
- 年费为 69 美元的旧版温德姆奖赏计划® Visa® 卡(仅适用于在 2016 年 10 月 4 日之前已获准及开户且信誉良好的此类旧版信用卡的持卡人)。如需了解与该信用卡计划的使用有关的费率、费用、年费、其他开支、奖赏计划规则和福利,请访问 cards.barclaycardus.com 并登录您的账户。
- 年费 39 美元的旧版温德姆奖赏计划® Visa® 卡(仅适用于在 2016 年 10 月 4 日之前已获准及开户且信誉良好的此类旧版信用卡的持卡人)。如需了解与该信用卡计划的使用有关的费率、费用、年费、其他开支、奖赏计划规则和福利,请访问 cards.barclaycardus.com 并登录您的账户。
- 免年费的旧版温德姆奖赏计划® Visa® 卡(仅适用于在 2016 年 10 月 4 日之前已获准及开户且信誉良好的此类旧版信用卡的持卡人)。如需了解与该信用卡计划的使用有关的费率、费用、年费、其他开支、奖赏计划规则和福利,请访问 cards.barclaycardus.com 并登录您的账户。
此外,温德姆奖赏计划储值® 卡会员将获得温德姆奖赏计划金卡(定义见下文第 IV 章 A 项第 1 条)。根据所有的条款与细则,只要主卡持卡会员的温德姆奖赏计划 Visa 账户已获准并开户且信誉良好,该会员将继续保持温德姆奖赏计划的金卡 (GOLD) 等级会员。请在账户开启后等待 24-48 小时,您的温德姆奖赏计划会员等级在此期间会有更新。欲知完整的会员级别条款与细则,包括每个会员等级所对应的权益,请查阅下文第 IV 章。
此外,温德姆奖赏计划储值® Plus 卡会员将获得温德姆奖赏计划白金等级(定义见下文第 IV 章 A 项第 1 条)。 根据所有的条款与细则,只要主卡持卡会员的温德姆奖赏计划 Visa 账户已获准并开户且信誉良好,该会员将继续保持温德姆奖赏计划的白金 (PLATINUM) 等级会员。请在账户开启后等待 24-48 小时,您的温德姆奖赏计划会员等级在此期间会有更新。欲知完整的会员级别条款与细则,包括每个会员等级所对应的权益,请查阅下文第 IV 章。
此外,温德姆奖赏计划储值® 商务卡会员将获得温德姆奖赏计划钻石等级(定义见下文第 IV 章 A 项第 1 条)。 根据所有的条款与细则,只要主卡持卡会员的温德姆奖赏计划 Visa 账户已获准并开户且信誉良好,该会员将继续保持温德姆奖赏计划的钻石等级会员。请在账户开启后等待 24-48 小时,您的温德姆奖赏计划会员等级在此期间会有更新。欲知完整的会员级别条款与细则,包括每个会员等级所对应的权益,请查阅下文第 IV 章。
此外,年费为 75 美元的温德姆奖赏计划® Visa® 卡白金卡持卡会员还可获得温德姆奖赏计划白金 (PLATINUM) 会员等级(定义见下文第 IV 章 A 项第 1 条)。 根据所有的条款与细则,只要主卡持卡会员的温德姆奖赏计划 Visa 账户已获准并开户且信誉良好,该会员将继续保持温德姆奖赏计划的白金 (PLATINUM) 等级会员。欲知完整的会员级别条款与细则,包括每个会员等级所对应的权益,请查阅下文第 IV 章。
年费为 75 美元的温德姆奖赏计划® Visa® 卡白金卡持卡人请致电 1-866-428-2424 以确定您的账户是否符合转换为温德姆奖赏计划储值® Plus 卡的条件。 自转换生效之日起,相应的持卡会员将不再享受年费为 75 美元的温德姆奖赏计划® Visa® 卡——白金卡的福利(如本第 II 章 D 节第 5 条所述),而是享受温德姆奖赏计划储值® Plus 卡的福利(如上文第 II 章 D 节 第 3 条所述)。
此外,免年费的温德姆奖赏计划® Visa® 卡金卡持卡会员还可获得温德姆奖赏计划金卡 (GOLD) 会员等级(定义见下文第 IV 章 A 项第 1 条)。根据所有的条款与细则,只要主卡持卡会员的温德姆奖赏计划 Visa 账户已获准并开户且信誉良好,该会员将继续保持温德姆奖赏计划的金卡 (GOLD) 等级会员。欲知完整的会员级别条款与细则,包括每个会员等级所对应的权益,请查阅下文第 IV 章。
免年费的温德姆奖赏计划® Visa® 卡金卡持卡人请致电 1-866-428-2424,以确定您的账户是否符合转换为温德姆奖赏计划储值® 卡的条件。 自转换生效之日起,相应的持卡会员将不再享受免年费的温德姆奖赏计划® Visa® 卡金卡的福利(如本第 II 章 D 节第 6 条所述),而是享受温德姆奖赏计划储值® 卡的福利(如上文第 II 章 D 节 第 1 条所述)。
年费为 69 美元的温德姆奖赏计划® Visa® 卡的持卡人可致电 1-866-428-2424,以确定您的账户是否符合转换为温德姆奖赏计划储值® Plus 卡的条件。 自转换生效之日起,相应的持卡人将不再享受年费为 69 美元的温德姆奖赏计划® Visa® 卡的福利(如本第 II 章 D 节第 7 条所述),而是享受温德姆奖赏计划储值® Plus 卡的福利(如上文第 II 章 D 节第 3 条所述)。
年费为 39 美元的温德姆奖赏计划® Visa® 卡的持卡人可致电 1-866-428-2424,以确定您的账户是否符合转换为温德姆奖赏计划储值® Plus 卡的条件。自转换生效之日起,相应的持卡人将不再享受年费为 39 美元的温德姆奖赏计划® Visa® 卡的福利(如本第 II 章 D 节第 8 条所述),而是享受温德姆奖赏计划储值® Plus 卡的福利(如上文第 II 章 D 节第 3 条所述)。
免年费的旧版温德姆奖赏计划® Visa® 卡的持卡人可致电 1-866-428-2424,以确定您的账户是否符合转换为温德姆奖赏计划储值® 卡的条件。 自转换生效之日起,相应的持卡人将不再享受免年费的温德姆奖赏计划® Visa® 卡的福利(如本第 II 章 D 节第 9 条所述),而是享受温德姆奖赏计划储值® 卡的福利(如上文第 II 章 D 节第 1 条所述)。
所有版本的温德姆奖赏计划 Visa 卡账户仅可关联一 (1) 个温德姆奖赏计划会员编号,并且每人只能有一 (1) 个会员编号。不同名字的温德姆奖赏计划 Visa 账户不可指向同一 (1) 个会员编号。每个账户必须对应自己的会员编号。只有使用同一温德姆奖赏计划 Visa 账户的被授权用户才能为这一 (1) 会员编号赚取积分。
本第 II 章 D 节所使用但未定义的特定术语与在温德姆奖赏计划储值® 卡的条款与细则、温德姆奖赏计划储值® Plus 卡的条款与细则和/或温德姆奖赏计划储值® 商务卡的条款与细则中的特定术语具有相同的含义(如适用)。
E. 通过 Points.com 购买和赠送温德姆奖赏计划积分
通过 Points.com, Inc.(下称“Points.com”)注册的温德姆奖赏计划会员可以通过在线提交请求,并遵守下面列出的以及 Points.com 条款与细则中的适用要求,来购买和赠送温德姆奖赏计划积分。Points.com 由 Points.com, Inc. 运营。
- 会员必须是温德姆奖赏计划会员,且信誉良好,才能通过 Points.com 购买温德姆奖赏计划积分。
- 会员的购买或赠送请求在 Points.com 接受之后才生效。证明 Points.com 接受请求的唯一情况是,相应的积分被实际发放到您的 Points.com 和温德姆奖赏计划账户或是发放给您的积分赠与对象。除上述内容之外,Points.com 保留撤销或取消任何接受以及取消和推翻交易的权利,如下文所述。
- 积分购买不可退款并且以美元支付。
- 任何购买的积分都不会被计作提升或提高在温德姆奖赏计划中的等级的条件。购买积分不能保证温德姆奖赏计划兑换选项的可用性,如果您无法使用或兑换任何购买的积分,Points.com 对此没有任何义务或责任。
- 您每个日历年可从 Points.com 最多购买 100,000 点积分,用于计入自己的账户或是赠送给其他会员,并且任何会员每个日历年从其他 Points.com 用户处获赠的积分不能超过 100,000 点(也就是说,会员每个日历年购买、接收或赠送的积分不能超过 100,000 点)。
- 您不得销售、交换或是在未获授权的情况下分发从 Points.com 购买的任何积分。如果根据 Points.com 的自行全权判定,您购买的任何积分被转售、分发或是用于不当用途,或者相应积分是通过信用卡滥用或欺诈或其他非法手段而获取的,Points.com 可自行决定并在温德姆奖赏计划的协助下取消、撤销、拒绝认可和/或没收此类积分,并会寻求行使和获取可能适用的所有其他权利和补偿。
此外,您同意,在涉及前述问题时,Points.com 有权对您的温德姆奖赏计划账户或您的积分受赠人的温德姆奖赏计划账户执行积分扣除操作。当 Points.com 和主办方对任何参与或怀疑其参与涉及积分销售的滥用或欺诈行为的个人进行任何调查或指控时,您同意会全力配合 Points.com 和主办方的合理请求。
- 在使用信用卡的情况下,您同意先向 Points.com 全额支付款项,之后再将积分发放到您的温德姆奖赏计划账户中或是积分赠与对象的账户中。提交购买积分的请求即表示您授权 Points.com 或其代表向您提供的信用卡账号收取费用。
- 下述情况您同意:所有积分的授予和使用(包括从 Points.com 购买的积分)都受温德姆奖赏计划的条款、条件、例外情形和限制的约束,并且“主办方”对于适用于温德姆奖赏计划的条款和细则的运作、修改、取消和制定拥有独有专属的权利与责任。对于“主办方”的任何作为、不作为或是作出的决策,Points.com 无须承担任何义务或责任,并且也没有义务通知给您。您同意不会由于“主办方”的任何作为、不作为或是作出的决策而向 Points.com 提出任何索赔。Points.com 不会出于任何原因而被视为“主办方”的代理人。
对于 Points.com 及其关联方,以及他们各自的高级管理层、高层、员工、承包商、合作伙伴、代理商、关联方、继承人和受让人,会员将保护此类人员避免遭受或承受与以下问题相关或由其带来的损失、义务、索赔、损害、要求、责任、诉讼、执行、成本、费用和开支:(i) 会员对温德姆奖赏计划的使用或参与,(ii) 会员的行为或未能遵守本文规定的行为,或是 (iii) 会员违反 Points.com 条款与细则。
F. 通过意见奖赏板块获取积分(仅在美国适用)
会员首次注册由 Dynata, LLC 运营的 意见奖赏板块 ("Opinion Rewards Panel"),并在注册后 90 天内完成首次调查,即可获得 500 点温德姆奖赏计划奖励积分。会员可通过完成在线调查赚取额外的温德姆奖赏计划奖励积分。详情请参阅意见奖赏板块条款与细则。意见奖赏板块由 Dynata, LLC 企业集团维护和运营。请联系 Dynata at 4 Research Drive, Suite 300, Shelton, Connecticut 06484 USA。
G. 通过“Earn Mall”赚取积分
会员通过在此处列出的参与网上零售商处消费可赚取温德姆奖赏计划积分。如需了解更多关于如何赚取积分的信息,请访问 shopandearn.wyndhamrewards.com/faqs.html。本条款与细则适用。
H. 兑换里程/积分 - 参与银行忠诚度计划(因国家/地区而异)
温德姆奖赏计划会员若同时是参与银行忠诚度计划会员,可以将其银行忠诚度计划里程/积分兑换为温德姆奖赏计划奖励积分。 里程/积分的兑换比率因参与银行忠诚度计划而异,并且银行忠诚度计划和兑换的有效性因国家/地区而异。每次将银行忠诚度计划里程/积分兑换为温德姆奖赏计划积分均需遵守适用的相应银行的兑换条款与细则。
- Axis Bank(仅限印度)
- Capital One(仅限美国)
- 平安银行(仅限中国)
- 中国信托商业银行(仅限中国台湾)
- 中信银行(仅限中国)
- Inbursa(仅限墨西哥)
- 花旗银行(仅限美国)
- KTC(仅限泰国)
- CommBank(仅限澳大利亚)
- 现代信用卡(仅限韩国)
- 汇丰银行(仅限美国、墨西哥、越南、马来西亚、新加坡和英国)
- HDFC(仅限印度)
- BNZ(仅限新西兰)
- Ramp(仅限美国)
I. 通过温德姆旅行套餐赚取积分
1.如何预订/赚取积分:如下文第 II 章 J 节所述,温德姆奖赏计划会员可通过购买温德姆旅行套餐(定义见下文)赚取温德姆奖赏计划奖励积分:(i) 在此处登录其温德姆奖赏计划会员账户,并根据本第 II 章 J 节和此处的温德姆旅行套餐条款与细则(“WTB 条款与细则”)预订并支付温德姆旅行套餐。就这些条款与细则而言,“温德姆旅行套餐”是指在此处(“WTB [2]网站”)预订的以下任何一项或任何组合:
(i) 在参与酒店的付费住宿+航班;
(ii) 在参与酒店或参与计划的凯撒奖赏酒店的奖励房晚+航班;
(iii) 航班;
(iv) 租车服务;
(v) 接送服务(从机场到酒店或酒店到机场的地面交通;
(vi) 活动;
(vii) 游轮+航班和/或酒店(每项单独并合称为“旅行组件”)。
2.在不限制上述任何内容的情况下,以下项目不属于旅行组件,也不能作为温德姆旅行套餐的一部分进行预订:参与计划的凯撒奖赏酒店和参与目的地的付费住宿,以及参与目的地、Vacasa度假租赁酒店和参与兑换的乡间别墅的奖励房晚。为明确起见,会员若要赚取温德姆旅行套餐中付费住宿部分的积分,则该住宿必须与航班组合预订;若要赚取套餐中游轮部分的积分,则该游轮必须与航班和/或酒店组合预订。(在不限制本条款与细则的任何条件的前提下,奖励房晚,即使作为温德姆旅行套餐旅行组件的一部分,也不会获得温德姆奖赏积分。)包含“酒店住宿+航班”或“游轮+航班和/或酒店”的温德姆旅行套餐均可包括其他旅行组件;所有其他旅行组件(即租车服务、接送服务和活动等)可以单独预订,也可以与其他旅行组件一起进行组合预订。
3.取消政策:
a. 取消付费住宿和航班组合:虽然付费住宿和航班组合必须在预订时全额支付,但可以在预订后24小时内(“取消期限”)通过在此访问WTB网站,取消这两个旅行组件,并获得全额退款。此处特别澄清,如果希望取消温德姆旅行套餐中组合预订的航班或付费住宿,必须同时取消这两个旅行组件。 在取消期限过后,温德姆旅行套餐的付费住宿和航班组件将不可取消且不可退款。有关取消温德姆旅行套餐的更多详细信息,请参阅 WTB 条款与细则。
b. 取消奖励房晚和航班组合:虽然航班机票必须全额支付,奖励住宿的积分必须在预订时进行兑换,但可以在预订后24小时内(“取消期限”)通过在此访问WTB网站,取消这两个旅行组件。作为温德姆旅行套餐一部分的奖励房晚预订需遵守本条款与细则第 III 章 C-1 节中规定的所有条款与细则。此处特别澄清,如果希望取消温德姆旅行套餐中组合预订的航班或奖励房晚,必须同时取消这两个旅行组件。有关取消温德姆旅行套餐的更多详细信息,请参阅 WTB 条款与细则。
c. 取消租车服务、接送服务和活动:这些旅行组件可能完全不可取消。请查看与此类旅行组件相关的取消政策;如在取消政策之外取消旅行组件则应承担全部应付费用。更多详细信息,请参阅 WTB 条款与细则。
d. 取消游轮:游轮取消政策因各游轮而异,且在特定情况下,某些航次可能完全不可取消。请查看与所选游轮相关的取消政策;如在取消政策之外取消游轮则应承担全部应付费用。更多详细信息,请参阅 WTB 条款与细则
4.旅行合作伙伴积分:已在会员账户中选择赚取 Travel Partner Currency 积分而非温德姆奖赏计划奖励积分的会员,将根据本条款与细则第 II 章 B 节的规定,就其温德姆旅行套餐中预订的任何已付费住宿,获得 Travel Partner Currency 积分,并根据下文第 II 章 J 节第 5 条的规定,就其温德姆旅行套餐中预订所有其他旅游组件,获得温德姆奖赏计划奖励积分。
5.如何赚取积分:根据本条款与细则以及 WTB 条款与细则预订并支付温德姆旅行套餐的温德姆奖赏计划会员有资格获得以下温德姆奖赏积分,具体信息如下。
温德姆旅行套餐旅行组件 | 赚取比率 |
在参与酒店的付费住宿* | 根据本条款与细则第 II 章 B 节中适用于在参与酒店获得符合资格住宿的条款与细则。 |
航班 | 每消费 1 美元可赚取 1 点积分,只适用于航班机票费用,不包括税费、附加费和其他费用 |
游轮 | 每消费 1 美元可赚取 1 点积分,只适用于基础费用,不包括税费、附加费和其他费用 |
租车服务** | 每消费 1 美元可赚取 1 点积分,只适用于基础费用,不包括税费、附加费和其他费用 |
接送服务(从机场到酒店或酒店到机场的地面交通) | 支付总额每消费 1 美元,可赚取 1 点积分 |
活动** | 支付总额每消费 1 美元,可赚取 10 点积分 |
*ECHO SuitesSM Extended Stay by Wyndham 酒店不属于参与酒店。这意味着,尽管会员可以预订 ECHO SuitesSM Extended Stay by Wyndham 酒店的付费住宿作为温德姆旅行套餐的一部分,但不会因此获得温德姆奖赏积分或旅游合作伙伴积分。
**作为温德姆旅行套餐一部分的租车服务所赚取的积分比例与不使用温德姆旅行套餐而预订的租车服务所赚取的积分比例不同。有关适用于非温德姆旅行套餐的租车服务的积分赚取比例,请参阅本条款与细则第 II 章 C 节。根据会员预订的详细情况,会员可通过 https://www.wyndhamhotels.com/wyndham-rewards/earn/more(即,非温德姆旅游套餐)预订租车服务,相较于作为温德姆旅行套餐一部分的租车服务预订,会员可能赚取更多的温德姆奖赏积分。我们鼓励会员在选择预订方式前,仔细查阅这两种预订方式。
J. 温德姆奖赏计划借记卡
会员有机会申请并开通温德姆奖赏计划借记卡。温德姆奖赏计划借记卡的开通需获得批准。并非所有人都符合获取温德姆奖赏计划借记卡及其权益的资格。在您开户时,您将收到一份持卡人协议,请仔细参阅相关材料,了解更多有关适用条款的信息。如需了解与费率、费用和其他成本有关的更多信息,请参阅持卡人协议。如需了解与温德姆奖赏计划借记卡计划相关的权益信息,请参阅温德姆奖赏计划借记卡条款、持卡人协议以及温德姆奖赏计划积分赚取条款与细则。
赚取积分:温德姆奖赏计划借记卡持卡人可通过使用借记卡进行特定支付,赚取温德姆奖赏计划奖励积分。如需进一步了解哪些交易有资格赚取积分,请单击此处。
此外,温德姆奖赏计划借记卡持卡人将获得温德姆奖赏计划金卡 (GOLD) 等级(定义见下文第 IV 章 A 项第 1 条)。根据所有的条款与细则,只要借记卡持卡人的温德姆奖赏计划借记卡账户已获准并开户且信誉良好,该会员将继续保持温德姆奖赏计划的金卡 (GOLD) 等级会员。请在账户开启后等待 24-48 小时,您的温德姆奖赏计划会员等级在此期间会有更新。欲知完整的会员级别条款与细则,包括每个会员等级所对应的权益,请查阅下文第 IV 章。
温德姆奖赏计划借记卡账户仅可关联一 (1) 个温德姆奖赏计划会员编号,并且每人只能有一 (1) 个会员编号。不同名字的温德姆奖赏计划借记卡账户不可指向同一 (1) 个会员编号。每个账户必须对应自己的会员编号。只有使用同一温德姆奖赏计划借记卡账户的被授权用户才能为这一 (1) 会员编号赚取积分。
K. 通过 e-Rewards 赚取积分(仅在美国适用)
会员首次注册由 Dynata, LLC 运营的 e-Rewards 意见板块 ("e-Rewards Panel"),并在注册后 90 天内完成首次调查,即可获得 500 点温德姆奖赏计划奖励积分。会员可通过完成额外在线调查赚取 e-Rewards 积分。会员可将 e-Rewards 积分兑换为温德姆奖赏计划奖励积分和其他奖励优惠。 详情请参阅 e-Rewards 条款与细则。 e-Rewards 板块由 Dynata, LLC 维护和运营。 e-Rewards 是 Research Now Group, LLC 的注册商标,该公司隶属于 Dynata, LLC 企业集团。 请联系 Dynata at 4 Research Drive, Suite 300, Shelton, Connecticut 06484 USA。
III.兑换
A. Redeeming Generally
- Members can redeem Wyndham Rewards points for the various forms of Free Nights more particularly described in Sections III(C-1) through (E-2) below, and the select forms of Discounted Nights with Points + Cash more particularly described in Sections III(G-1) through (I) below;
- Points will be deducted from the Member's account at the time the redemption request is made.
- All redemptions are final and rewards may not be returned for credit except as otherwise provided in these Terms and Conditions.
- All rewards are subject to availability and certain conditions and limitations established by the applicable Rewards Participant that are in effect at the time of redemption, which are incorporated by reference into these Terms and Conditions. Expiration and blackout dates may apply. Members may not be able to combine rewards with other discounts or special offers of Rewards Participants. Please refer to the "Redeem" tab on the Wyndham Rewards website, the applicable Rewards Participant's website, all applicable Terms and Conditions, and/or call Wyndham Rewards Member Services at the applicable telephone number provided here for further information.
- Only Wyndham Rewards Members can redeem points in their accounts. Certain rewards must be shipped to the Member's address on file in the Program and Members cannot designate an alternative address for such rewards. Upon the request of a Member, airline tickets and all varieties of Free Nights and Discounted Nights with Points + Cash can be issued in the name of any person designated by the Member (a “Member Designee”); provided, however, that each Member Designee is explicitly prohibited from further transfer of the applicable reward, and, unless otherwise expressly permitted by, as applicable, the airline ticket issuer or Wyndham Rewards, the redeeming Member may not substitute a new designee for the Member Designee after the initial issuance or booking has been made. Except as specifically permitted by the foregoing sentence, Members may not transfer, sell, barter or otherwise conduct any distribution of any reward or other item received in exchange for the redemption of Wyndham Rewards points (including, without limitation, any and all types of Free Nights and Discounted Nights with Points + Cash). If a Member transfers, sells, barters, distributes or uses any reward or other item received in exchange for the redemption of Wyndham Rewards points in violation of these Terms and Conditions, or otherwise for improper purposes, in each case, as determined by Sponsor in its sole and absolute discretion, Sponsor may, at its option, cancel, void, refuse to honor and/or confiscate the applicable reward or item, terminate such Member’s Member Account and/or pursue any and all other rights and remedies that may be available to it at law or in equity. Notwithstanding the foregoing, and except as may be prohibited by specific terms and conditions set forth thereon or which otherwise govern their use, gift certificates are not personalized and can be used by any person.
- Rewards will not be replaced or reissued, nor points re-credited to a Member's account if the reward is lost, stolen, or otherwise destroyed. Sponsor and its affiliates, Rewards Participants and contractors will not be responsible for rewards or correspondence which are lost or delayed by the U.S. Mail or by another delivery service. Once airline tickets or any other travel documents have been issued, it will be the Member's responsibility to make arrangements with the carrier and to pay any change fees or other penalties that might be imposed if he/she wants to change his/her itinerary.
- When a Member redeems a reward from a Rewards Participant who is also an Earning Participant under the Program, the Member will not earn Wyndham Rewards points or Travel Partner Currency on such activity.
- Rewards may change from time to time. For the most up-to-date list of rewards, see the "Redeem" tab on the Wyndham Rewards website or call Wyndham Rewards Member Services at the applicable telephone number provided here. Rewards will be offered at pre-determined point levels, set forth on the Rewards Schedule.
Members can also redeem Wyndham Rewards points for the other rewards listed on the "Redeem" tab found on the Wyndham Rewards website or by calling Wyndham Rewards Member Services at the applicable telephone number provided here. Wyndham Rewards points are not redeemable for cash. Redemption may vary by country. Please visit the "Redeem" tab on www.wyndhamrewards.com for more information.
B. Free Nights
Members can redeem points for free nights at Participating Hotels, Participating Caesars Rewards Properties, Participating Destinations, Vacasa Vacation Rentals and Redemption Cottages, as more particularly described in this Section III(B) and in Sections III(C-1) through III(E) below (each, a “Free Night”). The number of points required for a Free Night varies by property, and depends on whether or not a Member is a Wyndham Rewards Earner Card, Wyndham Rewards Earner Plus Card or Wyndham Rewards Earner Business Card account holder; the point redemption level required of a Member who does not hold such a credit card account will hereinafter occasionally be referred to individually as a property’s “Standard Redemption Amount”. Subject to all Terms and Conditions, effective September 29, 2020, any Member with a Wyndham Rewards Earner Card, Wyndham Rewards Earner Plus Card or Wyndham Rewards Earner Business Card account that is approved, open and in good standing (each, an “Earner Cardmember”), is eligible to receive a 10% discount on the Standard Redemption Amount (the “Redemption Discount”). The Redemption Discount becomes available within approximately 24-48 hours after the applicable credit card account has been opened, and thereafter is available for individual bookings only, cannot be applied to reservations made prior to a Member becoming an Earner Cardmember and can only be redeemed by the primary cardmember on the Earner Cardmember account.
B-1. Free Nights – Certain Information About Cancellation, Changes and Points Forfeiture
If a Member cancels his/her reservation for any variety of Free Night in accordance with the cancellation policy of the applicable property, all points redeemed for such award will automatically be returned to his/her account (provided they have not expired as of the date of such cancellation); reservation cancellations made outside of the applicable cancellation policy will result in forfeiture of all points redeemed for such reservation. If a change or cancellation is made on a Free Night reservation after some or all of the points redeemed for such award have expired, the expired points (a) will be forfeited; (b) will not be usable in connection with the modified reservation (in the case of a change), any future reservation or for any other purpose; and (c) will not be re-credited to the Member's account, even in cases where the change or cancellation has been made in accordance with the applicable cancellation policy.
In the event of a Free Night reservation where there is a no-show, partial use or cancellation in violation of the property’s cancellation policy, all points redeemed for such award will be forfeited and will not be re-credited to the Member’s account.
B-2. Free Nights - Qualifying Nights but not Qualified Stays
Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Free Nights qualify as Qualifying Nights for the purpose of obtaining a Member Level but do not earn Wyndham Rewards points or Travel Partner Currency.
B-3. Free Nights - Benefits Subject to Change and/or Termination
Without limiting any provision contained in these Terms and Conditions, Sponsor may modify, alter, delete or add new terms and conditions applicable to any or all varieties of Free Nights (including without limitation, by changing the number of points required for use), and/or terminate this portion of the Program in its entirety, at any time without notice.
B-4. Free Nights – other terms and conditions vary by property type.
Please note that, other than the terms and conditions set forth in Sections III(B-1) through (B-3) above, which apply to all varieties of Free Nights, the terms applicable to Free Nights vary by property type; accordingly, please be sure to consult the correct Section below for more important information that will govern your use of points for a Free Night, including, without limitation, information about blackout dates, fees and additional information about reservation cancellations. If you don’t know which Section below (i.e., III(C-1), (C-2), (D-1), (D-2), (E-1) or (E-2)) applies to the property you would like to book, please call Member Services at the applicable telephone number provided here.
C-1. Free Nights for Participating Hotels (for clarity, this Section does not apply to Trademark/Caesars co-branded properties; Free Nights for such properties are governed by Section III(C-2))
- Redemption Levels: The Standard Redemption Amount (i.e., the amount of Wyndham Rewards points that must be redeemed by Members who are not Earner Cardmembers) for one (1) Free Night at a Participating Hotel, subject to availability, with no blackout dates, is 7,500, 15,000 or 30,000 Wyndham Rewards points (depending on property); Earner Cardmembers can use the Redemption Discount to redeem 6,750, 13,500 or 27,000 Wyndham Rewards points for one (1) Free Night at a Participating Hotel, subject to availability, with no blackout dates
- Information for Earner Cardmembers booking Free Nights at Participating Hotels:
a. To redeem points for a Free Night online or on the Wyndham Hotels & Resorts app, an Earner Cardmember’s Wyndham Rewards account balance must meet or exceed the Standard Redemption Amount at the applicable Participating Hotel. For example, if an Earner Cardmember wishes to obtain one (1) Free Night at a Participating Hotel whose Standard Redemption Amount is 15,000 Wyndham Rewards points, such Earner Cardmember’s Wyndham Rewards account must contain at least 15,000 points even though such Earner Cardmember is required to redeem only 13,500 points for the Free Night. An Earner Cardmember whose Wyndham Rewards account balance falls short of the Standard Redemption Amount for the applicable Participating Hotel, but contains enough points for a Free Night there with the Redemption Discount, can obtain the Free Night by contacting Member Services at the applicable telephone number provided here.
b. Notwithstanding anything to the contrary contained in this Section III(C-1), to be eligible for the Redemption Discount for a Free Night, an Earner Cardmember must be logged into their Wyndham Rewards Member account at the time of online booking, or have provided their valid Wyndham Rewards Member account number to the agent assisting with the reservation via the official toll free reservation number of Wyndham Rewards or participating Hotel Chain.
c. When booking a Free Night with the Redemption Discount on the Wyndham Hotels & Resorts App, the number of points needed to obtain a Free Night without the Redemption Discount will be displayed; however, only the number of points required after application of the Redemption Discount will actually be withdrawn from an Earner Cardmember’s account. - The number of Wyndham Rewards points required to obtain a Free Night at a particular Participating Hotel (i.e., 7,500, 15,000 or 30,000 for Members who are not Earner Cardmembers and, 6,750, 13,500 or 27,000 for Earner Cardmembers) is based on the redemption tier of such hotel. For up-to-date redemption tier information, visit Our Locations to conduct a search. Except as otherwise set forth below with respect to all-inclusive rates, a Free Night is valid only for the room rate for one (1) single or double standard hotel room for up to the maximum occupancy of the room. A Free Night for an all-inclusive Participating Hotel applies to the room rate, plus meals and any other amenities that such hotel otherwise includes in its rate, for a maximum of two (2) guests. For clarity, Free Nights at all-inclusive Participating Hotels apply to only two (2) guests. If a Member has more than two (2) guests on a Free Night reservation at an all-inclusive Participating Hotel, Member will be charged for such additional guests’ stay, including, without limitation, their food and beverage, resort fees and taxes; such amounts will be collected directly at the property during check-in and/or check-out, in accordance with the applicable property’s policies. Members must contact the applicable property to determine the amounts payable for any such additional guests, and other relevant details.
- The Free Night is valid only for the specific hotel requested when the points are redeemed. Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Free Night, and certain arrival and departure restrictions may apply.
- A Member who wishes to cancel a previously booked Free Night must do so by the earlier of (a) 4:00 pm the day before a Member’s scheduled check-in date (in the time zone of the Participating Hotel), and (b) the applicable Participating Hotel’s deadline. For clarity, Participating Hotels may have policies that require cancellation prior to 4:00 pm the day before a Member’s scheduled check-in date; in such cases, the Participating Hotel’s cancellation policy will govern. The cancellation policy applicable to a Member’s Free Night will be displayed, in the case of an online reservation, or explained, in the case of a reservation made with Member Services, prior to finalization of the reservation.
- Multiple Free Nights can be combined for stays longer than one (1) night, subject to availability. Free Nights may also be used in succession with Discounted Nights with Points + Cash for stays longer than one (1) night, subject to availability, but may not be combined with any other coupon, offer or promotion for the stay. At its discretion, a Participating Hotel may require a guest who is using Free Nights and Discounted Nights with Points + Cash in succession to check out and check back in between award nights.
- A Participating Hotel's minimum length of stay requirement must be adhered to when a Member redeems Wyndham Rewards points for Free Night(s) there. In any case where a Member uses a Free Night where there is a minimum length of stay requirement, such Member must pay for the remaining nights, and/or or use additional Free Nights and/or Discounted Nights with Points + Cash pursuant to Section III(G-1) for such nights, to the extent available to such Member pursuant to these Terms and Conditions.
- A Member may book a Free Night in the name of another guest, by calling Wyndham Rewards Member Services at the applicable telephone number provided here, or by booking the Free Night online in the staying guest’s name. The staying guest in whose name the Free Night is booked is explicitly prohibited from further conveyance of the Free Night.
Certain processes and rules concerning the booking and use of Free Nights at Participating Hotels may vary by brand. See Matrix Below:
Free Night Redemption |
|
AmericInn |
Members can book at www.wyndhamrewards.com or by contacting Member Services at the applicable telephone number provided here. A Free Night for an all-inclusive Participating Hotel applies to the room rate, plus meals and any other amenities that such hotel otherwise includes in its rate, for a maximum of two (2) guests. Free Nights at all-inclusive Participating Hotels apply to only two (2) guests. Member will be charged at property’s applicable rate(s) for additional guests on the reservation. Contact property to determine the amounts payable for any such additional guests. |
PLEASE NOTE: Free Nights cannot be booked at ECHO SuitesSM Extended Stay by Wyndham hotels or for unfurnished suites at WaterWalk Extended Stay by Wyndham hotels.
C-2. Free Nights at Caesars brand properties that participate in Wyndham Rewards, including, without limitation, Trademark/Caesars co-branded properties)
- Redemption Levels: The Standard Redemption Amount (i.e., the amount of Wyndham Rewards points that must be redeemed by Members who are not Earner Cardmembers) for one (1) Free Night at a Participating Caesars Rewards Property, subject to availability is 15,000 or 30,000 Wyndham Rewards points (depending on property); Earner Cardmembers can use the Redemption Discount to redeem 13,500 or 27,000 Wyndham Rewards points for one (1) Free Night at a Participating Caesars Rewards Property, subject to availability.
- Booking Information for Earner Cardmembers:
a) To redeem points for a Caesars Free Night online and on the Wyndham Hotels & Resorts app, an Earner Cardmember’s Wyndham Rewards account balance must meet or exceed the Standard Redemption Amount for a Free Night at the desired Participating Caesars Rewards Property. For example, if an Earner Cardmember wishes to obtain one (1) Free Night at a Participating Caesars Rewards Property whose Standard Redemption Amount is 15,000 Wyndham Rewards points, such Earner Cardmember’s Wyndham Rewards account must contain at least 15,000 points even though such Earner Cardmember is required to redeem only 13,500 points for the Free Night. An Earner Cardmember whose Wyndham Rewards account balance falls short of the Standard Redemption Amount at his or her desired property, but contains enough points for a Free Night there with the Redemption Discount, can obtain the Free Night by contacting Member Services at the applicable telephone number provided here.
b) Notwithstanding anything to the contrary contained in this Section III(C-2), to be eligible for the Redemption Discount for a Free Night at a Participating Caesars Rewards Property, an Earner Cardmember must be logged into their Wyndham Rewards Member account at the time of online booking, or have provided their valid Wyndham Rewards Member account number to the agent assisting with the reservation via the official toll free reservation number of Wyndham Rewards.
c) When booking a Free Night at a Participating Caesars Rewards Property with the Redemption Discount on the Wyndham Hotels & Resorts App, the number of points needed to obtain the Free Night without the Redemption Discount will be displayed; however, only the number of points required after application of the Redemption Discount will actually be withdrawn from an Earner Cardmember’s account. - The number of Wyndham Rewards points required to obtain a Free Night at a Participating Caesars Rewards Property (i.e., 15,000 or 30,000 for Members who are not Earner Cardmembers and 13,500 or 27,000 for Earner Cardmembers) is based on the redemption tier of such property. For up-to-date redemption tier information, visit Our Locations to conduct a search. A Free Night at a Participating Caesars Rewards Property is valid only for the room rate for one (1) single or double standard hotel room for up to the maximum occupancy of the room, including local taxes but excluding resort/facility fees (i.e., per room fees charged by Participating Caesars Rewards Properties each night of a guest’s stay for the guest’s potential use of a property's equipment, amenities and/or facilities) and incidental charges (i.e., charges that may or may not be incurred by a guest depending on his or her activities at the property, such as, but not limited to, long distance telephone calls, movie rentals and room service).
- Reservations for Free Nights at Participating Caesars Rewards Properties are subject to availability. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates/rates apply to Free Nights at Participating Caesars Rewards Properties and will vary by property and time of year, and Free Nights are never available for Saturday night stays at either Caesars Palace Las Vegas or Nobu Hotel Caesars Palace. Members can book Free Nights at Participating Caesars Rewards Properties via www.wyndhamhotels.com/wyndham-rewards, www.wyndhamhotels.com, the Wyndham Hotels & Resorts App or the applicable Member Services telephone number provided here.
- Free Nights at Participating Caesars Rewards Properties may be used in succession with each other for stays longer than one (1) night, subject to availability (but can’t be used in succession with Discounted Nights with Points + Cash (as described in Section III(G-2) below). Free Nights at Participating Caesars Rewards Properties may not be combined with any other coupon, offer or special promotion for the stay.
- Free Nights at Participating Caesars Rewards Properties do not include resort fees, optional services (such as, but not limited to, parking or pet fees) or incidental charges (such as, but not limited to, long distance telephone calls or movie rentals). Resorts fees are charged per room, per night and vary by property. Contact the applicable property directly for specific fee amounts..
- A Member may book a Free Night at Participating Caesars Rewards Properties in the name of another guest, by booking on behalf of the staying guest via the applicable Wyndham Rewards number provided here or by booking the Free Night online in the name of the staying guest. The staying guest in whose name the Free Night is booked will be responsible for payment of the resort fees associated with the Free Night at time of check-in. The staying guest in whose name the Free Night is booked is explicitly prohibited from further conveyance of the Free Night.
- Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Free Night at a Participating Caesars Rewards Property.
- The cancellation policy applicable to any booking at a Participating Caesars Rewards Property is determined by such property. As such, cancellation policies vary by property and time of year. Members in the U.S. and Canada must contact Wyndham Rewards at the applicable telephone number provided here.
Any regular paid nights booked as part of a stay at a Participating Caesars Rewards Property that includes Free Nights, if cancelled within the applicable property’s cancellation policy, may be cancelled without penalty by calling the applicable telephone number provided here or visiting www.wyndhamhotels.com/wyndham-rewards. Any changes to, or cancellation of such regular paid nights occurring outside of the applicable property’s cancellation policy will result in forfeiture of the one-night deposit, including taxes, paid at the time of the booking.
D-1. Free Nights for Participating Destinations
- Redemption Levels: The Standard Redemption Amount (i.e., the amount of Wyndham Rewards points that must be redeemed by Members who are not Earner Cardmembers) for one (1) free night at a Participating Destination, subject to availability is 7,500, 15,000 or 30,000 Wyndham Rewards points per bedroom per Participating Destination (depending on property). Earner Cardmembers can use the Redemption Discount to redeem 6,750, 13,500 or 27,000 Wyndham Rewards points per bedroom for one (1) Free Night at a Participating Destination.
- Booking Information for Earner Cardmembers:
a) To redeem points for a Free Night at a Participating Destination online and on the Wyndham Hotels & Resorts app, an Earner Cardmember’s Wyndham Rewards account balance must meet or exceed the Standard Redemption Amount for a Free Night at the desired Participating Destination. For example, if an Earner Cardmember wishes to obtain one (1) Free Night at a one bedroom Participating Destination whose Standard Redemption Amount is 15,000 Wyndham Rewards points per bedroom, such Earner Cardmember’s Wyndham Rewards account must contain at least 15,000 points even though such Earner Cardmember is required to redeem only 13,500 points for the Free Night there. An Earner Cardmember whose Wyndham Rewards account balance falls short of the Standard Redemption Amount at his or her desired Participating Destination, but contains enough points for a Free Night there with the Redemption Discount, can obtain the Free Night by contacting the applicable Wyndham Rewards Wyndham Vacation Clubs number provided below in Section III(D-1)(9)(b).
b) Notwithstanding anything to the contrary contained in this Section III(D-1), to be eligible for the Redemption Discount for a Free Night at a Participating Destination, an Earner Cardmember must be logged into their Wyndham Rewards Member account at the time of online booking, or have provided their valid Member account number to the agent assisting with the reservation via the applicable Wyndham Rewards Wyndham Vacation Clubs number provided below in Section III(D-1)(9)(b).
c) When booking a Free Night with the Redemption Discount at a Participating Destination on the Wyndham Hotels & Resorts App, the number of points needed to obtain the Free Night without the Redemption Discount will be displayed; however, only the number of points required after application of the Redemption Discount will actually be withdrawn from an Earner Cardmember’s account. - The number of Wyndham Rewards points required to obtain a Free Night at a particular Participating Destination (i.e., 7,500, 15,000 or 30,000 per bedroom per unit for Members who are not Earner Cardmembers and 6,750, 13,500 or 27,000 per bedroom per unit for Earner Cardmembers) is based on the redemption tier of such property. For up-to-date redemption tier information, visit Our Locations to conduct a search. Because a Free Night at a Participating Destination requires the use of, in the case of a Member, 7,500, 15,000 points or 30,000 points per bedroom per unit, and, in the case of an Earner Cardmember, 6,750, 13,500 or 27,000 points per bedroom per unit, a Free Night at a multi-bedroom unit will require use of, in the case of a Member, more than 7,500, 15,000 or 30,000 points, and, in the case of an Earner Cardmember, more than 6,750, 13,500 or 27,000 points, as applicable. For example, a Free Night at a two (2) bedroom Participating Destination in a redemption tier that requires 15,000 points per bedroom for a Member who is not an Earner Cardmember will require such Member to use thirty thousand (30,000) points (and an Earner Cardmember to use twenty-seven thousand (27,000) points); a Free Night at a three (3) bedroom unit in the same redemption tier will require the Member who is not an Earner Cardmember to use forty-five thousand (45,000) points (and an Earner Cardmember to use forty thousand, five hundred (40,500) points), etc. For clarity, a Free Night at a Participating Destination cannot be obtained unless the Member has enough points for all bedrooms within the applicable unit; a Member cannot redeem points for less than all bedrooms and pay for the remaining bedrooms. A Free Night at a Participating Destination covers room rate only, including local taxes and resort/facility fees. Maximum occupancy limits apply.
- Reservations for Free Nights at Participating Destinations are subject to availability. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates/rates apply to Free Nights at Participating Destinations and will vary by property and time of year. Further, Free Nights are only available for a limited number of units at each Participating Destination. Minimum stay of two consecutive nights is required at all Participating Destinations; such requirement must be adhered to when a Member redeems Wyndham Rewards points for a Free Night at any Participating Destination. Members with a sufficient number of points to redeem for Free Night(s) at a Participating Destination for only one (1) night have the option to do so and pay for the remainder of the stay at prevailing rates. Such rates and any fees associated with the paid portion of the stay are subject to the booking policy of Club Wyndham. In the case of a stay with a paid portion at a Participating Destination, a non-refundable deposit for the first paid night, including tax, is payable at the time of booking.
- Free Nights at Participating Destinations may be used in succession with each other for stays longer than one (1) night, subject to availability (but can’t be used in succession with Discounted Nights with Points + Cash (as described in Section III(H) below). Free Nights at Participating Destinations may not be combined with any other coupon, offer or special promotion for the stay.
- Free Nights at Participating Destinations do not include daily housekeeping services or incidental charges (such as, but not limited to, long distance telephone calls or movie rentals). Housekeeping services are available for an additional fee. Contact the applicable Participating Destination directly for specific fees.
- A Member may book a Free Night at a Participating Destination in the name of another guest by booking on behalf of such other guest via the applicable Wyndham Rewards Wyndham Vacation Clubs number below (see table under Section III(D-1)(9)(b) below) or by booking the Free Night online in the name of the staying guest. The staying guest in whose name the Free Night is booked is explicitly prohibited from further conveyance of the Free Night.
- One (1) Free Night used at a Participating Destination qualifies as one (1) Qualifying Night (for purposes of obtaining Member Levels) regardless of the number of bedrooms within the applicable unit and total number of points redeemed for the Free Night. Please allow up to sixty (60) days from your date of departure for your Free Night to display as a Qualifying Night in your Member account.
- Subject to availability, Members can redeem points for Free Nights for Participating Destinations online at www.wyndhamrewards.com, so long as the Member is not combining any paid nights with such Free Night(s). Members who wish to combine their Free Night(s) at Participating Destinations with paid nights must contact Wyndham Rewards Wyndham Vacation Clubs at the applicable number below.
- Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Free Night at a Participating Destination.
- Free Nights at Participating Destinations may be cancelled without penalty by calling Wyndham Rewards Wyndham Vacation Clubs at 1-800-809-6480 up to seventy-two (72) hours prior to scheduled check-in.
Region of Residence |
Wyndham Rewards Vacation Clubs Telephone Number |
U.S. and Canada |
1-800-809-6480 |
Mexico |
00-800-367-8747 |
Asia |
86-400-820-8831 |
Europe and the Middle East |
00-800-367-87477 |
Any regular paid nights booked as part of a stay that includes Free Nights at Participating Destination may be cancelled without penalty by calling Wyndham Rewards Wyndham Vacation Clubs at 1-800-809-6480 up to seventy-two (72) hours prior to scheduled check-in. Any changes to, or cancellation of such regular paid nights occurring less than seventy-two (72) hours prior to scheduled check in will result in forfeiture of the one-night deposit, including taxes, paid at the time of the booking.
D-2. Free Nights for Vacasa Vacation Rentals
- Redemption Levels: The Standard Redemption Amount (i.e., the amount of Wyndham Rewards points that must be redeemed by Members who are not Earner Cardmembers) for one (1) free night at a Vacasa Vacation Rental (as defined below), subject to availability is 15,000 or 30,000 Wyndham Rewards points per bedroom per vacation rental (depending on property), subject to availability. Earner Cardmembers can use the Redemption Discount to redeem 13,500 or 27,000 Wyndham Rewards points per bedroom for one (1) Free Night at a Vacasa Vacation Rental, subject to availability. For purposes of these Terms and Conditions, “Vacasa Vacation Rentals” means all vacation rentals then offered by Vacasa LLC.
- Booking Information for Earner Cardmembers: Notwithstanding anything to the contrary contained in this Section III(D-2), to be eligible for the Redemption Discount for a Vacasa Free Night at a Vacasa Vacation Rental, an Earner Cardmember must provide their valid Member account number to the agent assisting with the reservation via the applicable Vacasa Vacation Rentals number provided below in Section III(D-2)(9). To book a Free Night at a Vacasa Vacation Rental with the Redemption Discount, an Earner Cardmember must call Wyndham Rewards Vacasa Vacation Rentals at 1-866-996-7937; such reservations cannot be made on the Wyndham Hotels & Resorts website or App.
- Because a Free Night at a Vacasa Vacation Rental requires the use of, in the case of a Member, 15,000 or 30,000 points per bedroom per unit, and, in the case of an Earner Cardmember, 13,500 or 27,000 points per bedroom per unit, a Free Night at a multi-bedroom unit will require use of, in the case of a Member, more than 15,000 or 30,000 points, and, in the case of an Earner Cardmember, more than 13,500 or 27,000 points, as applicable. For example, a Free Night at a two (2) bedroom Vacasa Vacation Rental in a redemption tier that requires 15,000 points per bedroom will require a Member who is not an Earner Cardmember to use thirty thousand (30,000) points (and an Earner Cardmember to use twenty-seven thousand (27,000) points); a Free Night at a three (3) bedroom unit in the same redemption tier will require the Member who is not an Earner Cardmember to use forty-five thousand (45,000) points (and an Earner Cardmember to use forty thousand, five hundred (40,500) points), etc. For clarity, a Free Night at a Vacasa Vacation Rental cannot be obtained unless the Member has enough points for all bedrooms within the applicable unit; a Member cannot redeem points for less than all bedrooms and pay for the remaining bedrooms. A Free Night at a Vacasa Vacation Rental covers room rate, local taxes, and resort/facility, reservation and cleaning fees. Maximum occupancy limits apply.
- Reservations for a Free Night at a Vacasa Vacation Rental are subject to availability and minimum age requirements may apply. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates/rates apply to Free Nights at Vacasa Vacation Rentals and will vary by property and time of year. Minimum length of stay requirements vary by Vacasa Vacation Rental. The minimum length of stay requirement of a Vacasa Vacation Rental must be adhered to when a Member redeems Wyndham Rewards points for a Free Night at such property. Free Nights at Vacasa Vacation Rentals must be booked at least two (2) nights in advance and no more than six monhs in advance of check-in.
- Free Nights at Vacasa Vacation Rentals may be used in succession with each other, subject to availability. Free Nights at Vacasa Vacation Rentals may not be combined with any other coupon, offer or special promotion for the stay.
- Free Nights at Vacasa Vacation Rentals do not include customer requested daily housekeeping services or incidental charges (such as, but not limited to, long distance telephone calls, movie rentals, pet fees, pool heat, room service, food/beverage or early check-in/late checkout fees). Housekeeping services are available for an additional fee. Contact Wyndham Rewards Vacasa Vacation Rentals at 1-800-441-1034 for specific fees and their due dates.
- A Member may book a Free Night at a Vacasa Vacation Rental in the name of another guest by booking on behalf of such other guest via the applicable Wyndham Rewards Vacasa Vacation Rentals applicable number in Section III(D-2)(9) below. The staying guest in whose name the Free Night is booked is explicitly prohibited from further conveyance of the Free Night.
- Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Free Nights at Vacasa Vacation Rentals qualify as Qualifying Nights for the purpose of obtaining a Member Level but do not earn points or Travel Partner Currency. One (1) Free Night at a Vacasa Vacation Rental qualifies as one (1) Qualifying Night regardless of the number of bedrooms within the unit, and total number of points redeemed for the Free Night at the applicable property. Please allow up to sixty (60) days from your date of departure for your Free Night to appear as a Qualifying Night in the Member Level section of your Member account.
- Room types vary by Vacasa Vacation Rental. Members in the US and Canada must contact Wyndham Rewards Vacasa Vacation Rentals at 1-800-441-1034 to determine whether a Free Night is available at a Vacasa Vacation Rental on such Member’s desired date; Members outside of the US and Canada should use the applicable telephone number for Wyndham Rewards Member Services provided here to check availability.
- Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Free Night at a Vacasa Vacation Rental.
- A Free Night at a Vacasa Vacation Rental can only be cancelled thirty-one (31) days or more prior to scheduled check-in. Any attempted cancellation of a Free Night at a Vacasa Vacation Rental thirty (30) days or less prior to scheduled check-in will result in the forfeiture of all points redeemed for such award. Members in the U.S. and Canada must contact Wyndham Rewards Vacasa Vacation Rentals at 1-800-441-1034 to cancel or change their Free Night(s); Members outside of the US and Canada must use the applicable telephone number provided here for Wyndham Rewards Member Services to cancel or change their Free Night(s). If a Member cancels his/her reservation through Wyndham Rewards Vacasa Vacation Rentals thirty-one (31) days or more prior to scheduled check-in, all points redeemed for the Free Night(s) will automatically be returned to his or her account (provided they have not expired as of the date of such cancellation).
E. Free Nights for Redemption Cottages
- Redemption Levels: The Standard Redemption Amount (i.e., the amount of Wyndham Rewards points that must be redeemed by Members who are not Earner Cardmembers) for one (1) free night at a Redemption Cottage (as defined below), is 15,000 Wyndham Rewards points per bedroom per Redemption Cottage. Earner Cardmembers can use the Redemption Discount to redeem 13,500 Wyndham Rewards points per bedroom for one (1)Free Night at a Redemption Cottage, subject to availability. For purposes of these Terms and Conditions, “Redemption Cottages” means all accommodations that can be found on www.chooseacottage.co.uk.wr2.
- Booking Information for Earner Cardmembers: Notwithstanding anything to the contrary contained in this Section III(E), to be eligible for the Redemption Discount for a Free Night at a Redemption Cottage, an Earner Cardmember must provide their valid Member account number to the agent assisting with the reservation via the applicable Wyndham Rewards Wyndham Vacation Rentals (UK) number provided below in Section III(E)(10). To book a Free Night with the Redemption Discount at a Redemption Cottage, an Earner Cardmember must call Wyndham Rewards Vacation Rentals (UK) at 1-866-232-8628; such reservations cannot be made on the Wyndham Hotels & Resorts website or App.
- The number of Wyndham Rewards points required to obtain a Free Night at a particular Redemption Cottage is 15,000 per bedroom per unit for Members who are not Earner Cardmembers and 13,500 per bedroom per unit for Earner Cardmembers. Because a Free Night at a Redemption Cottage requires, in the case of a Member, the use of 15,000 points per bedroom per cottage, and, in the case of an Earner Cardmember, 13,500 points per bedroom per cottage, a Free Night at a multi-bedroom cottage will require use of, in the case of a Member, more than 15,000 points, and, in the case of an Earner Cardmember, more than 13,500 points. For example, a Free Night at a two (2) bedroom Redemption Cottage for a Member who is not an Earner Cardmember will require such Member to use thirty thousand (30,000) points (and an Earner Cardmember to use twenty-seven thousand (27,000) points); a Free Night at a three (3) bedroom Redemption Cottage will require the Member who is not an Earner Cardmember to use forty-five thousand (45,000) points (and an Earner Cardmember to use forty thousand, five hundred (40,500) points), etc. For clarity, a Free Night at a Redemption Cottage cannot be obtained unless the Member has enough points for all bedrooms within the applicable cottage; a Member cannot redeem points for less than all bedrooms and pay for the remaining bedrooms. A Free Night at a Redemption Cottage covers room rate, local taxes and booking fee. Free Nights at Redemption Cottages do not include, in some cases, linen, fuel and pet charges. Charges for incidentals such as, but not limited to, long distance telephone calls or movie rentals, are also not included. Contact the Redemption Cottage directly for specific fees. Maximum occupancy limits apply.
- Reservations for a Free Night at a Redemption Cottage are subject to availability. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates/rates apply to Free Nights at Redemption Cottages and will vary by Redemption Cottage and time of year. Minimum length of stay requirements vary by Redemption Cottage; however, all Redemption Cottages have a minimum stay requirement of at least two consecutive nights at the same Redemption Cottage. The minimum stay requirement of a Redemption Cottage must be adhered to when a Member redeems Wyndham Rewards points for a Free Night at such property. Members with a sufficient number of points to redeem for Free Night(s) at a Redemption Cottage for only one (1) night have the option to do so and pay for the remainder of the stay at prevailing rates. Such rates and any fees associated with the paid portion of the stay are subject to the conditions found at www.cottages.com/legal/booking-conditions and payable in Sterling. Please inquire about such rates and fees at the time of your Free Night(s) booking. Travel insurance is not available from Vacation Rentals (UK).
- Free Nights at Redemption Cottages may be used in succession with each other for stays longer than one (1) night, subject to availability. Free Nights at Redemption Cottages may not be combined with any other coupon, offer or special promotion for the stay.
- A Member may book a Free Night at a Redemption Cottage in the name of another guest by booking on behalf of such other guest via the applicable Wyndham Rewards Vacation Rentals (UK) number located in Section III(E)(10) below. The staying guest in whose name the Free Night is booked is explicitly prohibited from further conveyance of the Free Night.
- Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Free Nights at Redemption Cottages qualify as Qualifying Nights for the purpose of obtaining a Member Level but do not earn Wyndham Rewards points or Travel Partner Currency. One (1) Free Night at a Redemption Cottage qualifies as one (1) Qualifying Night regardless of the number of bedrooms within the unit, and total number of points redeemed for the Free Night at the applicable property. Please allow up to sixty (60) days from your date of departure for your Free Night to appear as a Qualifying Night in the Member Level section of your Member account.
- Accommodations vary by Redemption Cottage. Members in the US and Canada must contact Wyndham Rewards Vacation Rentals (UK) at 1-866-232-8628 to determine whether a Free Night is available at a Redemption Cottage on such Member’s desired date; Members outside of the US and Canada should use the applicable telephone number for Wyndham Rewards Member Services (provided here) to check availability.
- Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Free Night at a Redemption Cottage.
- Cancellation policies are subject to the conditions found at www.cottages.com/legal/booking-conditions and may vary by Redemption Cottage and time of year. As such, cancellation policies vary by property and time of year, and certain Redemption Cottage reservations may not be cancellable or changeable at all – meaning that all points redeemed, and any amounts paid and payable in connection with any paid nights included in such reservation, will be forfeited and/or owed by the Member, as applicable, in the event of a cancellation or change to such reservation. Other Redemption Cottages may require long lead times to cancel or change a reservation and/or allow for only partial return of points, partial reimbursement of any advanced payments and/or partial forgiveness of any amounts payable, as applicable, in the event of a cancellation or change to such reservation. Members in the U.S. and Canada must contact Wyndham Rewards Vacation Rentals (UK) at 1-866-232-8628 for the applicable cancellation policy; Members outside of the US and Canada must use the applicable telephone number for Wyndham Rewards Member Services (provided here) to inquire.
F. Discounted Nights with Points + Cash
Members can combine the redemption of Wyndham Rewards points with the payment of cash for discounted nights at Participating Hotels, Participating Caesars Rewards Properties and Participating Destinations, as more particularly described in this Section III(F) and Section III(H) below (“Discounted Nights with Points + Cash”). Notwithstanding anything to the contrary contained herein, not all Participating Hotels, Participating Caesars Hotels and Participating Destinations participate in the Discounted Night with Points + Cash program at all times.
F-1. Discounted Nights with Points + Cash – certain information about cancellation, changes and point forfeiture
If a Member cancels his/her reservation for any variety of Discounted Nights with Points + Cash through Wyndham Rewards Member Services or online at WyndhamRewards.com in accordance with the applicable cancellation policy of the applicable property, all points redeemed for such award will automatically be returned to his/her account (provided they have not expired as of the date of such cancellation); reservation cancellations made outside of the applicable cancellation policy will result in forfeiture of all points for such reservation and an obligation for Member to pay the cash portion of the cancelled award reservation. If a change or cancellation is made on a Discounted Night with Points + Cash reservation after some or all of the points redeemed for such award have expired, the expired points (a) will be forfeited; (b) will not be usable in connection with the modified reservation (in the case of a change), any future reservation or for any other purpose; and (c) will not be re-credited to the Member's account, even in cases where the change or cancellation has been made in accordance with the applicable cancellation policy.
In the event of a Discounted Night with Points + Cash reservation where there is a no-show, partial use or cancellation in violation of the property’s cancellation policy, all points redeemed for such award will be forfeited and will not be re-credited to the Member’s account, and Member will be held responsible for payment of the cash portion of the cancelled award reservation.
F-2. Discounted Nights with Points + Cash -- Qualifying Nights but not Qualified Stays
Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Discounted Nights with Points + Cash qualify as Qualifying Nights for the purpose of obtaining a Member Level but (i) only Discounted Nights with Points + Cash at Participating Properties can earn Wyndham Rewards points and (ii) only Discounted Nights with Points + Cash at Participating Hotels can earn Travel Partner Currency. In addition, one (1) Discounted Night with Points + Cash used at a Participating Destination qualifies as one (1) Qualifying Night regardless of the number of bedrooms within the applicable property. Please allow up to sixty (60) days from your date of departure for your Discounted Night with Points + Cash at a Participating Destination to appear as a Qualifying Night in the Member Level section of your Member account.
F-3. Discounted Nights with Points + Cash – benefits subject to change and/or termination
Without limiting any provision contained in these Terms and Conditions, Sponsor may modify, alter, delete or add new terms and conditions applicable to any or all varieties of Discounted Nights with Points + Cash (including without limitation, by changing the number of points required for use), and/or terminate this portion of the Program in its entirety, at any time without notice.
F-4.
Please note that, other than the terms and conditions set forth in Sections III(F-1) through (F-3) above, which apply to all varieties of Discounted Nights with Points + Cash, the terms applicable to Discounted Nights with Points + Cash vary by property type; accordingly, please be sure to consult the correct Section below for important information that will govern your use of points for this type of award, including, without limitation, information about blackout dates, fees and additional information about reservation cancellations. If you don’t know which Section below (i.e., III(G-1), (G-2), (H), or (I)) applies to the property you would like to book, please call Member Services at the applicable telephone number provided here.
G-1. Discounted Nights with Cash + Points for Participating Hotels (for clarity, this Section does not apply to Trademark/Caesars co-branded properties; Discounted Nights with Cash + Points for such properties are governed by Section II(G-2))
- Intentionally omitted.
- A Member has the option to redeem 750, 1,000, 1,500, 2,000, 3,000, 4,000 or 6,000 Wyndham Rewards points and pay cash to obtain a Discounted Night with Points + Cash at a Participating Hotel, subject to its participation in the Discounted Night with Points + Cash program and availability. The Discounted Night with Points + Cash options at a particular Participating Hotel is based on the redemption tier of such property. For up-to-date redemption tier information, visit to conduct a search. Except as otherwise set forth below, a Discounted Night with Points + Cash is valid only for the room rate (excluding taxes) for one (1) single or double standard hotel room for up to the maximum occupancy of the room. A Discounted Night with Points + Cash for an all-inclusive Participating Hotel applies to the room rate (excluding taxes), plus meals and any other amenities that such hotel otherwise includes in its rate, for a maximum of two (2) guests. For clarity, Discounted Nights with Points + Cash at all-inclusive Participating Hotels apply to only two (2) guests. If a Member has more than two (2) guests on a Discounted Night with Points + Cash reservation at an all-inclusive Participating Hotel, Member will be charged for such additional guests’ stay, including, without limitation, their food and beverage, resort fees and taxes; such amounts will be collected directly at the property during check-in and/or check-out, in accordance with the applicable property’s policies. Members must contact the applicable property to determine the amounts payable for any such additional guests, and other relevant details. The amount of cash required for a Discounted Night with Points + Cash at any given Participating Hotel will vary by Participating Hotel. Members may perform a hotel search on http://www.wyndhamrewards.com to determine whether a Participating Hotel is participating in the Discounted Night with Points + Cash program on the Member's desired dates, and for more information on a Participating Hotel's applicable cash payment levels. The cash portion of the Discounted Night with Points + Cash must be paid in the Participating Hotel's local currency and can be made with any form of payment accepted by the Participating Hotel, which may include cash, credit card and/or check.
- Discounted Nights with Points + Cash are valid only for the specific Participating Hotel requested when redeemed. The points redemption required for a Discounted Night with Points + Cash occurs at time of reservation, and the cash payment required for a Discounted Night with Points + Cash will be made at check-out. Certain arrival and departure restrictions may apply to use a Discounted Night with Points + Cash. Rooms are subject to availability.
- A Member who wishes to cancel a previously booked Discounted Night with Points + Cash at a Participating Hotel must do so by the earlier of (a) 4:00 pm the day before a Member’s scheduled check-in date (in the time zone of the Participating Hotel), and (b) the applicable Participating Hotel’s deadline. For clarity, Participating Hotels may have policies that require cancellation prior to 4:00 pm the day before a Member’s scheduled check-in date; in such cases, the Participating Hotel’s cancellation policy will govern. The cancellation policy applicable to a Member’s Discounted Night with Points + Cash will be displayed, in the case of an online reservation, or explained, in the case of a reservation made with Member Services, prior to finalization of the reservation. See Section III(F-1) for more information on the cancellation of Discounted Nights with Points + Cash.
- Multiple Discounted Nights with Points + Cash can be combined for stays longer than one (1) night at Participating Hotels, subject to their participating in the Discounted Nights with Points + Cash program and availability. Discounted Nights with Points + Cash at Participating Hotels may also be used in succession with Free Nights for stays longer than one (1) night, subject to availability. At its discretion, a Participating Hotel may require a guest who is using Discounted Nights with Points + Cash and Free Nights in succession to check out and check back in between award nights. Discounted Nights with Points + Cash may not be combined with any other coupon, offer or special promotion for the stay.
- A Participating Hotel's minimum length of stay requirement must be adhered to when a Member uses a Discounted Night with Points + Cash at such hotel. In any case where a Member uses a Discounted Night with Points + Cash where there is a minimum stay requirement, such Member must pay for the remaining nights, and/or or use additional Discounted Nights with Points + Cash and/or Free Nights for such nights, to the extent available to such Member pursuant to these Terms and Conditions.
- A Member may book a Discounted Night with Points + Cash at a Participating Hotel in the name of another guest by calling Wyndham Rewards Member Services at the applicable telephone number provided here, or by booking the Discounted Night with Points + Cash online, on behalf of such other guest. The person to whom the Discounted Night with Points + Cash has been transferred will be responsible for the cash payment at check-out; however, the Member whose points were redeemed for the Discounted Night with Points + Cash will receive any Wyndham Rewards points or Travel Partner Currency, as applicable, that are awardable for it in accordance with these Terms and Conditions. The staying guest in whose name the Discounted Night with Points + Cash is booked is explicitly prohibited from further conveyance of the Discounted Night with Points + Cash.
- Total cash value Member will be charged in addition to Wyndham Rewards points redeemed for the Discounted Night with Points + Cash at a Participating Hotel will be shown during the booking process before purchase.
- Certain processes and rules concerning the booking and use of Discounted Nights with Points + Cash at Participating Hotels may vary by brand. See Matrix Below:
Discounted Nights with Points + Cash Redemption
AmericInn
Baymont Inns and Suites
Days Inn
Dazzler
Dolce Hotels and Resorts
Esplendor
Howard Johnson
Hawthorn Suites by Wyndham
La Quinta
Microtel Inn & Suites by Wyndham
Ramada
Registry Collection
Super 8
Trademark
Travelodge
TRYP
Vienna House by Wyndham Wingate by Wyndham
WaterWalk Extended Stay by Wyndham Wyndham Alltra
Wyndham Garden
Wyndham Grand
Wyndham Hotels and Resorts
Members can book at www.wyndhamrewards.com or by contacting Member Services at the applicable telephone number provided here.
In most cases, the Discounted Nights with Points + Cash is valid for the room rate for one single or double standard hotel room up to the maximum occupancy of the room. Taxes and fees are not included.
Credit card is required to book a Discounted Night with Points + Cash.
All other charges and expenses must be paid for by the Member.A Discounted Night with Points + Cash for an all-inclusive Participating Hotel applies to the room rate (excluding taxes), plus meals and any other amenities that such hotel otherwise includes in its rate, for a maximum of two (2) guests. Discounted Nights with Points + Cash at all-inclusive Participating Hotels apply to only two (2) guests. Member will be charged at property’s applicable rate(s) for additional guests on the reservation. Contact property to determine the amounts payable for any such additional guests.
PLEASE NOTE: Discounted Nights with Points + Cash cannot be booked at ECHO SuitesSM Extended Stay by Wyndham hotels or for unfurnished suites at WaterWalk Extended Stay by Wyndham hotels.
G-2. Discounted Nights with Points + Cash for Caesars Participating Properties (for clarity, this Section applies to Discounted Nights with Points + Cash at any Caesars brand property that participates in Wyndham Rewards, including, without limitation, Trademark/Caesars co-branded properties)
- Intentionally omitted.
- A Member has the option to redeem 2,000, 3,000, 4,000 or 6,000 Wyndham Rewards points and pay cash to obtain a Discounted Night with Points + Cash at a Participating Caesars Rewards Property, subject to its participation in the Discounted Night with Points + Cash program and availability. The Discounted Night with Points + Cash options at a particular Participating Caesars Rewards Property is based on the redemption tier of such property. For up-to-date redemption tier information, visit to conduct a search. A Discounted Night with Points + Cash at a Participating Caesars Rewards Property is valid only for the room rate (excluding taxes) for one (1) single or double standard hotel room for up to the maximum occupancy of the room. A Discounted Night with Points + Cash at a Participating Caesars Rewards Property does not include resort fees (i.e., per room fees charged by Participating Caesars Rewards Properties each night of a guest’s stay for the guest’s potential use of a property's equipment, amenities and/or facilities) or incidental charges (i.e., charges that may or may not be incurred by a guest depending on his or her activities at the property, such as, but not limited to, long distance telephone calls, movie rentals and room service). The amount of cash required for a Discounted Night with Points + Cash at a Participating Caesars Rewards Property will vary by property. Members may perform a hotel search on http://www.wyndhamrewards.com to determine whether a Participating Caesars Rewards Property is participating in the Discounted Night with Points + Cash program on the Member's desired dates, and for more information on a Participating Caesars Rewards Property’s cash payment levels. In the case of a stay at a Participating Caesars Rewards Property that consists only of Discounted Nights with Points + Cash, an advanced deposit in an amount equal to the applicable cash amount payable for the first night’s stay (plus applicable taxes), made by credit card, is required at time of booking, with the remaining balance for the stay due at time of check-in. In the case of a stay at a Participating Caesars Rewards Property that includes one or more Discounted Nights with Points + Cash and one or more fully paid nights, a deposit for the first fully paid night, including tax, is payable at the time of booking. All amounts owed in connection with a Discounted Night with Points + Cash must be paid in the Participating Caesars Rewards Property’s local currency, and can be made with any form of payment accepted by the applicable property, which may include cash, credit card and/or check.
- Discounted Nights with Points + Cash at Participating Caesars Rewards Properties may be used in succession with each other for stays longer than one (1) night, subject to availability, but can’t be used in succession with Free Nights (as described in Section III(C-2) above). Discounted Nights with Points + Cash at Participating Caesars Rewards Properties may not be combined with any other coupon, offer or special promotion for the stay.
- Discounted Nights with Points + Cash at Participating Caesars Rewards Properties do not include resort fees, optional services (such as, but not limited to, parking or pet fees) or incidental charges (such as, but not limited to, long distance telephone calls or movie rentals). Resorts fees are charged per room per night and vary by property. Contact the applicable property directly for specific fee amounts. Discounted Nights with Points + Cash at Participating Caesars Rewards Properties are valid only for the specific property requested when redeemed. The points redemption required for a Discounted Night with Points + Cash at a Participating Caesars Rewards Property, along with the payment of the deposit described in Section III(G-2)(2) above, occurs at time of reservation.
- A Member may book a Discounted Nights with Points + Cash at a Participating Caesars Rewards Property in the name of another guest, by booking on behalf of such other guest, either via the applicable Wyndham Rewards telephone number provided here, or by booking the Discounted Night with Points + Cash online, and paying the deposit described in Section III(G-2)(2) above. The person to whom the Discounted Night with Points + Cash has been transferred will be responsible for the payment of the remaining balance for the stay at time of check-in; however, the Member whose points were redeemed for the Discounted Night with Points + Cash will receive any Wyndham Rewards points that are awardable for it in accordance with these Terms and Conditions. The staying guest in whose name the Discounted Night with Points + Cash is booked is explicitly prohibited from further conveyance of the Discounted Night with Points + Cash.
- Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Discounted Nights with Points + Cash at Participating Caesars Rewards Properties qualify as Qualifying Nights for the purpose of obtaining a Member Level. Please allow up to sixty (60) days from your date of departure for your Discounted Night with Points + Cash to display as a Qualifying Night in your Member account.
- The cancellation policy applicable to any booking at a Participating Caesars Rewards Property is determined by such property. As such, cancellation policies vary by property and time of year. Members in the U.S. and Canada must contact Wyndham Rewards at 1-866-996-737 for the applicable cancellation policy; Members outside of the US and Canada must use the applicable telephone number provided here for Wyndham Rewards Member Services to inquire.
Any regular paid nights booked as part of a stay at a Participating Caesars Rewards Property that includes Discounted Nights with Points + Cash, if cancelled within the applicable property’s cancellation policy, may be cancelled without penalty by calling Wyndham Rewards at 1-866-996-7937 or visiting www.wyndhamrewards.com. Any changes to, or cancellation of such regular paid nights occurring outside of the applicable Participating Caesars Rewards Property’s cancellation policy will result in forfeiture of the one-night deposit, including taxes, paid at the time of the booking. See Section III(F-1) for more information regarding cancellation of Discounted Nights with Points + Cash.
H. Discounted Nights with Points + Cash for Participating Destinations
- Members can also redeem 750, 1,000, 1,500, 2,000, 3,000, 4,000 or 6,000 Wyndham Rewards points and pay cash per bedroom per Participating Destination for a Discounted Night with Points + Cash at such properties, subject to their participation in the Discounted Night with Points + Cash program and availability, as well as all terms and conditions set forth in this Section H. The Discounted Night with Points + Cash options at a particular Participating Destination is based on the redemption tier of such property. For up-to-date redemption tier information, visit to conduct a search. Because a Discounted Night with Points + Cash at a Participating Destination requires the use of 1,500, 3,000 points or 6,000 points plus cash per bedroom per unit, a Discounted Night with Points + Cash at a multi-bedroom unit will require the use of more than 1,500, 3,000 points or 6,000 points, as applicable. For example, a night at a two (2) bedroom Participating Destination in a redemption tier that requires 3,000 points per bedroom per unit will require use of 6,000 points plus a cash payment. For clarity, a Discounted Night with Points + Cash at a Participating Destination cannot be obtained unless the Member has enough points for all bedrooms within the applicable unit; a Member cannot redeem points for less than all bedrooms and pay for the remaining bedrooms. A Discounted Night with Points + Cash covers a portion of the room rate only, excluding taxes. Maximum occupancy limits apply.
- Reservations for a Discounted Night with Points + Cash at a Participating Destination are subject to availability. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates apply to Discounted Nights with Points + Cash at Participating Destinations and will vary by Participating Destination. Further, Discounted Nights with Points + Cash are only available at a limited number of units at each Participating Destination. Minimum stay of two consecutive nights is required at all Participating Destinations; such requirement must be adhered to when a Member redeems Wyndham Rewards points for a Discounted Night with Points + Cash at a Participating Destination. Members with a sufficient number of points to redeem for a Discounted Night with Points + Cash at a Participating Destination for only one (1) night have the option to do so and pay for the remainder of the stay at prevailing rates. In the case of a stay at a Participating Destination that consists only of Discounted Nights with Points + Cash, an advanced deposit in an amount equal to the applicable cash amount payable for the first night’s stay (plus applicable taxes), made by credit card, is required at time of booking, with the remaining balance for the stay due at time of check-in. In the case of a stay at a Participating Destination that includes one or more Discounted Nights with Points + Cash and one or more fully paid nights, a deposit for the first fully paid night, including tax, is payable at the time of booking.
- Discounted Nights with Points + Cash at Participating Destinations may be used in succession with each other for stays longer than one (1) night, subject to availability (but can’t be used in succession with Free Nights (as defined in Section III(D-1)(1) above). Discounted Nights with Points + Cash at Participating Destinations may not be combined with any other coupon, offer or special promotion for the stay.
- A Member may book a Discounted Night with Points + Cash at a Participating Destination in the name of another guest by booking on behalf of such other guest via the applicable Wyndham Rewards Wyndham Vacation Clubs number (see table in Section III(H)(7)(b) below) or by booking the Discounted Night with Points + Cash online. The person to whom the Discounted Night with Points + Cash has been transferred will be responsible for the remaining balance for the stay (if any) at time of check-in; however, the Member whose points were redeemed for the Discounted Night with Points + Cash will receive any Wyndham Rewards points that are awardable for it in accordance with these Terms and Conditions. The staying guest in whose name the Discounted Night with Points + Cash is booked is explicitly prohibited from further conveyance of the Discounted Night with Points + Cash.
- Discounted Nights with Points + Cash at Participating Destinations do not include taxes, daily housekeeping services or incidental charges (such as, but not limited to, long distance telephone calls or movie rentals). Housekeeping services are available for an additional fee. Contact the Participating Destinations directly for specific fees.
- Room types and amount of cash required for award vary by property. The cash portion of the Discounted Night with Points + Cash and the taxes associated with such cash portion must be paid in the local currency of the applicable property, by a payment method accepted by such property.
- Subject to availability, Members can redeem points for Discounted Nights with Points + Cash at Participating Destinations online at www.wyndhamrewards.com, so long as the Member is not combining any regular, paid nights with such Discounted Night(s) with Points + Cash. Members who wish to combine their Discounted Night(s) with Points + Cash at such properties with regular, paid nights must contact Wyndham Rewards Wyndham Vacation Clubs at the applicable number below.
Region of Residence |
Wyndham Rewards Wyndham Vacation Clubs Telephone Number |
U.S. and Canada |
1-800-809-6480 |
Mexico |
00-800-367-8747 |
Asia |
86-400-820-8831 |
Europe and the Middle East |
00-800-367-87477
|
-
9. In addition to the required advanced deposit described in Section III(H)(2) above, a credit card is required for all reservations made at a Participating Destination to hold a $150.00 refundable security deposit at check-in.
-
Reservations for a Discounted Night(s) with Points + Cash may be cancelled without penalty by calling Wyndham Rewards Wyndham Vacation Clubs at 1-800-809-6480 up to seventy-two (72) hours prior to scheduled check-in. See Section III(F-1) for more information on the cancellation of Discounted Nights with Points + Cash.
I. Redeeming for Participating Partner Travel Program Currency
Wyndham Rewards Members who are members of certain participating partner travel rewards programs may redeem their Wyndham Rewards points for the applicable currency in these programs. See the list of current participating partner travel programs and redemption options. When redeeming Wyndham Rewards points for partner travel rewards, Members are subject to the following:
- The terms and conditions of the participating partner travel program govern the redemption, expiration and distribution of the travel program's points or earnings.
- Once Wyndham Rewards points have been redeemed for partner travel rewards points or earnings, they cannot be returned for credit to the Member's Wyndham Rewards account.
- The names of the participating partner travel rewards programs are the registered trademarks of such carriers.
J. Redeeming for Merchandise, Subscriptions, Tickets and Membership Rewards
Redeeming in the United States and Canada
- Members can redeem points for merchandise, subscriptions, tickets and membership rewards.
- Merchandise, subscriptions, tickets and memberships can only be shipped, as applicable, within the continental United States, Hawaii, Alaska, Puerto Rico and Canada unless otherwise noted.
- Merchandise, subscriptions, tickets and membership rewards are subject to any terms and conditions stated thereon, and/or otherwise imposed on their use by the applicable third party manufacturer or issuer.
- Items offered in connection with the Program are subject to change without prior notice.
- Should a product be discontinued or withdrawn, Sponsor may substitute a product of equivalent value, if available, or cancel your order and make an appropriate refund.
- Accidental typographical errors sometimes occur in merchandise, subscription, ticket and membership descriptions and product values. In this event, Sponsor reserves the right to notify the Member of the correct description or value before merchandise, subscription or membership, as applicable, is shipped.
- Sponsor cannot accept responsibility for delays or inability to fulfill for any cause beyond its control, such as fire, explosion, action of the elements, strikes or other differences with workers; restrictions or restraints imposed by law, rules or other order of public authority; or interruption of transportation.
- The manufacturers' warranty, if any, applies to all items offered.
Redeeming outside the United States and Canada
- Members can redeem points for merchandise, subscription and membership rewards.
- Merchandise, subscription or membership is subject to availability and shipping restrictions apply based on member residence. Most merchandise should ship within six (6) weeks from the date of redemption request.
- The manufacturers' warranty, if any, applies to all items offered.
- See the "Redeem" tab on the Wyndham Rewards website or call Wyndham Rewards Member Services at the applicable telephone number provided here for details.
K. Redeeming for Retail Gift Cards
Redeeming in the United States and Canada
- Members can use Wyndham Rewards points to redeem for retail gift cards ("Retail Gift Cards").
- Retail Gift Cards will generally arrive within 7-10 business days from the redemption request but may take longer during peak holiday seasons.
- Retail Gift Cards must be presented to the retail gift card providers ("Retailers") when utilized and can only be used once. Mechanical reproductions, copies or facsimiles will not be accepted.
- Retailers are neither affiliated with, nor are they sponsors of the Wyndham Rewards Program. Except to the extent otherwise required by law or specifically authorized by the individual Retailers, Retail Gift Cards are not redeemable for cash, cannot be returned for a cash refund and will not be replaced if lost or stolen.
- See legal terms and conditions, restrictions and exceptions applicable to Retail Gift Card use and redemption in the individual Retailers' websites or to the extent applicable, on the back of the Retail Gift Card.
Redeeming outside the United States and Canada
- Retail Gift Cards, stored value cards and tickets to events and cinemas will generally be issued within six (6) weeks from the date of redemption request.
- Retail Gift Cards, stored value cards and events/movie tickets must be presented to the Rewards Participant when used and can only be used according to the terms of the Rewards Participant. Mechanical reproductions, copies or facsimiles will not be accepted.
- For additional details, see the Redeem tab of www.wyndhamrewards.com or call Wyndham Rewards Member Services at the applicable telephone number provided here.
L. Redeeming for Visa® Prepaid Cards (Applicable in United States and Canada Only)
Members may redeem points for Wyndham Rewards Visa Prepaid Cards ("Visa Prepaid Cards"), which are issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. These Visa Prepaid Cards contain cash in amounts specified on the "Redeem" tab or www.wyndhamrewards.com and can be used at any retail establishment, where Visa is accepted, subject to the terms and conditions listed in the Visa Prepaid Card packet that is received with the card. Without limiting the foregoing, all Visa Prepaid Cards are subject to fees, as more particularly described in such terms and conditions.
M. Redeeming for Charity Rewards (Applicable in the United States Only with the exception of Save the Children – also available in Canada and United Kingdom)
- U.S. Members may redeem Wyndham Rewards points for a charitable donation with all participating charity partners and Canadian and UK Members may redeem Wyndham Rewards points for a charitable donation with Save the Children on the "Redeem" tab of www.wyndhamrewards.com. The charitable donations will be made by Sponsor. The Member will receive an electronic confirmation of their order.
- All Wyndham Rewards point donations will be made to the charity approximately six weeks following the date of the redemption.
- Wyndham Rewards point donations cannot be cancelled once made. Wyndham Rewards points cannot be collected on any element of the Wyndham Rewards point donation. All cash donations will be made to the charity on a quarterly basis.
- All cash donations will be made to the charity on a quarterly basis.
- Redemptions of Wyndham Rewards points for the purpose of effecting a donation to a charity are generally not tax deductible. Members should seek independent tax advice as appropriate. Gift aid cannot be claimed for Wyndham Rewards point donations by UK Members.
- Only U.S. residents may redeem Wyndham Rewards points for charitable donations, with the exception of Save the Children which is also available to Canadian and UK residents.
- All donations will be utilized by the applicable charity in accordance with its internal policies and procedures. For more information on the utilization of donations, contact the charity directly. We are not responsible for the nature or quality of a charitable project nor do we promise that any charity will do as they promise.
N. Redeeming for Airline Tickets (Applicable for Residents of the United States Only)
- Fees and restrictions apply to all reservations. Penalties of up to full value of ticket are at the carrier’s discretion. Any no shows may result in cancellation of all remaining unused flights. All value may be lost. Restrictions can include, without limitation, the issuance of non-changeable tickets. All tickets are non-refundable and non-transferrable.
- Travelers are responsible to ensure all foreign entry requirements are met and that their travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order.
- All changes to a reservation constitute a revision and may be subject to an airline change fee.
- Wyndham Rewards points redeemed to purchase flight will not be refunded for cancellations or changes.
- Prices do not include baggage fees and other a la carte services charged directly by the airline.
- Electronic confirmation and documentation will be sent to the e-mail provided in the contact information upon completion of the booking process.
- For complete airline travel redemption terms and conditions, please visit the Online Travel Tool by selecting "Book Travel" on the More Ways to Redeem page.
O. Redeeming for Car Rental Bookings (Applicable in the United States Only)
- Due to program restrictions, reservations booked using Wyndham Rewards points are non-refundable and non-changeable. After a reservation booked using Wyndham Rewards points is confirmed, it CANNOT be changed or cancelled. No refunds for unused days, including, without limitation, those resulting from delayed pick up or early returns.
- All renters and additional drivers must meet minimum age requirements for renting location.
- A major credit card and a valid driver`s license both in the same name of the renter will be required at the time of rental.
- Electronic confirmation and documentation will be sent to the e-mail provided in the contact information upon completion of the booking process.
- Drop off charges apply for one-way rentals and may be charged to the renter over and above the redemption of points, such charges would be at the renter`s expense. Refer to the website of the Travel Provider with which you are booking for specific details about such charges.
- For complete car rental redemption terms and conditions, please visit the Online Travel Tool by selecting Book Travel on the More Ways to Redeem page.
P. Wyndham Rewards Experiences
Wyndham Rewards Experiences is a redemption platform which allows Members to redeem their Wyndham Rewards points for unique tickets and experiences through the Wyndham Rewards Experience website (the “Website”). For purposes of the Wyndham Rewards Experiences program, a “Wyndham Rewards experience” is any item, event, experience, digital experience, or travel that is offered for “Bid Now” or “Redeem Now” on the Website. The “Bid Now” feature gives Members using the Website an opportunity to place competing bids, in the form of Wyndham Rewards points, for various Wyndham Rewards experiences that are specifically designated for this feature. The Member with the winning bid is awarded the Wyndham Rewards experience upon redemption of the requisite number of points from their Wyndham Rewards account. The “Redeem Now” feature allows a Member to claim a Wyndham Rewards experience that has a “Redeem Now” designation by directly redeeming the points needed as published on the Website. Additional details of the Bid Now and Redeem Now features can be found in the Wyndham Rewards Experiences terms and conditions, Wyndham Rewards Experiences FAQs and on the Website. The Wyndham Rewards Experiences program and the Website may be administered by Sponsor or a third-party service provider under contract with Sponsor.
IV.会员等级
A. General
- Wyndham Rewards offers Members four membership levels (“Member Levels”): Blue, Gold, Platinum and Diamond. (The Blue Member Level will occasionally be referred to herein as “Blue Level”; the Gold Member Level will occasionally be referred herein as “Gold Level”; the Platinum Member Level will occasionally be referred to herein as “Platinum Level”; and the Diamond Member Level will occasionally be referred to herein as “Diamond Level”). Members will earn Blue Level upon enrollment and are eligible to obtain higher Member Levels by completing specified denominations of Qualifying Nights (as defined in Section IV(B)(1) below), or by receiving Gifted Levels (as defined in Section IV(B)(2) below), in each case, as more particularly described in Section IV(B) below. In addition to receiving the benefits available to Blue Level Members, Gold, Platinum and Diamond Level Members will receive further benefits that vary by Member Level as described in greater detail in Section IV(C) below. In addition to the Member Levels terms and conditions set forth in this Section IV, all other Wyndham Rewards Program Terms and Conditions apply to all Members, regardless of Member Level, unless otherwise noted herein. Non-enforcement of these rules does not imply that the rule or requirement is void.
- Without limiting any other provision of these Terms and Conditions, Sponsor reserves the right to discontinue the applicable Member Level Benefits offered to any Member who acts in a manner inconsistent with applicable laws, rules, regulations, or these Terms and Conditions.
B. Earning Member Levels
1. Each Member Level is achieved after a Member completes the number of Qualifying Nights set forth opposite such Member Level in the chart below (the information contained therein occasionally referred to hereinafter as the “Level Earning Formula”).
Member Level |
Qualifying Nights |
Blue |
Upon Enrollment |
Gold |
5 |
Platinum |
15 |
Diamond |
40 |
Each of the Gold, Platinum and Diamond Levels will occasionally be referred to in these Terms and Conditions individually as a “Subsequent Level”, “Other Level” or “Another Level” and in combination or collectively as “Subsequent Levels” or “Other Levels”, as the context may require. A "Qualifying Night" is defined as follows:
a) (i) a paid, stayed night during a Qualified Stay at a Participating Property (see Sections I(10), (11) and (6) above for definitions of "Qualified Stays" and "Participating Properties”), so long as the Qualified Stay has an average daily rate of $25 per night; (ii) a paid, stayed night obtained by using any variety of Discounted Nights with Points + Cash described in Sections G-1 through I of these Terms and Conditions; (iii) a stayed night obtained by using any variety of Free Night described in Sections C-1 through E-2 of these Terms and Conditions. In cases where a Member uses a Free Night in combination with one (1) or more paid nights for a stay, only the average daily rate of the paid nights will be considered in determining whether such nights are Qualifying Nights.
b) Notwithstanding anything to the contrary contained in paragraph (a) above or otherwise in these Terms and Conditions, when a Member books for more than one (1) unit per night at a Participating Property, only the unit in which the Member stays will be considered a Qualifying Night towards achieving Subsequent Levels.
c) Each Free Night at a Participating Destination, Redemption Cottage or Participating Vacasa Vacation Rental, and each Discounted Night with Points + Cash at a Participating Destination will qualify as one (1) Qualifying Night regardless of the number of bedrooms included within the applicable property.
d) Notwithstanding anything to the contrary contained in paragraphs (a) or (b) above, no-shows, even if paid, will not be considered a Qualifying Night towards achieving Subsequent Levels.
2. As an alternate means to obtaining Subsequent Levels by completing Qualifying Nights, Members may also be gifted Subsequent Levels (occasionally referred to herein as “Gifted Levels”) via:
a) Diamond Level Members, who are entitled to gift Gold Level to another Member in accordance with the terms set forth in Section IV(C)(1)(d), below.
b) Promotional offers made from time to time by Sponsor in its discretion. Such Gifted Levels will expire in accordance with the terms and conditions of the applicable promotion, if such terms and conditions specifically address expiration, and if not, in accordance with Section IV(B)(3) below. A Gifted Level obtained pursuant to this Section IV(B)(2)(b) may not be used to status match into the Caesars Rewards program.
c) Having a Wyndham Rewards Visa® with No Annual Fee credit card account that was opened prior to September 29, 2020, a Wyndham Rewards Earner® Card credit card account that was opened on or after September 29, 2020, or a Wyndham Rewards Earner® Access Card credit card account that was opened on or after April 29, 2022, provides the Member with a Gold Level membership. Gold Level for new Wyndham Rewards Earner Cardmembers and Wyndham Rewards Earner Access Cardmembers will be activated typically within 24 to 48 hours (but can take up to 8 weeks) after the applicable credit card account is opened. Subject to these Terms and Conditions, a Gold Level obtained pursuant to this paragraph will remain in place until December 31 of the calendar year in which the Member’s applicable credit card account is terminated. The Gold Level obtained pursuant to this paragraph and all associated Member Level Benefits are applicable only to the primary cardmember on the account.
d) Having a Wyndham Rewards Visa® with $75 Annual Fee credit card account that was opened prior to September 29, 2020, or, on or after such date, opening a new Wyndham Rewards Earner® Plus Card credit card account in accordance with its terms and conditions provides the Member with a Platinum Level membership. Platinum Level for new Wyndham Rewards Earner® Plus Cardmembers will be activated typically within 24 to 48 hours (but can take up to 8 weeks) after the Member’s Wyndham Rewards Earner® Plus Card credit card account is open. Subject to these Terms and Conditions, a Platinum Level obtained pursuant to this paragraph will remain in place until December 31 of the calendar year in which the Member’s applicable credit card account is terminated. The Platinum Level obtained pursuant to this paragraph and all associated Member Level Benefits are applicable only to the primary cardmember on the account. A Gifted Level obtained pursuant to this Section IV(B)(2)(d) may not be used to status match into the Caesars Rewards program.
e) Effective September 29, 2020, opening a new Wyndham Rewards Earner® Business Card credit card account in accordance with its terms and conditions provides the Member with a Diamond Level membership, which will be activated typically within 24 to 48 (but can take up to 8 weeks) hours after the Member’s Wyndham Rewards Earner® Business Card credit card account is open. Subject to these Terms and Conditions, such Diamond Level will remain in place until December 31 of the calendar year in which the Member’s applicable credit card account is terminated. The Diamond Level obtained pursuant to this paragraph and all associated Member Level Benefits are applicable only to the primary cardmember on the account. A Gifted Level obtained pursuant to this Section IV(B)(2)(e) may not be used to status match into the Caesars Rewards program.
f) Being or becoming a WYNDHAM Club Pass or Shell Vacations Club member in the United States (“Wyndham Timeshare Member”). Any new or existing Wyndham Timeshare Member who completes a Gold Level claim form (“Gold Claim Form”) will obtain Gold Level and maintain such Gold Level until such time as such person sells or otherwise transfers his or her ownership interest in a Wyndham timeshare product or otherwise ceases to be a Wyndham Timeshare Member. If a Wyndham Timeshare Member has not received a Gold Claim Form, he or she may call Member Services at the applicable telephone number provided here to obtain one. Only one Gold Level will be provided per Wyndham Timeshare Member number, regardless of how many individuals are on the account, and/or how many ownership interests such Wyndham Timeshare Member may hold. A Wyndham Timeshare Member’s Gold Level will not transfer upon sale of the ownership interest in the timeshare product to a third party.
g) Being or becoming a Club Wyndham Tier Member (as defined below). For purposes of these Terms and Conditions, a “Club Wyndham Tier Member” means any Wyndham Timeshare Member who is a (i) Club Wyndham VIP Gold member, Club Wyndham Asia Bronze or Silver member, WorldMark by Wyndham TravelShare or Elite Silver member or Lifestyle by Wyndham Bronze or Silver member (which entitles such individual to Platinum Level, as set forth below), or (ii) Club Wyndham VIP Platinum member, Club Wyndham Asia Gold, Platinum or 100 Club member, WorldMark by Wyndham Elite Diamond or Elite Platinum member or Lifestyle by Wyndham Gold, Platinum or 100 Club member (which entitles such individual to Diamond Level, as set forth below). Any new or existing Club Wyndham Tier Members who completes the applicable Member Level claim form will obtain Platinum Level or Diamond Level (as applicable) until the earliest to occur of (i) the date upon which such Member is deemed to have obtained the next Subsequent Level in accordance with these Terms and Conditions, (ii) January 1 of Year 3 (as defined in Section IV(B)(3) below); (iii) the date upon which such Member terminates his or her Club Wyndham Tier Member status; and (iv) the date upon which such Member sells or otherwise transfers his or her ownership interest in a Wyndham timeshare product or otherwise ceases to be a Wyndham Timeshare Member. If a Club Wyndham Tier Member has not received a Member Level claim form, he or she may access it through the applicable website set forth below:
Club Wyndham VIP Gold members: https://clubwyndham.wyndhamdestinations.com/us/en/deals-and-offers/vip-by-wyndham/wyndham-rewards
Club Wyndham VIP Platinum members: https://clubwyndham.wyndhamdestinations.com/us/en/deals-and-offers/vip-by-wyndham/wyndham-rewards
Club Wyndham Asia Bronze members: https://www.wyndhamhotels.com/wyndham-rewards/claim-platinum/WYNDAPACLBWPlatinum
Club Wyndham Asia Silver members: https://www.wyndhamhotels.com/wyndham-rewards/claim-platinum/WYNDAPACCWAPlatinum
Club Wyndham Asia Gold members: https://www.wyndhamhotels.com/wyndham-rewards/claim-diamond/WYNDAPACLBWDiamond
Club Wyndham Asia Platinum member: https://www.wyndhamhotels.com/wyndham-rewards/claim-diamond/WYNDAPACIHCDiamond
Club Wyndham Asia 100 Club member: https://www.wyndhamhotels.com/wyndham-rewards/claim-diamond/WYNDAPACCWADiamond
WorldMark by Wyndham members: https://www.worldmarktheclub.com/owners/secure/
Lifestyle by Wyndham Bronze and Silver members: https://www.lifestylebywyndham.com/elevated-wyndham-rewards-status-match-1
Lifestyle by Wyndham Gold, Platinum and 100 Club members: : https://www.lifestylebywyndham.com/elevated-wyndham-rewards-status-match
Only one Gifted Level will be provided per Club Wyndham Tier Member, regardless of how many individuals are on the account, and/or how many ownership interests such Club Wyndham Tier Member may hold. A Club Wyndham Tier Member’s Gifted Level will not transfer upon sale of the ownership interest in the timeshare product to a third party.
h) Having a Wyndham Rewards Debit Card account that is open and in good standing provides the Member with a Gold Level membership. Gold Level for new Wyndham Rewards Debit Card Cardholders will be activated typically within 24 to 48 hours (but can take up to 8 weeks) after the debit card account is opened. Subject to these Terms and Conditions, a Gold Level obtained pursuant to this paragraph will remain in place until December 31 of the calendar year in which the Member’s Debit Card account is terminated. The Gold Level obtained pursuant to this paragraph and all associated Member Level Benefits are applicable only to the primary cardholder on the account.
i) Such other gifting activity as may be conducted or authorized by Sponsor in Sponsor’s sole discretion.
Any Member entitled to more than one (1) Member Level pursuant to these Terms and Conditions will be deemed to have obtained the highest Member Level then available to such Member. For example, a Member who (i) is a Wyndham Timeshare Member (and eligible for Gold Level in accordance with Section IV(B)(2)(f) above); and (ii) completes forty (40) Qualifying Nights (and is eligible for Diamond Level in accordance with Section IV(B)(1) above) will maintain Diamond Level in accordance with these Terms and Conditions; for clarity, in the event such Member’s Diamond Level expires pursuant to Section IV(B)(3) below, such Member would be downgraded to the next Member Level then available to such Member under these Terms and Conditions (in the example above, assuming such Member is still a Wyndham Timeshare Member and does not have enough Rollover Nights (as defined in Section IV(B)(4) below) to obtain Platinum Level at the time of Diamond Level expiration, Gold Level).
3. Except as otherwise set forth in these Terms and Conditions, once a Member has obtained a given Member Level, that Member will retain such Member Level until the earlier of (i) the date on which such Member is deemed to have obtained the next Subsequent Level in accordance with these Terms and Conditions, and (ii) January 1 of Year 3 (as defined below). For purposes of this Section IV, “Year 1” means the calendar year in which a given Member Level is obtained in accordance with these Terms and Conditions, “Year 2” means the calendar year following Year 1 and “Year 3” means the calendar year following Year 2.
4. Any Qualifying Nights completed in or after 2016 which are in excess of the number required to earn a particular Member Level (the “Earned Level”) but not enough to obtain the next Subsequent Level will be deemed to roll over (“Rollover Nights”) and either applied or banked for future use, as applicable, as follows:
- A Member’s Rollover Nights will be banked for purposes of obtaining such Member’s next Subsequent Level until either (a) such next Subsequent Level is obtained in accordance with the Level Earning Formula (in which case the Rollover Nights will be deemed used), or (b) such Member’s Earned Level expires in accordance with clause (ii) of the first sentence of Section IV(B)(3) above, in which case the Rollover Nights will be taken into account in the determination of such Member’s new Member Level, which will take effect immediately upon expiration of the Earned Level. Any Rollover Nights in excess of the number needed to obtain such new Member Level but not enough to obtain the next Subsequent Level will continue to be banked for future application as described above.
For clarity, Rollover Nights only disappear from a Member’s account after they have been applied to obtain Another Level; a Member’s Rollover Nights will not otherwise expire or be deemed to have been used.
For example, if a Member completes seven (7) Qualifying Nights by June 1 in Year 1, no Qualifying Nights in Year 2, and 3 Qualifying Nights by April 1 in Year 3 then such Member will:
i. obtain Gold Level on June 1 of Year 1 and maintain such Member Level for the remainder of Year 1 (because the Member has completed the 5 Qualifying Nights required to obtain Gold, but not the 15 Qualifying Nights required to obtain Platinum);
ii. be deemed to have two (2) Rollover Nights in his or her account (because five (5) of the Member’s Qualifying Nights have been applied to obtain Gold Level and the Member’s two (2) remaining completed Qualifying Nights have not been used to obtain any Subsequent Level);
iii. maintain Gold Level for Year 2 (because the Member has still not completed enough Qualifying Nights to achieve Platinum Level and the Member’s Gold Level has not yet expired);
iv. be downgraded to Blue Level as of January 1 of Year 3 (because the Member’s Gold Level expires as of such date, and the Member’s two (2) Rollover Nights are not enough to obtain the next Subsequent Level (Gold Level);
v. maintain Blue Level through March 31 of Year 3; and
vi. re-obtain Gold Level as of April 1 of Year 3 (because the 3 Qualifying Nights completed by April 1 in Year 3 plus the 2 Rollover Nights completed in Year 1 equals the 5 Qualifying Nights required for Gold Level).
Please see the table below for further clarity.
Year 1 |
Year 2 |
Year 3 | |
Qualifying Nights |
7 |
0 |
3 (by April 1) |
Member Level Obtained |
Gold Level |
Gold Level |
Blue Level until April 1 |
Rollover Nights |
2 |
2 |
2 until April 1 |
5. In addition to the uses described above, Rollover Nights can also help a Member who (a) is in Year 2 of a particular Member Level’s term; and (b) hasn’t completed enough Qualifying Nights to achieve the next Subsequent Level, to extend the term of the originally obtained Member Level. If in Year 2 a Member again reaches the required number of Qualifying Nights for the Member Level she or he earned in Year 1 (whether by combining Rollover Nights from Year 1 with Qualifying Nights completed in Year 2, or by again completing the requisite number of Qualifying Nights in Year 2), the Member will be deemed to have requalified for such Member Level, and the term for such Member Level will be deemed to have restarted. For clarity, any Rollover Nights used for purposes of extending the term of a then-current Member Level as described above will be deemed used for that purpose and removed from the Member’s account.
6. A Member who has obtained a Gifted Level will not be deemed to have stayed the number of Qualifying Nights which would have been required to obtain such Member Level had it not been for the gift. For example, a Member who completes 3 Qualifying Nights in Year 1 but is gifted Gold Level in Year 1 will not be deemed to have completed 5 Qualifying Nights; in order for such Member to maintain or re-obtain Gold Level beyond Year 2 (assuming such Member does not maintain or re-obtain such Member Level by gift beyond Year 2 in accordance with Section IV(B)(2)), such Member will have to complete an additional 2 Qualifying Nights.
7. All Members can earn Wyndham Rewards points in accordance with these Terms and Conditions regardless of Member Level.
C. Member Level Benefits
- Member Level services, benefits and other amenities vary by Member Level as well as by Participating Hotel and are set forth below (the “Member Level Benefits”). Subject to applicable law, all Member Level Benefits are subject to change or substitution at any time without notice. Member Level Benefits which apply only during stays (e.g., late check-out) are only offered (a) during Qualified Stays (as defined in Section I(10), above), Free Night stays and Discounted Nights with Points + Cash, in each case, at Participating Hotels; (b) in connection with the guest room in which the Member is staying; and (c) subject to availability at the applicable hotel (“Hotel Benefits”). Not all Participating Hotels offer all Hotel Benefits. No payments, reimbursements or other forms of make good will be offered or available in the event of any change or substitution of a Member Level Benefit by Sponsor, or lack of availability of any Hotel Benefit at a Participating Hotel. Without limiting any term of this Section, Member Level Benefits are not available during stays of any kind at Redemption Only Destinations or any type of Participating Property other than Participating Hotels.
a. Blue Level Members will receive the following benefits:
- Rollover Nights, as defined in Section IV(B)(4), above.
- Free basic Wi-Fi access at Participating Hotels, subject to availability. Participating Hotels without wireless internet may provide wired High Speed Internet Access (HSIA). Participating Hotels without internet access will not participate in this Member Levels Benefit. Some Participating Hotels may charge additional fees for internet speeds faster than basic Wi-Fi access.
b. Gold Level Members will receive the following benefits in addition to all of the Member Level Benefits available to Blue Level Members:
- Complimentary priority phone line at Member Services. Contact information is listed in the My Account section of each Gold Level Member
- Preferred room at Participating Hotels, subject to availability, upon Member’s request. Availability is determined by Participating Hotel at check-in and is only applicable to the Member’s personal guest room. Preferred rooms may include recently renovated rooms, more spacious rooms or rooms with a desired view or location; provided, however, that the requested room must be in the same room type category as the room initially booked (e.g., if a standard room is booked, the preferred room request can only be for a different standard room). Participating Hotels are not required to offer suites or other specialty rooms for this Member Level Benefit.
- Late check-out at Participating Hotels, subject to availability, upon Member’s request. Availability is determined by Participating Hotel and is only applicable to the Member’s personal guest room. Late check-out requests should not be for a time that is more than two hours after the Participating Hotel’s standard check-out time.
- Accelerated Earning Points: Ten percent (10%) of Base Points earned on Qualified Stays. See Section II(B)(6) above for details on Accelerated Earning Points.
c. Platinum Level Members will receive the following benefits in addition to all of the Member Level Benefits available to Blue and Gold Level Members (except, for clarity, the Accelerated Earning Points awardable to Gold Level Members, which will be replaced with the Accelerated Earning Points awardable to Platinum Level Members as more particularly described in the final bullet point of this subsection (c) and Section II(B)(6) hereof):
- Complimentary priority phone line at Member Services. Contact information is listed in the My Account section of each Platinum Level Member.
- Early check-in at Participating Hotels, subject to availability, upon Member’s request. Availability is determined by Participating Hotel and is only applicable to the Member’s personal guest room. Early check-in requests should not be for a time that is more than two hours prior to the Participating Hotel’s standard check-in time.
- Avis Rent a Car benefits available at participating locations in the United States or Canada consisting of one complimentary one car class upgrade, subject to availability, per compact through full-size car reservation. (For clarity, upgrade is available for only one (1) car per reservation.) For more information on Avis Rent a Car benefits, including, without limitation, information on how to book, and complete terms and conditions, Members eligible to receive these benefits should either call Member Services at the applicable telephone number provided here or visit the My Account page while logged into their Member Account on www.wyndhamrewards.com.
- Budget Rent a Car benefits available at participating locations in the United States or Canada consisting of one complimentary one car class upgrade, subject to availability, per compact through full-size car reservation. (For clarity, upgrade is available for only one (1) car per reservation.) For more information on Budget Rent a Car benefits, including, without limitation, information on how to book, and complete terms and conditions, Members eligible to receive these benefits should either call Member Services at the applicable telephone number provided here or visit the My Account page while logged in to their Member Account on wyndhamrewards.com.
- Accelerated Earning Points: Fifteen percent (15%) of Base Points earned on Qualified Stays. See Section II(B)(6) above for details on Accelerated Earning Points.
d. Diamond Level Members will receive the following benefits in addition to all of the Member Level Benefits available to Blue, Gold and Platinum Level Members (except, for clarity, the Accelerated Earning Points awardable to Gold Level and Platinum Level Members respectively, which will be replaced with the Accelerated Earning Points awardable to Diamond Level Members as more particularly described in the final bullet point of this subsection (c) and Section II(B)(6) hereof):
- Complimentary priority phone line at Member Services. Contact information is listed in the My Account section of each Diamond Level Member.
- Suite upgrade at Participating Hotels, subject to availability, in connection with Qualified Stays, Free Nights and Discounted Nights with Points + Cash, in each case, booked by advance reservation. Availability is determined by Participating Hotel at check-in and is only applicable to the Member’s personal guest room. Suites are not available at all Participating Hotels.
- One snack and/or beverage welcome amenity per Qualified Stay, Free Night or Discounted Night with Points + Cash per Member upon check-in, available at AmericInn by Wyndham, Baymont by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, La Quinta by Wyndham, Microtel Inn & Suites by Wyndham, Ramada by Wyndham, TRYP by Wyndham, Vienna House by Wyndham, WaterWalk Extended Stay by Wyndham, Wingate by Wyndham, Wyndham Alltra, Wyndham Grand, Wyndham and Wyndham Garden Participating Hotels only. Welcome amenity varies by brand and Participating Hotel.
- Accelerated Earning Points: Twenty percent (20%) of Base Points earned on Qualified Stays. See Section II(B)(6) for details on Accelerated Earning Points.
e. Gold, Diamond and Platinum Level Members will receive the appropriate Member Level welcome materials within 24-48 hours via email. All subsequent Gold, Diamond and Platinum Level communications will be sent via email. Members should ensure Wyndham Rewards always has a valid mailing and email address to send communications with Member account summaries. Sponsor shall not be liable for failure of a Member at any Member Level to receive future communications.