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A. Redeeming Generally
- Members can redeem Wyndham Rewards points for the various forms of Go Free Awards more particularly described in Sections III(C-1) through (E-2) below, and the select forms of Go Fast Awards more particularly described in Sections III(G-1) through (I) below;
- Points will be deducted from the Member's account at the time the redemption request is made.
- All redemptions are final and rewards may not be returned for credit except as otherwise provided in these Terms and Conditions.
- All rewards are subject to availability and certain conditions and limitations established by the applicable Rewards Participant that are in effect at the time of redemption, which are incorporated by reference into these Terms and Conditions. Expiration and blackout dates may apply. Members may not be able to combine rewards with other discounts or special offers of Rewards Participants. Please refer to the "Redeem" tab on the Wyndham Rewards website, the applicable Rewards Participant's website, all applicable Terms and Conditions, and/or call Wyndham Rewards Member Services at the applicable telephone number provided here for further information.
- Only Wyndham Rewards Members can redeem points in their accounts. Certain rewards must be shipped to the Member's address on file in the Program and Members cannot designate an alternative address for such rewards. Upon the request of a Member, airline tickets and all varieties of Go Free Awards and Go Fast Awards can be issued in the name of any person designated by the Member (a “Member Designee”); provided, however, that each Member Designee is explicitly prohibited from further transfer of the applicable reward, and, unless otherwise expressly permitted by, as applicable, the airline ticket issuer or Wyndham Rewards, the redeeming Member may not substitute a new designee for the Member Designee after the initial issuance or booking has been made. Except as specifically permitted by the foregoing sentence, Members may not transfer, sell, barter or otherwise conduct any distribution of any reward or other item received in exchange for the redemption of Wyndham Rewards points (including, without limitation, any and all types of Go Free and Go Fast awards). If a Member transfers, sells, barters, distributes or uses any reward or other item received in exchange for the redemption of Wyndham Rewards points in violation of these Terms and Conditions, or otherwise for improper purposes, in each case, as determined by Sponsor in its sole and absolute discretion, Sponsor may, at its option, cancel, void, refuse to honor and/or confiscate the applicable reward or item, terminate such Member’s Member Account and/or pursue any and all other rights and remedies that may be available to it at law or in equity. Notwithstanding the foregoing, and except as may be prohibited by specific terms and conditions set forth thereon or which otherwise govern their use, gift certificates are not personalized and can be used by any person.
- Rewards will not be replaced or reissued, nor points re-credited to a Member's account if the reward is lost, stolen, or otherwise destroyed. Sponsor and its affiliates, Rewards Participants and contractors will not be responsible for rewards or correspondence which are lost or delayed by the U.S. Mail or by another delivery service. Once airline tickets or any other travel documents have been issued, it will be the Member's responsibility to make arrangements with the carrier and to pay any change fees or other penalties that might be imposed if he/she wants to change his/her itinerary.
- When a Member redeems a reward from a Rewards Participant who is also an Earning Participant under the Program, the Member will not earn Wyndham Rewards points or Travel Partner Currency on such activity.
- Rewards may change from time to time. For the most up-to-date list of rewards, see the "Redeem" tab on the Wyndham Rewards website or call Wyndham Rewards Member Services at the applicable telephone number provided here. Rewards will be offered at pre-determined point levels, set forth on the Rewards Schedule.
Members can also redeem Wyndham Rewards points for the other rewards listed on the "Redeem" tab found on the Wyndham Rewards website or by calling Wyndham Rewards Member Services at the applicable telephone number provided here. Wyndham Rewards points are not redeemable for cash. Redemption may vary by country. Please visit the "Redeem" tab on www.wyndhamrewards.com for more information.
B. Go Free
Members can redeem points for free nights at Participating Hotels, Participating Caesars Rewards Properties, Participating Destinations, Vacasa Vacation Rentals and Redemption Cottages, as more particularly described in this Section III(B) and in Sections III(C-1) through III(E) below. The number of points required for a free night varies by property, and depends on whether or not a Member is a Wyndham Rewards Earner Card, Wyndham Rewards Earner Plus Card or Wyndham Rewards Earner Business Card account holder; the point redemption level required of a Member who does not hold such a credit card account will hereinafter occasionally be referred to individually as a property’s “Standard Redemption Amount”. Subject to all Terms and Conditions, effective September 29, 2020, any Member with a Wyndham Rewards Earner Card, Wyndham Rewards Earner Plus Card or Wyndham Rewards Earner Business Card account that is approved, open and in good standing (each, an “Earner Cardmember”), is eligible to receive a 10% discount on the Standard Redemption Amount (the “Redemption Discount”). The Redemption Discount for Go Free awards becomes available within approximately 24-48 hours after the applicable credit card account has been opened, and thereafter is available for individual bookings only, cannot be applied to reservations made prior to a Member becoming an Earner Cardmember and can only be redeemed by the primary cardmember on the Earner Cardmember account.
B-1. Go Free awards – Certain Information About Cancellation, Changes and Points Forfeiture
If a Member cancels his/her reservation for any variety of Go Free award in accordance with the cancellation policy of the applicable property, all points redeemed for such award will automatically be returned to his/her account (provided they have not expired as of the date of such cancellation); reservation cancellations made outside of the applicable cancellation policy will result in forfeiture of all points redeemed for such reservation. If a change or cancellation is made on a Go Free award reservation after some or all of the points redeemed for such award have expired, the expired points (a) will be forfeited; (b) will not be usable in connection with the modified reservation (in the case of a change), any future reservation or for any other purpose; and (c) will not be re-credited to the Member's account, even in cases where the change or cancellation has been made in accordance with the applicable cancellation policy.
In the event of a Go Free award reservation where there is a no-show, partial use or cancellation in violation of the property’s cancellation policy, all points redeemed for such award will be forfeited and will not be re-credited to the Member’s account.
B-2. Go Free awards - Qualifying Nights but not Qualified Stays
Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Go Free award nights qualify as Qualifying Nights for the purpose of obtaining a Member Level but do not earn Wyndham Rewards points or Travel Partner Currency. Additionally, for the sake of clarity, any incidental charges (i.e., charges that may or may not be incurred by a guest depending on his or her activities at the property, such as, but not limited to, long distance telephone calls, movie rentals, and room service) which would earn Wyndham Rewards points or Travel Partner Currency when purchased in connection with a Qualified Stay or Go Fast award stay at Wyndham Grand, Wyndham Hotels & Resorts, Wyndham Garden and Dolce Participating Hotels, do not earn Wyndham Rewards points or Travel Partner Currency when purchased in connection with a Go Free award stay at such Participating Hotels.
B-3. Go Free awards - Benefits Subject to Change and/or Termination
Without limiting any provision contained in these Terms and Conditions, Sponsor may modify, alter, delete or add new terms and conditions applicable to any or all varieties of Go Free award (including without limitation, by changing the number of points required for use), and/or terminate this portion of the Program in its entirety, at any time without notice.
B-4. Go Free awards – other terms and conditions vary by property type.
Please note that, other than the terms and conditions set forth in Sections III(B-1) through (B-3) above, which apply to all varieties of Go Free award, the terms applicable to Go Free awards vary by property type; accordingly, please be sure to consult the correct Section below for more important information that will govern your use of points for a free stay, including, without limitation, information about blackout dates, fees and additional information about reservation cancellations. If you don’t know which Section below (i.e., III(C-1), (C-2), (D-1), (D-2), (E-1) or (E-2)) applies to the property you would like to book, please call Member Services at the applicable telephone number provided here.
C-1. Go Free Awards for Participating Hotels (for clarity, this Section does not apply to Trademark/Caesars co-branded properties; Go Free awards for such properties are governed by Section III(C-2))
- Redemption Levels: The Standard Redemption Amount (i.e., the amount of Wyndham Rewards points that must be redeemed by Members who are not Earner Cardmembers) for one (1) free night at a Participating Hotel (with the exception of Caesars Trademark Participating Hotels), subject to availability, with no blackout dates (a "Go Free Award"), is 7,500, 15,000 or 30,000 Wyndham Rewards points (depending on property). Earner Cardmembers can use the Redemption Discount to redeem 6,750, 13,500 or 27,000 Wyndham Rewards points for one (1) Go Free Award.
- Booking Information for Earner Cardmembers:
a. To redeem points for a Go Free Award online or on the Wyndham Hotels & Resorts app, an Earner Cardmember’s Wyndham Rewards account balance must meet or exceed the Standard Redemption Amount for a Go Free Award at the desired Participating Hotel. For example, if an Earner Cardmember wishes to obtain one (1) Go Free Award at a Participating Hotel whose Standard Redemption Amount is 15,000 Wyndham Rewards points, such Earner Cardmember’s Wyndham Rewards account must contain at least 15,000 points even though such Earner Cardmember is required to redeem only 13,500 points for the Go Free Award. An Earner Cardmember whose Wyndham Rewards account balance falls short of the Standard Redemption Amount for his or her desired Participating Hotel, but contains enough points for a Go Free Award there with the Redemption Discount, can obtain the Go Free Award by contacting Member Services at the applicable telephone number provided here.
b. Notwithstanding anything to the contrary contained in this Section III(C-1), to be eligible for the Redemption Discount for a Go Free Award, an Earner Cardmember must be logged into their Wyndham Rewards Member account at the time of online booking, or have provided their valid Wyndham Rewards Member account number to the agent assisting with the reservation via the official toll free reservation number of Wyndham Rewards or participating Hotel Chain.
c. When booking a Go Free Award with the Redemption Discount on the Wyndham Hotels & Resorts App, the number of points needed to obtain a Go Free Award without the Redemption Discount will be displayed; however, only the number of points required after application of the Redemption Discount will actually be withdrawn from an Earner Cardmember’s account. - The number of Wyndham Rewards points required to obtain a Go Free Award at a particular Participating Hotel (i.e., 7,500, 15,000 or 30,000 for Members who are not Earner Cardmembers and, 6,750, 13,500 or 27,000 for Earner Cardmembers) is based on the redemption tier of such hotel. For up-to-date redemption tier information, visit Our Locations to conduct a search. Except as otherwise set forth below, a Go Free Award is valid only for the room rate for one (1) single or double standard hotel room for up to the maximum occupancy of the room (or, in the case of a Participating Hotel that exclusively offers all-inclusive rates (occasionally referred to hereinafter as an “All-Inclusive Participating Hotel”) up to two (2) guests), including local taxes and resort/facility fees (i.e., fees charged by certain properties in connection with every guest's stay that are associated with the use of such property's equipment, amenities and/or facilities) but not including incidental charges (i.e., charges that may or may not be incurred by a guest depending on his or her activities at the property, such as, but not limited to, long distance telephone calls, movie rentals and room service). Notwithstanding the foregoing, a Go Free Award at an All-Inclusive Participating Hotel includes the room rate plus meals and any other amenities that may be included in the all-inclusive rate. At Participating Hotels where a Go Free Award covers the stay of only up to two (2) guests, fees and taxes will apply to any additional guests’ use of the room. Members must contact the applicable hotel for details. Go Free Awards are typically not offered at Participating Hotels that offer all-inclusive rates in addition to standard room rates; however, Participating Hotels that offer such rates may offer a Go Fee Award in connection therewith from time to time. The extent to which any such Go Free Award would apply to such rates will vary, and may differ from the terms and conditions set forth above in this paragraph; Members must contact the applicable property for details.
- The Go Free Award is valid only for the specific hotel requested when the points are redeemed. Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Go Free Award, and certain arrival and departure restrictions may apply.
- A Member who wishes to cancel a previously booked Go Free Award must do so by the earlier of (a) 4:00 pm the day before a Member’s scheduled check-in date (in the time zone of the Participating Hotel), and (b) the applicable Participating Hotel’s deadline. For clarity, Participating Hotels may have policies that require cancellation prior to 4:00 pm the day before a Member’s scheduled check-in date; in such cases, the Participating Hotel’s cancellation policy will govern. The cancellation policy applicable to a Member’s Go Free Award will be displayed, in the case of an online reservation, or explained, in the case of a reservation made with Member Services, prior to finalization of the reservation.
- Multiple Go Free Awards can be combined for stays longer than one (1) night, subject to availability. Go Free Awards may also be used in succession with Go Fast Awards for stays longer than one (1) night, subject to availability, but may not be combined with any other coupon, offer or promotion for the stay. At its discretion, a Participating Hotel may require a guest who is using Go Free Awards and Go Fast Awards in succession to check out and check back in between award nights.
- A Participating Hotel's minimum length of stay requirement must be adhered to when a Member redeems Wyndham Rewards points for Go Free Awards at such Participating Hotel. In any case where a Member uses a Go Free Award where there is a minimum length of stay requirement, such Member must pay for the remaining nights, and/or or use additional Go Free Awards and/or Go Fast Awards pursuant to Section III(G-1) for such nights, to the extent available to such Member pursuant to these Terms and Conditions.
- A Member may book a Go Free Award in the name of another guest, by calling Wyndham Rewards Member Services at the applicable telephone number provided here, or by booking the Go Free Award online in the staying guest’s name. The staying guest in whose name the Go Free Award is booked is explicitly prohibited from further conveyance of the Go Free Award.
Certain processes and rules concerning the booking and use of Go Free Awards at Participating Hotels may vary by brand. See Matrix Below:
Go Free Award Redemption |
|
AmericInn Baymont Inns and Suites Days Inn Dazzler Dolce Hotels and Resorts Esplendor Howard Johnson Hawthorn Suites by Wyndham La Quinta Microtel Inn & Suites by Wyndham Ramada Registry Collection Super 8 Trademark Travelodge TRYP Vienna House by Wyndham Wingate by Wyndham Wyndham Alltra Wyndham Garden Wyndham Grand Wyndham Hotels and Resorts |
Members can book at www.wyndhamrewards.com or by contacting Member Services at the applicable telephone number provided here. |
PLEASE NOTE: Go Free Award Nights cannot be booked at ECHO SuitesSM Extended Stay by Wyndham hotels.
C-2. Caesars Go Free Awards (for clarity, this Section applies to Go Free awards at any Caesars brand property that participates in Wyndham Rewards, including, without limitation, Trademark/Caesars co-branded properties)
- Redemption Levels: The Standard Redemption Amount (i.e., the amount of Wyndham Rewards points that must be redeemed by Members who are not Earner Cardmembers) for one (1) free night at a Participating Caesars Rewards Property, subject to availability (a “Caesars Go Free Award”) is 15,000 or 30,000 Wyndham Rewards points (depending on property). Earner Cardmembers can use the Redemption Discount to redeem 13,500 or 27,000 Wyndham Rewards points for one (1) Caesars Go Free Award.
- Booking Information for Earner Cardmembers:
a) To redeem points for a Caesars Go Free Award online and on the Wyndham Hotels & Resorts app, an Earner Cardmember’s Wyndham Rewards account balance must meet or exceed the Standard Redemption Amount for a Caesars Go Free Award at the desired Participating Caesars Rewards Property. For example, if an Earner Cardmember wishes to obtain one (1) Caesars Go Free Award at a Participating Caesars Rewards Property whose Standard Redemption Amount is 15,000 Wyndham Rewards points, such Earner Cardmember’s Wyndham Rewards account must contain at least 15,000 points even though such Earner Cardmember is required to redeem only 13,500 points for the Caesars Go Free Award. An Earner Cardmember whose Wyndham Rewards account balance falls short of the Standard Redemption Amount at his or her desired property, but contains enough points for a Caesars Go Free Award there with the Redemption Discount, can obtain the Caesars Go Free Award by contacting Member Services at the applicable telephone number provided here.
b) Notwithstanding anything to the contrary contained in this Section III(C-2), to be eligible for the Redemption Discount for a Caesars Go Free Award, an Earner Cardmember must be logged into their Wyndham Rewards Member account at the time of online booking, or have provided their valid Wyndham Rewards Member account number to the agent assisting with the reservation via the official toll free reservation number of Wyndham Rewards.
c) When booking a Caesars Go Free Award with the Redemption Discount on the Wyndham Hotels & Resorts App, the number of points needed to obtain a Caesars Go Free Award without the Redemption Discount will be displayed; however, only the number of points required after application of the Redemption Discount will actually be withdrawn from an Earner Cardmember’s account. - The number of Wyndham Rewards points required to obtain a Caesars Go Free Award (i.e., 15,000 or 30,000 for Members who are not Earner Cardmembers and 13,500 or 27,000 for Earner Cardmembers) is based on the redemption tier of such property. For up-to-date redemption tier information, visit Our Locations to conduct a search. A Caesars Go Free Award is valid only for the room rate for one (1) single or double standard hotel room for up to the maximum occupancy of the room, including local taxes but excluding resort/facility fees (i.e., per room fees charged by Participating Caesars Rewards Properties each night of a guest’s stay for the guest’s potential use of a property's equipment, amenities and/or facilities) and incidental charges (i.e., charges that may or may not be incurred by a guest depending on his or her activities at the property, such as, but not limited to, long distance telephone calls, movie rentals and room service).
- Reservations for Caesars Go Free Awards are subject to availability. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates/rates apply to Caesars Go Free Awards and will vary by property and time of year, and Caesars Go Free Awards are never available for Saturday night stays at either Caesars Palace Las Vegas or Nobu Hotel Caesars Palace. Members can book Caesars Go Free Awards via www.wyndhamhotels.com/wyndham-rewards, www.wyndhamhotels.com, the Wyndham Hotels & Resorts App or the applicable Member Services telephone number provided here.
- Caesars Go Free Awards may be used in succession with each other for stays longer than one (1) night, subject to availability (but can’t be used in succession with Caesars Go Fast Awards (as described in Section III(G-2) below). Caesars Go Free Awards may not be combined with any other coupon, offer or special promotion for the stay.
- Caesars Go Free Awards do not include resort fees, optional services (such as, but not limited to, parking or pet fees) or incidental charges (such as, but not limited to, long distance telephone calls or movie rentals). Resorts fees are charged per room, per night and vary by property. Contact the applicable property directly for specific fee amounts.
- A Member may book a Caesars Go Free Award in the name of another guest, by booking on behalf of the staying guest via the applicable Wyndham Rewards number provided here or by booking the Caesars Go Free Award online in the name of the staying guest. The staying guest in whose name the Caesars Go Free Award is booked will be responsible for payment of the resort fees associated with the Caesars Go Free Award at time of check-in. The staying guest in whose name the Go Free Award is booked is explicitly prohibited from further conveyance of the Caesars Go Free Award.
- Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Caesars Go Free Award.
- The cancellation policy applicable to any booking at a Participating Caesars Rewards Property is determined by such property. As such, cancellation policies vary by property and time of year. Members in the U.S. and Canada must contact Wyndham Rewards at the applicable telephone number provided here.
Any regular paid nights booked as part of a stay that includes Caesars Go Free Award nights, if cancelled within the applicable property’s cancellation policy, may be cancelled without penalty by calling the applicable telephone number provided here or visiting www.wyndhamhotels.com/wyndham-rewards. Any changes to, or cancellation of such regular paid nights occurring outside of the applicable property’s cancellation policy will result in forfeiture of the one-night deposit, including taxes, paid at the time of the booking.
D-1. Go Free Condo Awards for Participating Destinations
- Redemption Levels: The Standard Redemption Amount (i.e., the amount of Wyndham Rewards points that must be redeemed by Members who are not Earner Cardmembers) for one (1) free night at a condo, subject to availability (a “Go Free Condo Award”) is 7,500, 15,000 or 30,000 Wyndham Rewards points per bedroom per condo (depending on property). Earner Cardmembers can use the Redemption Discount to redeem 6,750, 13,500 or 27,000 Wyndham Rewards points per bedroom for one (1) Go Free Condo Award at a Participating Destination.
- Booking Information for Earner Cardmembers:
a) To redeem points for a Go Free Condo Award at a Participating Destination online and on the Wyndham Hotels & Resorts app, an Earner Cardmember’s Wyndham Rewards account balance must meet or exceed the Standard Redemption Amount for a Go Free Condo Award at the desired Participating Destination. For example, if an Earner Cardmember wishes to obtain one (1) Go Free Condo Award at a one bedroom Participating Destination whose Standard Redemption Amount is 15,000 Wyndham Rewards points per bedroom, such Earner Cardmember’s Wyndham Rewards account must contain at least 15,000 points even though such Earner Cardmember is required to redeem only 13,500 points for the Go Free Condo Award there. An Earner Cardmember whose Wyndham Rewards account balance falls short of the Standard Redemption Amount at his or her desired Participating Destination, but contains enough points for a Go Free Condo Award there with the Redemption Discount, can obtain the Go Free Condo Award by contacting the applicable Wyndham Rewards Wyndham Vacation Clubs number provided below in Section III(D-1)(9)(b).
b) Notwithstanding anything to the contrary contained in this Section III(D-1), to be eligible for the Redemption Discount for a Go Free Condo Award, an Earner Cardmember must be logged into their Wyndham Rewards Member account at the time of online booking, or have provided their valid Member account number to the agent assisting with the reservation via the applicable Wyndham Rewards Wyndham Vacation Clubs number provided below in Section III(D-1)(9)(b).
c) When booking a Go Free Condo Award with the Redemption Discount at a Participating Destination on the Wyndham Hotels & Resorts App, the number of points needed to obtain a Go Free Condo Award at a Participating Destination without the Redemption Discount will be displayed; however, only the number of points required after application of the Redemption Discount will actually be withdrawn from an Earner Cardmember’s account. - The number of Wyndham Rewards points required to obtain a Go Free Condo Award at a particular Participating Destination (i.e., 7,500, 15,000 or 30,000 per bedroom per unit for Members who are not Earner Cardmembers and 6,750, 13,500 or 27,000 per bedroom per unit for Earner Cardmembers) is based on the redemption tier of such property. For up-to-date redemption tier information, visit Our Locations to conduct a search. Because a Go Free Condo Award at a Participating Destination requires the use of, in the case of a Member, 7,500, 15,000 or 30,000 points per bedroom per unit, and, in the case of an Earner Cardmember, 6,750, 13,500 or 27,000 points per bedroom per unit, a Go Free Condo Award at a multi-bedroom unit will require use of, in the case of a Member, more than 7,500, 15,000 or 30,000 points, and, in the case of an Earner Cardmember, more than 6,750, 13,500 or 27,000 points, as applicable. For example, a Go Free Condo Award night at a two (2) bedroom Participating Destination in a redemption tier that requires 15,000 points per bedroom for a Member who is not an Earner Cardmember will require such Member to use thirty thousand (30,000) points (and an Earner Cardmember to use twenty-seven thousand (27,000) points); a Go Free Condo Award night at a three (3) bedroom unit in the same redemption tier will require the Member who is not an Earner Cardmember to use forty-five thousand (45,000) points (and an Earner Cardmember to use forty thousand, five hundred (40,500) points), etc. For clarity, a Go Free Condo Award at a Participating Destination cannot be obtained unless the Member has enough points for all bedrooms within the applicable unit; a Member cannot redeem points for less than all bedrooms and pay for the remaining bedrooms. A Go Free Condo Award at a Participating Destination covers room rate only, including local taxes and resort/facility fees. Maximum occupancy limits apply.
- Reservations for Go Free Condo Awards at Participating Destinations are subject to availability. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates/rates apply to Go Free Condo Awards at Participating Destinations and will vary by property and time of year. Further, Go Free Condo Awards are only available for a limited number of units at each Participating Destination. Minimum stay of two consecutive nights is required at all Participating Destinations; such requirement must be adhered to when a Member redeems Wyndham Rewards points for a Go Free Condo Award at any Participating Destination. Members with a sufficient number of points to redeem for Go Free Condo Award(s) at a Participating Destination for only one (1) night have the option to do so, and pay for the remainder of the stay at prevailing rates. Such rates and any fees associated with the paid portion of the stay are subject to the booking policy of Club Wyndham. In the case of a stay with a paid portion at a Participating Destination, a non-refundable deposit for the first paid night, including tax, is payable at the time of booking.
- Go Free Condo Awards at Participating Destinations may be used in succession with each other for stays longer than one (1) night, subject to availability (but can’t be used in succession with Go Fast Condo Awards (as described in Section III(H) below). Go Free Condo Awards at Participating Destinations may not be combined with any other coupon, offer or special promotion for the stay.
- Go Free Condo Awards at Participating Destinations do not include daily housekeeping services or incidental charges (such as, but not limited to, long distance telephone calls or movie rentals). Housekeeping services are available for an additional fee. Contact the applicable Participating Destination directly for specific fees.
- A member may book a Go Free Condo Award at a Participating Destination in the name of another guest by booking on behalf of such other guest via the applicable Wyndham Rewards Wyndham Vacation Clubs number below (see table under Section III(D-1)(9)(b) below) or by booking the Go Free Condo Award online in the name of the staying guest. The staying guest in whose name the Go Free Condo Award is booked is explicitly prohibited from further conveyance of the Go Free Condo Award.” as the last sentence.
- One (1) Go Free Condo Award used at a Participating Destination qualifies as one (1) Qualifying Night (for purposes of obtaining Member Levels) regardless of the number of bedrooms within, and total number of points redeemed for a Go Free Condo award at, the applicable property. Please allow up to sixty (60) days from your date of departure for your Go Free Condo Award to display as a Qualifying Night in your Member account.
- Room types vary by property
- Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Go Free Condo Award at a Participating Destination.
- Go Free Condo Award nights at Participating Destinations may be cancelled without penalty by calling Wyndham Rewards Wyndham Vacation Clubs at 1-800-809-6480 up to seventy-two (72) hours prior to scheduled check-in.
a. Booking Policy for Go Free Condo Awards at Participating Destinations: Subject to availability, Members can redeem points for Go Free Condo Awards for Participating Destinations online at www.wyndhamrewards.com, so long as the Member is not combining any paid nights with such Go Free Condo Award(s). Members who wish to combine their Go Free Condo Award(s) at Participating Destinations with paid nights must contact Wyndham Rewards Wyndham Vacation Clubs at the applicable number in Section III(D-1)(9)(b) below.
b. Phone numbers.
Region of Residence |
Wyndham Rewards Vacation Clubs Telephone Number |
U.S. and Canada |
1-800-809-6480 |
Mexico |
00-800-367-8747 |
Asia |
86-400-820-8831 |
Europe and the Middle East |
00-800-367-87477 |
Any regular paid nights booked as part of a stay that includes Go Free Condo Award nights at Participating Destination may be cancelled without penalty by calling Wyndham Rewards Wyndham Vacation Clubs at 1-800-809-6480 up to seventy-two (72) hours prior to scheduled check-in. Any changes to, or cancellation of such regular paid nights occurring less than seventy-two (72) hours prior to scheduled check in will result in forfeiture of the one-night deposit, including taxes, paid at the time of the booking.
D-2. Go Free Awards for Vacasa Vacation Rentals
- Redemption Levels: The Standard Redemption Amount (i.e., the amount of Wyndham Rewards points that must be redeemed by Members who are not Earner Cardmembers) for one (1) free night at a Vacasa Vacation Rental (as defined below), subject to availability (a “Vacasa Go Free Award” is 15,000 or 30,000 Wyndham Rewards points per bedroom per vacation rental (depending on property), subject to availability. Earner Cardmembers can use the Redemption Discount to redeem 13,500 or 27,000 Wyndham Rewards points per bedroom for one (1) Vacasa Go Free Award, subject to availability. For purposes of these Terms and Conditions, “Vacasa Vacation Rentals” means all vacation rentals then offered by Vacasa LLC.
- Booking Information for Earner Cardmembers: Notwithstanding anything to the contrary contained in this Section III(D-2), to be eligible for the Redemption Discount for a Vacasa Go Free Award, an Earner Cardmember must provide their valid Member account number to the agent assisting with the reservation via the applicable Vacasa Vacation Rentals number provided below in Section III(D-2)(9). To book a Vacasa Go Free Award with the Redemption Discount o, an Earner Cardmember must call Wyndham Rewards Vacasa Vacation Rentals at 1-866-996-7937; such reservations cannot be made on the Wyndham Hotels & Resorts website or App.
- Because a Vacasa Go Free Award requires the use of, in the case of a Member, 15,000 or 30,000 points per bedroom per unit, and, in the case of an Earner Cardmember, 13,500 or 27,000 points per bedroom per unit, a Vacasa Go Free Award at a multi-bedroom unit will require use of, in the case of a Member, more than 15,000 or 30,000 points, and, in the case of an Earner Cardmember, more than 13,500 or 27,000 points, as applicable. For example, a Vacasa Go Free Award night at a two (2) bedroom Vacasa Vacation Rental in a redemption tier that requires 15,000 points per bedroom will require a Member who is not an Earner Cardmember to use thirty thousand (30,000) points (and an Earner Cardmember to use twenty-seven thousand (27,000) points); a Vacasa Go Free Award night at a three (3) bedroom unit in the same redemption tier will require the Member who is not an Earner Cardmember to use forty-five thousand (45,000) points (and an Earner Cardmember to use forty thousand, five hundred (40,500) points), etc. For clarity, a Vacasa Go Free Award cannot be obtained unless the Member has enough points for all bedrooms within the applicable unit; a Member cannot redeem points for less than all bedrooms and pay for the remaining bedrooms. A Vacasa Go Free Award covers room rate, local taxes, and resort/facility, reservation and cleaning fees. Maximum occupancy limits apply.
- Reservations for a Vacasa Go Free Award are subject to availability and minimum age requirements may apply. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates/rates apply to Vacasa Go Free Awards and will vary by Vacasa Vaction Rental and time of year. Minimum length of stay requirements vary by Vacasa Vacation Rental. The minimum length of stay requirement of a Vacasa Vacation Rental must be adhered to when a Member redeems Wyndham Rewards points for a Vacasa Go Free Award at such property. Vacasa Go Free Awards must be booked at least two (2) nights in advance of check-in.
- Vacasa Go Free Awards may be used in succession with each other, subject to availability. Vacasa Go Free Awards may not be combined with any other coupon, offer or special promotion for the stay.
- Vacasa Go Free Awards do not include customer requested daily housekeeping services or incidental charges (such as, but not limited to, long distance telephone calls, movie rentals, pet fees, pool heat, room service, food/beverage or early check-in/late checkout fees). Housekeeping services are available for an additional fee. Contact Wyndham Rewards Vacasa Vacation Rentals at 1-800-441-1034 for specific fees and their due dates.
- A Member may book a Vacasa Go Free Award in the name of another guest by booking on behalf of such other guest via the applicable Wyndham Rewards Vacasa Vacation Rentals applicable number in Section III(D-2)(9) below. The staying guest in whose name the Vacasa Go Free Award is booked is explicitly prohibited from further conveyance of the Vacasa Go Free Award.
- Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Vacasa Go Free Award nights qualify as Qualifying Nights for the purpose of obtaining a Member Level but do not earn points or Travel Partner Currency. One (1) Vacasa Go Free Award qualifies as one (1) Qualifying Night regardless of the number of bedrooms within, and total number of points redeemed for a Vacasa Go Free Award at, the applicable property. Please allow up to sixty (60) days from your date of departure for your Vacasa Go Free Award to appear as a Qualifying Night in the Member Level section of your Member account.
- Room types vary by Vacasa Vacation Rental. Members in the US and Canada must contact Wyndham Rewards Vacasa Vacation Rentals at 1-800-441-1034 to determine whether a Vacasa Go Free Award is available at a Vacasa Vacation Rental on such Member’s desired date; Members outside of the US and Canada should use the applicable telephone number for Wyndham Rewards Member Services provided here to check availability.
- Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Vacasa Go Free Award.
- A Vacasa Go Free Award can only be cancelled thirty-one (31) days or more prior to scheduled check-in. Any attempted cancellation of a Vacasa Go Free Award thirty (30) days or less prior to scheduled check-in will result in the forfeiture of all points redeemed for such award. Members in the U.S. and Canada must contact Wyndham Rewards Vacasa Vacation Rentals at 1-800-441-1034 to cancel or change their Vacasa Go Free Award(s); Members outside of the US and Canada must use the applicable telephone number provided here for Wyndham Rewards Member Services to cancel or change their Vacasa Go Free Award(s). If a Member cancels his/her reservation through Wyndham Rewards Vacasa Vacation Rentals thirty-one (31) days or more prior to scheduled check-in policy, all points redeemed for the Vacasa Go Free Award(s) will automatically be returned to his or her account (provided they have not expired as of the date of such cancellation).
E. Go Free Home Awards for Redemption Cottages
- Redemption Levels: The Standard Redemption Amount (i.e., the amount of Wyndham Rewards points that must be redeemed by Members who are not Earner Cardmembers) for a Go Free Home Award at a Redemption Cottage (as defined below) is 15,000 subject to availability. Effective September 29, 2020, Earner Cardmembers can use the Redemption Discount to redeem 13,500 Wyndham Rewards points per bedroom for one (1) Go Free Home Award at a Redemption Cottage, subject to availability. For purposes of these Terms and Conditions, “Redemption Cottages” means all accommodations that can be found on www.chooseacottage.co.uk.wr2.
- Booking Information for Earner Cardmembers: Notwithstanding anything to the contrary contained in this Section III(E), to be eligible for the Redemption Discount for a Go Free Home Award at a Redemption Cottage, an Earner Cardmember must provide their valid Member account number to the agent assisting with the reservation via the applicable Wyndham Rewards Wyndham Vacation Rentals (UK) number provided below in Section III(E)(10). To book a Go Free Home Award with the Redemption Discount at a Redemption Cottage, an Earner Cardmember must call Wyndham Rewards Vacation Rentals (UK) at 1-866-232-8628; such reservations cannot be made on the Wyndham Hotels & Resorts website or App.
- The number of Wyndham Rewards points required to obtain a Go Free Home Award at a particular Redemption Cottage is 15,000 per bedroom per unit for Members who are not Earner Cardmembers and 13,500 per bedroom per unit for Earner Cardmembers. Because a Go Free Home Award at a Redemption Cottage requires, in the case of a Member, the use of 15,000 points per bedroom per cottage, and, in the case of an Earner Cardmember, 13,500 points per bedroom per cottage, a Go Free Home Award at a multi-bedroom cottage will require use of, in the case of a Member, more than 15,000 points, and, in the case of an Earner Cardmember, more than 13,500 points. For example, a Go Free Home Award night at a two (2) bedroom Redemption Cottage for a Member who is not an Earner Cardmember will require such Member to use thirty thousand (30,000) points (and an Earner Cardmember to use twenty-seven thousand (27,000) points); a Go Free Home Award night at a three (3) bedroom cottage will require the Member who is not an Earner Cardmember to use forty-five thousand (45,000) points (and an Earner Cardmember to use forty thousand, five hundred (40,500) points), etc. For clarity, a Go Free Home Award at a Redemption Cottage cannot be obtained unless the Member has enough points for all bedrooms within the applicable cottage; a Member cannot redeem points for less than all bedrooms and pay for the remaining bedrooms. A Go Free Home Award covers room rate, local taxes and booking fee. Go Free Home Awards at Redemption Cottages do not include, in some cases, linen, fuel and pet charges. Charges for incidentals such as, but not limited to, long distance telephone calls or movie rentals, are also not included. Contact the Redemption Cottage directly for specific fees. Maximum occupancy limits apply.
- Reservations for a Go Free Home Award at a Redemption Cottage are subject to availability. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates/rates apply to Go Free Home Awards at Redemption Cottages and will vary by Redemption Cottage and time of year. Minimum length of stay requirements vary by Redemption Cottage; however, all Redemption Cottages have a minimum stay requirement of at least two consecutive nights at the same Redemption Cottage. The minimum stay requirement of a Redemption Cottage must be adhered to when a Member redeems Wyndham Rewards points for a Go Free Home Award at such property. Members with a sufficient number of points to redeem for Go Free Home Award(s) at a Redemption Cottage for only one (1) night have the option to do so and pay for the remainder of the stay at prevailing rates. Such rates and any fees associated with the paid portion of the stay are subject to the conditions found at www.cottages.com/legal/booking-conditions and payable in Sterling. Please inquire about such rates and fees at the time of your Go Free Home Award(s) booking. Travel insurance is not available from Vacation Rentals (UK).
- Go Free Home Awards at Redemption Cottages may be used in succession with each other for stays longer than one (1) night, subject to availability. Go Free Home Awards at Redemption Cottages may not be combined with any other coupon, offer or special promotion for the stay.
- A Member may book a Go Free Home Award at a Redemption Cottage in the name of another guest by booking on behalf of such other guest via the applicable Wyndham Rewards Vacation Rentals (UK) number located in Section III(E)(10) below. The staying guest in whose name the Go Free Home Award is booked is explicitly prohibited from further conveyance of the Go Free Home Award.
- Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Go Free Home Award nights at Redemption Cottages qualify as Qualifying Nights for the purpose of obtaining a Member Level but do not earn Wyndham Rewards points or Travel Partner Currency. One (1) Go Free Home Award used at a Redemption Cottage qualifies as one (1) Qualifying Night regardless of the number of bedrooms within, and total number of points redeemed for a Go Free Home Award at the applicable property. Please allow up to sixty (60) days from your date of departure for your Go Free Home Award to appear as a Qualifying Night in the Member Level section of your Member account.
- Accommodations vary by Redemption Cottage. Members in the US and Canada must contact Wyndham Rewards Vacation Rentals (UK) at 1-866-232-8628 to determine whether a Go Free Home Award is available at a Redemption Cottage on such Member’s desired date; Members outside of the US and Canada should use the applicable telephone number for Wyndham Rewards Member Services (provided here) to check availability.
- Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Go Free Home Award at a Redemption Cottage.
- Cancellation policies are subject to the conditions found at www.cottages.com/legal/booking-conditions and may vary by Redemption Cottage and time of year. As such, cancellation policies vary by property and time of year, and certain Redemption Cottage reservations may not be cancellable or changeable at all – meaning that all points redeemed, and any amounts paid and payable in connection with any paid nights included in such reservation, will be forfeited and/or owed by the Member, as applicable, in the event of a cancellation or change to such reservation. Other Redemption Cottages may require long lead times to cancel or change a reservation and/or allow for only partial return of points, partial reimbursement of any advanced payments and/or partial forgiveness of any amounts payable, as applicable, in the event of a cancellation or change to such reservation. Members in the U.S. and Canada must contact Wyndham Rewards Vacation Rentals (UK) at 1-866-232-8628 for the applicable cancellation policy; Members outside of the US and Canada must use the applicable telephone number for Wyndham Rewards Member Services (provided here) to inquire.
F. Go Fast
Members can combine the redemption of Wyndham Rewards points with the payment of cash for free nights at Go Fast Participating Hotels (as defined in Section III(G-1) below), Caesars Go Fast Award Participating Properties (as defined in Section III(G-2) below), Participating Destinations, as more particularly described in this Section III(F) and Section III(H) below.
F-1. Go Fast awards – Certain Information About Cancellation, Changes and Point Forfeiture
If a Member cancels his/her reservation for any variety of Go Fast award through Wyndham Rewards Member Services or online at WyndhamRewards.com in accordance with the applicable cancellation policy of the applicable property, all points redeemed for such award will automatically be returned to his/her account (provided they have not expired as of the date of such cancellation); reservation cancellations made outside of the applicable cancellation policy will result in forfeiture of all points for such reservation and an obligation for Member to pay the cash portion of the cancelled award reservation. If a change or cancellation is made on a Go Fast award reservation after some or all of the points redeemed for such award have expired, the expired points (a) will be forfeited; (b) will not be usable in connection with the modified reservation (in the case of a change), any future reservation or for any other purpose; and (c) will not be re-credited to the Member's account, even in cases where the change or cancellation has been made in accordance with the applicable cancellation policy.
In the event of a Go Fast award reservation where there is a no-show, partial use or cancellation in violation of the property’s cancellation policy, all points redeemed for such award will be forfeited and will not be re-credited to the Member’s account, and Member will be held responsible for payment of the cash portion of the cancelled award reservation.
F-2. Go Fast awards - Qualifying Nights but Not Qualified Stays
Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Go Fast award nights qualify as Qualifying Nights for the purpose of obtaining a Member Level but (i) only Go Fast awards at Participating Properties can earn Wyndham Rewards points and (ii) only Go Fast Awards at Go Fast Award Participating Hotels can earn Travel Partner Currency. In addition, one (1) Go Fast Condo Award used at a Participating Destination qualifies as one (1) Qualifying Night regardless of the number of bedrooms within the applicable property. Please allow up to sixty (60) days from your date of departure for your Go Fast Condo Award to appear as a Qualifying Night in the Member Level section of your Member account.
F-3. Go Fast awards – Benefits Subject to Change And/Or Termination
Without limiting any provision contained in these Terms and Conditions, Sponsor may modify, alter, delete or add new terms and conditions applicable to any or all varieties of Go Fast awards (including without limitation, by changing the number of points required for use), and/or terminate this portion of the Program in its entirety, at any time without notice.
F-4. Go Fast awards
Please note that, other than the terms and conditions set forth in Sections III(F-1) through (F-3) above, which apply to all varieties of Go Fast award, the terms applicable to Go Fast nights vary by property type; accordingly, please be sure to consult the correct Section below for important information that will govern your use of points for this type of award, including, without limitation, information about blackout dates, fees and additional information about reservation cancellations. If you don’t know which Section below (i.e., III(G-1), (G-2), (H), or (I)) applies to the property you would like to book, please call Member Services at the applicable telephone number provided here.
F-5. Go Fast awards – other terms and conditions vary by property type
Please note that, other than the terms and conditions set forth in Sections III(F-1) through (F-4) above, which apply to all varieties of Go Fast award, the terms applicable to Go Fast nights vary by property type; accordingly, please be sure to consult the correct Section below for important information that will govern your use of points for this type of award, including, without limitation, information about blackout dates, fees and additional information about reservation cancellations. If you don’t know which Section below (i.e., III(G-1), (G-2), (H-1), (H-2), (I-1) or (I-2)) applies to the property you would like to book, please call Member Services at the applicable telephone number provided here.
G-1. Go Fast Awards for Go Fast Award Participating Hotels (for clarity, this Section does not apply to Trademark/Caesars co-branded properties; Go Fast awards for such properties are governed by Section II(G-2))
- In addition, or as an alternative, to redeeming points for a Go Free Award, Members may be eligible to combine the redemption of Wyndham Rewards points with the payment of cash for stays at Go Fast Award Participating Hotels (as defined below) (a "Go Fast Award"). Not all Participating Hotels participate in the Go Fast Award program at all times. In addition, certain TRYP by Wyndham hotels do not participate in the Go Fast Award program at any time. For purposes of these Terms and Conditions, a "Go Fast Award Participating Hotel" means any Participating Hotel then offering a Go Fast Award as described herein.
- A Member has the option to redeem 1,500, 3,000 or 6,000 Wyndham Rewards points and pay cash to obtain a Go Fast Award at a Go Fast Award Participating Hotel, subject to availability. The number of points required to obtain a Go Fast Award at a particular Go Fast Award Participating Hotel (i.e., 1,500 points, 3,000 points or 6,000 points) is based on the redemption tier of such property. For up-to-date redemption tier information, visit to conduct a search. Except as otherwise set forth below, a Go Fast Award is valid only for the room rate (excluding taxes) for one (1) single or double standard hotel room for up to the maximum occupancy of the room (or, in the case of an All-Inclusive Participating Hotel, up to two (2) guests). Notwithstanding the foregoing, a Go Fast Award at an All-Inclusive Participating Hotel includes the room rate (excluding taxes) plus meals and other amenities that may be included in the all-inclusive rate. At Participating Hotels where a Go Fast Award covers the stay of only up to two (2) guests, fees and taxes will apply to any additional guests’ use of the room. Members must contact the applicable Participating Hotel for details. A Go Fast Award does not include incidental charges (such as, but not limited to, long distance telephone calls, movie rentals and room service). Go Fast Awards are typically not offered at Participating Hotels that offer all-inclusive rates in addition to standard room rates; however, Go Fast Award Participating Hotels that offer such rates may offer a Go Fast Award in connection therewith from time to time. The extent to which any such Go Fast Award would apply to such rates will vary, and may differ from the terms and conditions set forth above in this paragraph; Members must contact the applicable property for details. The amount of cash required for a Go Fast Award at any given Go Fast Award Participating Hotel will vary by Go Fast Award Participating Hotel. Members may perform a hotel search on http://www.wyndhamrewards.com to determine whether a Participating Hotel is a Go Fast Award Participating Hotel on the Member's desired dates, and for more information on a Go Fast Award Participating Hotel's applicable cash payment levels. The cash portion of the Go Fast Award must be paid in the Go Fast Award Participating Hotel's local currency, and can be made with any form of payment accepted by the Participating Hotel, which may include cash, credit card and/or check.
- Go Fast Awards are valid only for the specific Go Fast Award Participating Hotel requested when redeemed. The points redemption required for a Go Fast Award occurs at time of reservation, and the cash payment required for a Go Fast Award will be made at check-out. Certain arrival and departure restrictions may apply to use a Go Fast Award. Rooms are subject to availability.
- A Member who wishes to cancel a previously booked Go Fast Award must do so by the earlier of (a) 4:00 pm the day before a Member’s scheduled check-in date (in the time zone of the Participating Hotel), and (b) the applicable Participating Hotel’s deadline. For clarity, Participating Hotels may have policies that require cancellation prior to 4:00 pm the day before a Member’s scheduled check-in date; in such cases, the Participating Hotel’s cancellation policy will govern. The cancellation policy applicable to a Member’s Go Fast Award will be displayed, in the case of an online reservation, or explained, in the case of a reservation made with Member Services, prior to finalization of the reservation. See Section III(F-1) for more information on the cancellation of Go Fast awards.
- Multiple Go Fast Awards can be combined for stays longer than one (1) night, subject to availability. Go Fast Awards may also be used in succession with Go Free Awards for stays longer than one (1) night, subject to availability. At its discretion, a Participating Hotel may require a guest who is using Go Fast Awards and Go Free Awards in succession to check out and check back in between award nights. Go Fast Awards may not be combined with any other coupon, offer or special promotion for the stay.
- A Go Fast Award Participating Hotel's minimum length of stay requirement must be adhered to when a Member uses a Go Fast Award at such Go Fast Award Participating Hotel. In any case where a Member uses a Go Fast Award where there is a minimum stay requirement, such Member must pay for the remaining nights, and/or or use additional Go Fast Awards and/or Go Free Awards for such nights, to the extent available to such Member pursuant to these Terms and Conditions.
- A Member may book a Go Fast Award in the name of another guest by calling Wyndham Rewards Member Services at the applicable telephone number provided here, or by booking the Go Fast Award online, on behalf of such other guest. The person to whom the Go Fast Award has been transferred will be responsible for the cash payment at check-out; however, the Member whose points were redeemed for the Go Fast Award will receive any Wyndham Rewards points or Travel Partner Currency, as applicable, that are awardable for it in accordance with these Terms and Conditions. The staying guest in whose name the Go Fast award is booked is explicitly prohibited from further conveyance of the Go Fast Award.
- Total cash value Member will be charged in addition to Wyndham Rewards points redeemed for the Go Fast Award will be shown during the booking process before purchase.
- Certain processes and rules concerning the booking and use of Go Fast Awards at Go Fast Participating Hotels may vary by brand. See Matrix Below:
Go Fast Award Redemption
AmericInn
Baymont Inns and Suites
Days Inn
Dazzler
Dolce Hotels and Resorts
Esplendor
Howard Johnson
Hawthorn Suites by Wyndham
La Quinta
Microtel Inn & Suites by Wyndham
Ramada
Registry Collection
Super 8
Trademark
Travelodge
TRYP
Vienna House by Wyndham Wingate by Wyndham
Wyndham Alltra
Wyndham Garden
Wyndham Grand
Wyndham Hotels and Resorts
Members can book at www.wyndhamrewards.com or by contacting Member Services at the applicable telephone number provided here.
The Go Fast Award is valid for the room rate for one single or double standard hotel room up to the maximum occupancy of the room (or, in the case of an All-Inclusive Participating Hotel, up to a maximum of two (2) guests). Taxes and fees are not included.
Credit card is required to book a Go Fast Award.
All other charges and expenses must be paid for by the Member, except at All-Inclusive Participating Hotels, in which case a Go Fast Award also includes meals and other amenities for up to two (2) guests.
PLEASE NOTE: Go Fast Award nights cannot be booked at ECHO SuitesSM Extended Stay by Wyndham hotels.
G-2. Caesars Go Fast Awards for Caesars Go Fast Award Participating Properties (for clarity, this Section applies to Go Fast awards at any Caesars brand property that participates in Wyndham Rewards, including, without limitation, Trademark/Caesars co-branded properties)
- As an alternative to redeeming points for a Caesars Go Free Award, Members may be eligible to combine the redemption of Wyndham Rewards points with the payment of cash for stays at Caesars Go Fast Award Participating Properties (as defined below) (a "Caesars Go Fast Award"). Not all Participating Caesars Rewards Properties participate in the Caesars Go Fast Award program at all times. For purposes of these Terms and Conditions, "Caesars Go Fast Award Participating Properties" means any Participating Caesars Rewards Property/ies then offering a Caesars Go Fast Award as described herein.
- A Member has the option to redeem 3,000 or 6,000 Wyndham Rewards points and pay cash to obtain a Caesars Go Fast Award, subject to availability. The number of points required to obtain a Caesars Go Fast Award at a particular Caesars Go Fast Award Participating Property (i.e., 3,000 points or 6,000 points) is based on the redemption tier of such property. For up-to-date redemption tier information, visit to conduct a search. A Caesars Go Fast Award is valid only for the room rate (excluding taxes) for one (1) single or double standard hotel room for up to the maximum occupancy of the room. A Caesars Go Fast Award does not include resort fees (i.e., per room fees charged by Participating Caesars Rewards Properties each night of a guest’s stay for the guest’s potential use of a property's equipment, amenities and/or facilities) or incidental charges (i.e., charges that may or may not be incurred by a guest depending on his or her activities at the property, such as, but not limited to, long distance telephone calls, movie rentals and room service). The amount of cash required for a Caesars Go Fast Award will vary by Caesars Go Fast Award Participating Property. Members may perform a hotel search on http://www.wyndhamrewards.com to determine whether a Participating Caesars Rewards Property is a Caesars Go Fast Award Participating Property on the Member's desired dates, and for more information on a Caesars Go Fast Award Participating property's applicable cash payment levels. In the case of a stay that consists only of Caesars Go Fast Award nights, an advanced deposit in an amount equal to the applicable cash amount payable for the first night’s stay (plus applicable taxes), made by credit card, is required at time of booking, with the remaining balance for the stay due at time of check-in. In the case of a stay that includes one or more Caesars Go Fast Award nights and one or more fully paid nights, a deposit for the first fully paid night, including tax, is payable at the time of booking. All amounts owed in connection with a Caesars Go Fast Award must be paid in the Caesars Go Fast Award Participating Property's local currency, and can be made with any form of payment accepted by the applicable property, which may include cash, credit card and/or check.
- Caesars Go Fast Awards may be used in succession with each other for stays longer than one (1) night, subject to availability (but can’t be used in succession with Caesars Go Free Awards (as described in Section III(C-2) above). Caesars Go Fast Awards may not be combined with any other coupon, offer or special promotion for the stay.
- Caesars Go Fast Awards do not include resort fees, optional services (such as, but not limited to, parking or pet fees) or incidental charges (such as, but not limited to, long distance telephone calls or movie rentals). Resorts fees are charged per room per night and vary by property. Contact the applicable property directly for specific fee amounts. Caesars Go Fast Awards are valid only for the specific Caesars Go Fast Award Participating Property requested when redeemed. The points redemption required for a Caesars Go Fast Award, along with the payment of the deposit described in Section III(G-2)(2) above, occurs at time of reservation.
- A Member may book a Caesars Go Fast Award in the name of another guest, by booking on behalf of such other guest, either via the applicable Wyndham Rewards telephone number provided here, or by booking the Caesars Go Fast Award online, and paying the deposit described in Section III(G-2)(2) above. The person to whom the Caesars Go Fast Award has been transferred will be responsible for the payment of the remaining balance for the stay at time of check-in; however, the Member whose points were redeemed for the Caesars Go Fast Award will receive any Wyndham Rewards points that are awardable for it in accordance with these Terms and Conditions. The staying guest in whose name the Caesars Go Fast Award is booked is explicitly prohibited from further conveyance of the Go Fast Award.
- Notwithstanding anything to the contrary that may be contained in these Terms and Conditions, Caesars Go Fast Award nights qualify as Qualifying Nights for the purpose of obtaining a Member Level. Please allow up to sixty (60) days from your date of departure for your Caesars Go Fast Award to display as a Qualifying Night in your Member account.
- The cancellation policy applicable to any booking at a Caesars Go Fast Award Participating Property is determined by such property. As such, cancellation policies vary by property and time of year. Members in the U.S. and Canada must contact Wyndham Rewards at 1-866-996-737 for the applicable cancellation policy; Members outside of the US and Canada must use the applicable telephone number provided here for Wyndham Rewards Member Services to inquire.
Any regular paid nights booked as part of a stay that includes Caesars Go Fast Award nights, if cancelled within the applicable property’s cancellation policy, may be cancelled without penalty by calling Wyndham Rewards at 1-866-996-7937 or visiting www.wyndhamrewards.com. Any changes to, or cancellation of such regular paid nights occurring outside of the applicable Participating Caesars Rewards Property’s cancellation policy will result in forfeiture of the one-night deposit, including taxes, paid at the time of the booking. See Section III(F-1) for more information regarding cancellation of Go Fast awards.
H. Go Fast Condo Awards for Participating Destinations
- Members can also redeem 1,500, 3,000 or 6,000 Wyndham Rewards points and pay cash per bedroom per condo for a night (a “Go Fast Condo Award”) at Participating Destinations, subject to the terms and conditions set forth in this Section H. The number of points required to redeem a Go Fast Condo Award at a particular Participating Destination (i.e., 1,500 points per bedroom, 3,000 points per bedroom or 6,000 points per bedroom) is based on the redemption tier of such property. For up-to-date redemption tier information, visit to conduct a search. Because a “Go Fast Condo Award” at a Participating Destination requires the use of 1,500 points or 3,000 points or 6,000 points plus cash per bedroom per unit a Go Fast Condo Award night at a multi-bedroom unit will require the use of more than 1,500 points, 3,000 points or 6,000 points, as applicable. For example, a night at a two (2) bedroom Participating Destination in a redemption tier that requires 3,000 points per bedroom per unit will require use of 6,000 points plus a cash payment. For clarity, a Go Fast Condo Award at a Participating Destination cannot be obtained unless the Member has enough points for all bedrooms within the applicable unit; a Member cannot redeem points for less than all bedrooms and pay for the remaining bedrooms. A Go Fast Condo Award covers a portion of the room rate only, excluding taxes. Maximum occupancy limits apply.
- Reservations for a Go Fast Condo Award at a Participating Destination are subject to availability. Notwithstanding anything to the contrary contained in these Terms and Conditions, blackout dates apply to Go Fast Condo Awards at Participating Destinations and will vary by Participating Destination. Further, Go Fast Condo Awards are only available at a limited number of units at each Participating Destination. Minimum stay of two consecutive nights is required at all Participating Destinations; such requirement must be adhered to when a Member redeems Wyndham Rewards points for a Go Fast Condo Award at a Participating Destination. Members with a sufficient number of points to redeem for a Go Fast Award at a Participating Destination for only one (1) night have the option to do so, and pay for the remainder of the stay at prevailing rates. In the case of a stay at a Participating Destination that consists only of Go Fast Condo Award nights, an advanced deposit in an amount equal to the applicable cash amount payable for the first night’s stay (plus applicable taxes), made by credit card, is required at time of booking, with the remaining balance for the stay due at time of check-in. In the case of a stay at a Participating Destination that includes one or more Go Fast Condo Award nights and one or more fully paid nights, a deposit for the first fully paid night, including tax, is payable at the time of booking.
- Go Fast Condo Awards at Participating Destinations may be used in succession with each other for stays longer than one (1) night, subject to availability (but can’t be used in succession with Go Free Condo Awards (as defined in Section III(D-1)(1) above). Go Fast Condo Awards at Participating Destinations may not be combined with any other coupon, offer or special promotion for the stay.
- A Member may book a Go Fast Condo Award at a Participating Destination in the name of another guest by booking on behalf of such other guest via the applicable Wyndham Rewards Wyndham Vacation Clubs number (see table in Section III(H)(7)(b) below) or by booking the Go Free Condo Award online. The person to whom the Go Fast Condo Award has been transferred will be responsible for the remaining balance for the stay (if any) at time of check-in; however, the Member whose points were redeemed for the Go Fast Condo Award will receive any Wyndham Rewards points that are awardable for it in accordance with these Terms and Conditions. The staying guest in whose name the Go Fast Condo Award is booked is explicitly prohibited from further conveyance of the Go Fast Award.
- Go Fast Condo Awards at Participating Destinations do not include taxes, daily housekeeping services or incidental charges (such as, but not limited to, long distance telephone calls or movie rentals). Housekeeping services are available for an additional fee. Contact the Participating Destinations directly for specific fees.
- Room types and amount of cash required for award vary by property. The cash portion of the Go Fast Condo Award and the taxes associated with such cash portion must be paid in the local currency of the applicable property, by a payment method accepted by such property.
- Booking procedures depend on whether a Member is booking at a Participating Destination.
- Points will be withdrawn from the Member’s Wyndham Rewards account at the time of booking a Go Fast Condo Award at a Participating Destination.
- In addition to the required advanced deposit described in Section III(H)(2) above, a credit card is required for all reservations made at a Participating Destination to hold a $150.00 refundable security deposit at check-in. The hold will release one to ten (1 to 10) business days following check-out. Be advised that based on a Member’s bank or credit card company's individual terms, the hold against these funds may last up to thirty (30) days. If the hold is not released after such time, please contact the front desk supervisor at the Participating Destination. Cash deposits are not accepted. Please consult your confirmation email or letter for security deposit details at your specific Participating Destination.
- Reservations for a Go Fast Condo Award(s) may be cancelled without penalty by calling Wyndham Rewards Wyndham Vacation Clubs at 1-800-809-6480 up to seventy-two (72) hours prior to scheduled check-in. See Section III(F-1) for more information on the cancellation of Go Fast awards.
a. Booking Policy for Go Fast Condo Awards at Participating Destination: Subject to availability, Members can redeem points for Go Fast Condo Awards at Participating Destinations online at www.wyndhamrewards.com, so long as the Member is not combining any regular, paid nights with such Go Fast Condo Award(s). Members who wish to combine their Go Fast Condo Award(s) at such properties with regular, paid nights must contact Wyndham Rewards Wyndham Vacation Clubs at the applicable number in Section III(H)(7)(b) below.
b. Phone numbers
Region of Residence |
Wyndham Rewards Wyndham Vacation Clubs Telephone Number |
U.S. and Canada |
1-800-809-6480 |
Mexico |
00-800-367-8747 |
Asia |
86-400-820-8831 |
Europe and the Middle East |
00-800-367-87477 |
I. Redeeming for Participating Partner Travel Program Currency
Wyndham Rewards Members who are members of certain participating partner travel rewards programs may redeem their Wyndham Rewards points for the applicable currency in these programs. See the list of current participating partner travel programs and redemption options. When redeeming Wyndham Rewards points for partner travel rewards, Members are subject to the following:
- The terms and conditions of the participating partner travel program govern the redemption, expiration and distribution of the travel program's points or earnings.
- Once Wyndham Rewards points have been redeemed for partner travel rewards points or earnings, they cannot be returned for credit to the Member's Wyndham Rewards account.
- The names of the participating partner travel rewards programs are the registered trademarks of such carriers.
J. Redeeming for Merchandise, Subscriptions, Tickets and Membership Rewards
Redeeming in the United States and Canada
- Members can redeem points for merchandise, subscriptions, tickets and membership rewards.
- Merchandise, subscriptions, tickets and memberships can only be shipped, as applicable, within the continental United States, Hawaii, Alaska, Puerto Rico and Canada unless otherwise noted.
- Merchandise, subscriptions, tickets and membership rewards are subject to any terms and conditions stated thereon, and/or otherwise imposed on their use by the applicable third party manufacturer or issuer.
- Items offered in connection with the Program are subject to change without prior notice.
- Should a product be discontinued or withdrawn, Sponsor may substitute a product of equivalent value, if available, or cancel your order and make an appropriate refund.
- Accidental typographical errors sometimes occur in merchandise, subscription, ticket and membership descriptions and product values. In this event, Sponsor reserves the right to notify the Member of the correct description or value before merchandise, subscription or membership, as applicable, is shipped.
- Sponsor cannot accept responsibility for delays or inability to fulfill for any cause beyond its control, such as fire, explosion, action of the elements, strikes or other differences with workers; restrictions or restraints imposed by law, rules or other order of public authority; or interruption of transportation.
- The manufacturers' warranty, if any, applies to all items offered.
Redeeming outside the United States and Canada
- Members can redeem points for merchandise, subscription and membership rewards.
- Merchandise, subscription or membership is subject to availability and shipping restrictions apply based on member residence. Most merchandise should ship within six (6) weeks from the date of redemption request.
- The manufacturers' warranty, if any, applies to all items offered.
- See the "Redeem" tab on the Wyndham Rewards website or call Wyndham Rewards Member Services at the applicable telephone number provided here for details.
K. Redeeming for Retail Gift Cards
Redeeming in the United States and Canada
- Members can use Wyndham Rewards points to redeem for retail gift cards ("Retail Gift Cards").
- Retail Gift Cards will generally arrive within 7-10 business days from the redemption request but may take longer during peak holiday seasons.
- Retail Gift Cards must be presented to the retail gift card providers ("Retailers") when utilized and can only be used once. Mechanical reproductions, copies or facsimiles will not be accepted.
- Retailers are neither affiliated with, nor are they sponsors of the Wyndham Rewards Program. Except to the extent otherwise required by law or specifically authorized by the individual Retailers, Retail Gift Cards are not redeemable for cash, cannot be returned for a cash refund and will not be replaced if lost or stolen.
- See legal terms and conditions, restrictions and exceptions applicable to Retail Gift Card use and redemption in the individual Retailers' websites or to the extent applicable, on the back of the Retail Gift Card.
Redeeming outside the United States and Canada
- Retail Gift Cards, stored value cards and tickets to events and cinemas will generally be issued within six (6) weeks from the date of redemption request.
- Retail Gift Cards, stored value cards and events/movie tickets must be presented to the Rewards Participant when used and can only be used according to the terms of the Rewards Participant. Mechanical reproductions, copies or facsimiles will not be accepted.
- For additional details, see the Redeem tab of www.wyndhamrewards.com or call Wyndham Rewards Member Services at the applicable telephone number provided here.
L. Redeeming for Visa® Prepaid Cards (Applicable in United States and Canada Only)
Members may redeem points for Wyndham Rewards Visa Prepaid Cards ("Visa Prepaid Cards"), which are issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. These Visa Prepaid Cards contain cash in amounts specified on the "Redeem" tab or www.wyndhamrewards.com and can be used at any retail establishment, where Visa is accepted, subject to the terms and conditions listed in the Visa Prepaid Card packet that is received with the card. Without limiting the foregoing, all Visa Prepaid Cards are subject to fees, as more particularly described in such terms and conditions.
M. Redeeming for Charity Rewards (Applicable in the United States Only with the exception of Save the Children – also available in Canada and United Kingdom)
- U.S. Members may redeem Wyndham Rewards points for a charitable donation with all participating charity partners and Canadian and UK Members may redeem Wyndham Rewards points for a charitable donation with Save the Children on the "Redeem" tab of www.wyndhamrewards.com. The charitable donations will be made by Sponsor. The Member will receive an electronic confirmation of their order.
- All Wyndham Rewards point donations will be made to the charity approximately six weeks following the date of the redemption.
- Wyndham Rewards point donations cannot be cancelled once made. Wyndham Rewards points cannot be collected on any element of the Wyndham Rewards point donation. All cash donations will be made to the charity on a quarterly basis.
- All cash donations will be made to the charity on a quarterly basis.
- Redemptions of Wyndham Rewards points for the purpose of effecting a donation to a charity are generally not tax deductible. Members should seek independent tax advice as appropriate. Gift aid cannot be claimed for Wyndham Rewards point donations by UK Members.
- Only U.S. residents may redeem Wyndham Rewards points for charitable donations, with the exception of Save the Children which is also available to Canadian and UK residents.
- All donations will be utilized by the applicable charity in accordance with its internal policies and procedures. For more information on the utilization of donations, contact the charity directly. We are not responsible for the nature or quality of a charitable project nor do we promise that any charity will do as they promise.
N. Redeeming for Airline Tickets (Applicable for Residents of the United States Only)
- Fees and restrictions apply to all reservations. Penalties of up to full value of ticket are at the carrier’s discretion. Any no shows may result in cancellation of all remaining unused flights. All value may be lost. Restrictions can include, without limitation, the issuance of non-changeable tickets. All tickets are non-refundable and non-transferrable.
- Travelers are responsible to ensure all foreign entry requirements are met and that their travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order.
- All changes to a reservation constitute a revision and may be subject to an airline change fee.
- Wyndham Rewards points redeemed to purchase flight will not be refunded for cancellations or changes.
- Prices do not include baggage fees and other a la carte services charged directly by the airline.
- Electronic confirmation and documentation will be sent to the e-mail provided in the contact information upon completion of the booking process.
- For complete airline travel redemption terms and conditions, please visit the Online Travel Tool by selecting "Book Travel" on the More Ways to Redeem page.
O. Redeeming for Car Rental Bookings (Applicable in the United States Only)
- Due to program restrictions, reservations booked using Wyndham Rewards points are non-refundable and non-changeable. After a reservation booked using Wyndham Rewards points is confirmed, it CANNOT be changed or cancelled. No refunds for unused days, including, without limitation, those resulting from delayed pick up or early returns.
- All renters and additional drivers must meet minimum age requirements for renting location.
- A major credit card and a valid driver`s license both in the same name of the renter will be required at the time of rental.
- Electronic confirmation and documentation will be sent to the e-mail provided in the contact information upon completion of the booking process.
- Drop off charges apply for one-way rentals and may be charged to the renter over and above the redemption of points, such charges would be at the renter`s expense. Refer to the website of the Travel Provider with which you are booking for specific details about such charges.
- For complete car rental redemption terms and conditions, please visit the Online Travel Tool by selecting Book Travel on the More Ways to Redeem page.
P. Redeeming Points for Tours & Activities
Members can redeem their Wyndham Rewards points when they book a tour or activity in accordance with the Viator Terms & Conditions. These Wyndham Rewards Terms and Conditions also apply.