Count on Us®

We’re committed to the health and safety of our guests and team members, so we’re taking important steps to demonstrate you can Count on Us—whether you’re planning to travel now or in the future.

When you stay at our U.S. hotels, you’ll notice we've put the following new measures in place to give you peace of mind:

Count on New Measures

for Peace of Mind

We’ve implemented enhanced social distancing measures in public spaces and rolled out more frequent cleaning and disinfecting of high-touch areas along with sanitizing stations in our lobbies. In addition to new staff training and recommended health checks, we’ve reimagined breakfast with individually wrapped items at select hotels. 

In our guest rooms, you can expect more thorough cleaning and disinfecting in between guest stays—with a recommended 24–72 hour rest period between guests checking out and new guests checking in. Plus, non-essential items like pens and decorative pillows may be removed.

To minimize contact during your stay, housekeeping services in your room will be kept to a minimum unless otherwise requested and mobile check-in and checkout will be available at select hotels through the Wyndham Hotels & Resorts app. Additionally, many of our meeting spaces are set up to accommodate social distancing and virtual attendees.

As a member of the AHLA Safe Stay Advisory Council, we’ve joined other industry leaders and public health experts, scientists, and medical leaders to develop a series of industry best practices and guidelines focused on enhanced hotel cleaning practices, social interactions, and workplace protocols. We’ve also introduced new standards based on guidance from the U.S. Centers for Disease Control and Prevention (CDC) designed to have our hotels deliver a more consistent cleaning experience.

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