Privacy Notice

Material Updates to this Privacy Notice

Last Updated: July 17, 2018

Changes to this Privacy Notice apply only to data that you provide on or after the date listed above.  Material updates to this Privacy Notice as of July 17, 2018 include: 

  • An update to the parties covered by this Privacy Notice and the meaning of Affiliates in connection with the spin-off of Wyndham Hotel Group from Wyndham Worldwide Corporation;
  • Clarification on why and how we collect and use your information; and
  • Further definition of the parties with whom and for what purposes we share your information, including our Affiliates, former Affiliates, partners and other third parties.

Introduction to this Privacy Notice

Wyndham Hotel Group, LLC (“WHG”) cares about privacy issues and wants you to be familiar with how we collect, disclose, and otherwise use (“Process”) information about you. This privacy notice (“Privacy Notice”) describes our practices in connection with the information we collect through our websites (the “Websites”), social media pages that we control (“Social Media Pages”), and software applications that we make available for use on or through computers and mobile devices (the “Apps”), that include a link to this Privacy Notice, and through any of our offline activities, such as when you provide your information on the telephone via our call centers or in person (“Offline Activities”) (collectively, including the Websites, Apps, Social Media Pages, and Offline Activities, the “Services”). 

This Privacy Notice does not apply for hotels operated by franchisees (independently owned and operated hotels) of WHG. and/or its subsidiaries or that are managed but not owned by WHG and/or its subsidiaries (“Hotels”). For example, Hotels may use e-mail and other methods of marketing communications to contact their guests and they are solely responsible for these campaigns. Please read each Hotel’s privacy notice to understand how it will treat your Personal Information.

Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements, such that our practices may be more limited in such jurisdictions.

Please read the following to learn more about our privacy practices.

What Information Is Collected and How It Is Collected?

  1. We may collect “Personal Information” (information that identifies you or relates to you as an identifiable person) about you such as your:
  • Name
  • Postal address (including billing and shipping addresses)
  • Phone number
  • Email address
  • Credit or debit card number
  • Financial information in certain circumstances
  • Social media account information
  • Stay or trip information and preferences, such as your preferred location/facilities, dates and number of people/children traveling with you
  • Special needs or conditions that may impact your stay
  • Driver’s license, government-issued ID, or passport
  • Geolocation information
  • Communication, product, s