*Flex Pay Terms & Conditions (Revised as of October 1, 2024)
Flex Pay disclosure: Down payment may be required. Actual terms are based on your credit score and other factors and may vary. APRs range from 0% to 36%. Minimum $49 purchase required. Not everyone is eligible. Loans made through Flex Pay are offered by these lending partners: Flex Pay.com/lenders. Flex Pay Privacy Policy. Flex Pay Terms of Use.
These terms and conditions (“Pay Over Time Terms”) govern the use of loan services provided through Flex Pay, Inc. (“Flex Pay”) in connection with bookings made on Wyndham Hotel Group, LLC direct booking channels (“Flex Pay Loan Services”). Wyndham Hotel Group, LLC is not the provider or servicer of such loans and expressly disclaims any and all liability arising in connection with Flex Pay.
As more particularly set forth below, Flex Pay offers access to eligible residents of the United States and Canada (as determined by Flex Pay in its sole discretion) the opportunity to pay for Eligible Rates (as defined below) at participating hotels using Flex Pay in accordance with the Flex Pay Terms and any other terms and conditions agreed to by Flex Pay and such residents. Subject to the foregoing, Flex Pay is available for Eligible Rates (as defined below) booked on any website or call center that is owned, operated and/or managed by Wyndham Hotels & Resorts to:
- residents of the U.S. in connection with their payment of Eligible Rates at participating hotels in the 50 United States and certain participating hotels in Latin America and the Caribbean; and
- residents of Canada in connection with their payment of Eligible Rates at participating hotels in Canada.
“Eligible Rates” mean, collectively, the following rates: Best Available Rate, Hotel Special Rate, Member Rate, Package Rate, Prepaid Rate, and Standard Promotional Rate (each as defined below). For purposes of these Pay Over Time Terms:
- “Best Available Rate” means the best, non-qualified, unrestricted, publicly available rate on any website or call center that is owned, operated and/or managed by Wyndham Hotels & Resorts and/or the Wyndham Hotels & Resorts app (each, a “Direct Channel”) for the property, date and accommodations requested;
- “Hotel Special Rate” means any publicly available, discounted rate offered on any Direct Channel by an individual participating hotel, which rate is not part of a sale in which other Wyndham Hotels & Resorts hotels may participate, and for which Wyndham Rewards Program membership is not required;
- “Member Rate” means that certain rate which offers Wyndham Rewards members a discount off the published Best Available Rate, Standard Promotional Rate or Hotel Special Rate at participating hotels; provided, however, that notwithstanding anything to the contrary contained in these Pay Over Time Terms, the Wyndham Rewards Earner® Cardmember Discount (as defined in the Member Rate Terms and Conditions shall not be deemed an Eligible Rate.
- “Package Rate” means any publicly available rate that includes one or more amenities offered by a participating hotel on any Direct Channel, which rate is not part of a sale in which other Wyndham Hotels & Resorts hotels may participate, and for which Wyndham Rewards Program membership is not required;
- “Prepaid Rate” means any rate available on any Direct Channel that is advertised as “Pay Now & Save, Non-Cancelable” or otherwise requires 100% pre-payment at time of booking or within 24 hours of booking; and
- “Standard Promotional Rate” means any publicly available, discounted rate offered on any Direct Channel for a limited period of time by a participating hotel as part of a sale in which other Wyndham Hotels & Resorts hotels may also participate and for which Wyndham Rewards Program membership is not required.
Hotels operating under a franchise or management agreement with Wyndham Hotel Group, LLC, Wyndham Hotel Management, Inc. or any of their respective affiliates are not required to participate with Flex Pay, and such services are only offered in connection with Eligible Rates at hotels that have elected to participate at the applicable time. Accordingly, Flex Pay is subject to availability, which may be limited. For the avoidance of doubt, Flex Pay is not available for stays booked at the Member Rate’s Cardmember Discount.
Any loan provided as part of Flex Pay will apply only to the amount of the Eligible Rate for the applicable stay, including taxes. Any incidental charges, resort/service fees, gratuities, and/or other supplemental charges or fees payable in connection with your reservation (collectively, “Additional Charges”) will be excluded from such loan. A credit card will be required at check-in to cover all Additional Charges.